Lob Outage History

34 incidents recorded over the last 365 days, 24 of them resolved, 1 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Lob status100.00% uptime history

Every Recorded Lob Incident

Lob incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 3, 2026Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 23, 2026Elevated API ErrorsOur engineering team has confirmed that the incident is closed as API errors have subsided since fixes have been deployed.2h 15mResolved
Oct 9, 2026Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Sep 23, 2026Rendering DelaysThis incident has been resolved.24h 53mResolved
Sep 9, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Aug 23, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.3h 0mScheduled
Aug 20, 2026Errors when logging inWe are currently investigating an issue affecting logins. Some users may encounter an error when attempting to log in. If you are affected, resetting your password from the login page will restore access. Please choose…—Investigating
Aug 12, 2026Elevated Bulk Verifications ErrorsThis incident has been resolved.1h 25mResolved
Aug 12, 2026Data Processing Delays - USPS Tracking EventsThis incident has been resolved.3h 43mResolved
Aug 12, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jul 24, 2026Lob APi downThe issue causing errors Lob API has been resolved.6h 26mResolved
Jul 10, 2026External service outageThe external service has been resolved and all our systems are operational1h 20mResolved
Jul 8, 2026failures affecting exportThe issue affecting some export requests has been resolved, and processing has returned to normal.24h 3mResolved
Jul 7, 2026Error rendering HTML TemplateThe issue causing errors in proofing HTML has been resolved, and processing has returned to normal. We will continue to monitor the system to ensure it remains stable.48 minResolved
Jul 3, 2026Elevated Rendering TimesThe issue causing elevated rendering times has been resolved, and processing has returned to normal. We will continue to monitor the system to ensure it remains stable.1h 53mResolved
Jun 30, 2026International Address Verification Service DisruptionWe experienced a temporary issue with our international address verification service this evening that caused some requests to fail. The issue has been resolved and the service is operating normally0 minResolved
Jun 26, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jun 18, 2026Errors from API endpointThe issue has resolved and API endpoints resolve as expected.32 minResolved
Jun 18, 2026Errors from API endpointWe identified an issue causing some API endpoints to incorrectly return 401 Unauthorized responses. This has been resolved and all endpoints are functioning as expected.4h 22mResolved
Jun 11, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jun 10, 2026Temporary outage for lettersWe've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.10 minResolved
Jun 10, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
May 20, 2026Issue with bank account verifications using micro depositsWe think the impact from the issue is over.219h 51mResolved
May 15, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
May 5, 2026Rendering Service DelaysThis incident has been resolved.4h 6mResolved
Apr 23, 2026Rendering delaysOur rendering system is back to being fully operational without any delays. Issue is resolved.1h 36mResolved
Apr 10, 2026Campaign/Mailpieces failing with 403 errorWe've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.0 minResolved
Apr 7, 2026Rendering DelaysAll systems are operating normally. Issue is resolved.1h 14mResolved
Mar 30, 2026Users Unable to Complete Account Sign-UpThe issue affecting new account registrations on the Dashboard has been resolved. Users should now be able to successfully create new accounts. We will continue to monitor the system to ensure stability.1h 58mResolved
Mar 24, 2026Lag in QR Code Analytics - Reporting Tools AffectedBackfills are complete. Additionally, Lob's engineering team has put improvements in place to prevent similar issues in the future, and updated our monitoring and alerting to catch similar issues if they do…66h 9mResolved
Feb 20, 2026Elevated API ErrorsThis incident has been resolved.4 minResolved
Feb 4, 2026Partial US Address Verification Service DegradationWe have resolved the issue in which deliverability statuses were not correctly provided for a small subset of US addresses.19 minResolved
Dec 9, 2025Dashboard Data DelaysThis incident has been resolved.3h 53mResolved
Nov 18, 2025Degraded serviceAll endpoints are operating normally. Customers should now be experiencing normal performance from Lob's APIs. Please reach out to our support team with any concerns.12h 58mResolved

Hear about the next one while it is open

Everything above is a record written after the fact. We can email you when the next Lob incident opens instead, at the point where knowing still changes what you do.

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How to Read This Lob Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Lob acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Lob outage in this window ran 9d 3h, against a mean recovery of 12h 13m. If you depend on Lob in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.