Lumin Outage History
11 incidents recorded over the last 365 days, 11 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Lumin Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Oct 22, 2026 | Partial outage on Lumin APIs> This incident has been resolved and service is now operating normally. We apologize for any inconvenience this may have caused. This uptime notification was manually recorded. | -4772 min | Resolved |
| Oct 22, 2026 | Full outage on Lumin Sign> This incident has been resolved and service is now operating normally. We apologize for any inconvenience this may have caused. This uptime notification was manually recorded. | -4767 min | Resolved |
| Aug 3, 2026 | Lumin Statis is downThis incident has been resolved. | -2790442 min | Resolved |
| Aug 3, 2026 | Lumin Web Backend is downThis incident has been resolved. | -2790442 min | Resolved |
| Aug 3, 2026 | Lumin Web Viewer is downThis incident has been resolved. | -2790442 min | Resolved |
| Aug 3, 2026 | This is an example incidentWhen your product or service isn’t functioning as expected, let your customers know by creating an incident. Communicate early, even if you don’t know exactly what’s going on. | -2809494 min | Resolved |
| Aug 3, 2026 | Lumin Community is downThis incident has been resolved. | -2790442 min | Resolved |
| Aug 3, 2026 | Some customers are experiencing an issue accessing documents stored in Lumin foldersThis incident has been resolved. All systems are operational | -1717968 min | Resolved |
| Aug 3, 2026 | Lumin Authentication Systems are downThis incident has been resolved. | -924035 min | Resolved |
| Aug 3, 2026 | Customers are experiencing issues with Teams and Sharepoint integrationThis incident was resolved. This incident was caused by a configuration error, which allowed Lumin to become the default file handler for file types other than PDF | -940650 min | Resolved |
| Aug 3, 2026 | Lumin Tools is downThis incident has been resolved. | -2790442 min | Resolved |
Hear about the next one while it is open
Everything above is a record written after the fact. We can email you when the next Lumin incident opens instead, at the point where knowing still changes what you do.
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How to Read This Lumin Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Lumin acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.