Lunar Outage History

39 incidents recorded over the last 365 days, 36 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Lunar status99.90% uptime history

Every Recorded Lunar Incident

Lunar incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Dec 8, 2026Scheduled Maintenance (Swish) Swish will perform scheduled maintenance on Tuesday, 8 December 2026, between 02:00 and 05:00 CET. During this window, Swish payments may fail or experience delays. Once the maintenance is complete, we will monitor…3h 0mScheduled
Nov 14, 2026 Scheduled Maintenance (Nationalbanken)Nationalbanken is performing scheduled maintenance on Sunday, 15/11-2026, between 00:00 and 06:00 CET. During this window, any transfers to, from, or between Lunar accounts may be delayed. You will still see the…6h 0mScheduled
Nov 7, 2026Scheduled Maintenance (Nationalbanken) Nationalbanken is performing scheduled maintenance on Saturday, 07/11-2026, between 02:00 and 03:00 CET. During this window, any transfers to, from, or between Lunar accounts may be delayed. You will still see the…1h 0mScheduled
Nov 3, 2026Scheduled Maintenance (Swish) Maintenance has started3h 0mResolved
Nov 2, 2026Disturbance at Swish RenameWe have monitored Swish payment traffic and can confirm that processing is fully stable and back to normal. We can confirm that the impact was between 00:12 and 00:59 CET. We apologize for the inconvenience.48 minResolved
Oct 25, 2026Transfers and card transaction unavailable due to winter clock change Maintenance has started2h 0mResolved
Oct 25, 2026Nordea transfers unavailable due to winter clock changeMaintenance has started3h 0mResolved
Oct 24, 2026Instant DKK transfers to some Danish banks may be rejected due to winter clock changeMaintenance has started2h 25mResolved
Oct 23, 2026Delayed Transfers, Accounts and BetalingsservicesWe can confirm that the problem has been fully resolved and that all services are back to normal. We can also confirm that everything that was delayed has now been processed. We will monitor our systems to ensure we…1h 3mResolved
Oct 18, 2026Scheduled Maintenance (Nationalbanken) Maintenance has started4h 3mResolved
Oct 15, 2026Duplicated Card TransactionsNets has confirmed that the issue is resolved. All duplicate charges on card and MobilePay payments have been refunded. We apologize for the inconvenience.98h 53mResolved
Oct 6, 2026 Scheduled Maintenance (NETS) Maintenance has started1h 2mResolved
Oct 6, 2026Scheduled Maintenance (Swish) Maintenance has started3h 3mResolved
Oct 5, 2026Danish CPR Register temporarily closed for private businesses The Danish CPR Register has now re-opened the connection and we are able to handle all effected processes as usual again. We apologise for any inconvenience this may have caused.2h 9mResolved
Oct 4, 2026Scheduled Maintenance (Nationalbanken) Maintenance has started4h 2mResolved
Oct 3, 2026Delayed Incoming TransfersOur payment infrastructure provider has successfully implemented a fix, and all services have returned to normal. All transfers delayed by this issue today have also been processed. We apologize for any inconvenience…8h 1mResolved
Sep 26, 2026Delayed Incoming TransfersWe can confirm that the fix implemented by our payment infrastructure provider was successful, and all services have returned to normal. We apologize for any inconvenience this may have caused.3h 32mResolved
Sep 19, 2026MobilePay Is Experiencing Issues - Transfers DelayedWe can confirm that MobilePay has implemented a fix to resolve this issue. Traffic is resuming, and transfers sent after 15:33 are processing normally again. A small number of transfers sent during the outage…2h 7mResolved
Sep 16, 2026The Lunar app is unavailable All systems remain fully operational with no impact detected. We are now resolving and closing down this incident. We apologize for any confusion or inconvenience this may have caused.2h 20mResolved
Sep 7, 2026Scheduled Maintenance (Swish)Maintenance has started17h 6mResolved
Sep 7, 2026Scheduled Maintenance (Nationalbanken)Maintenance has started138h 33mResolved
Aug 31, 2026Delayed TransfersOur banking infrastructure partner has now resolved this issue. The underlying problem was resolved at 15:14, and all pending transfers finished processing by 15:45. Following a period of extended monitoring, we can…4h 33mResolved
Aug 26, 2026 Planned Maintenance at Danmarks NationalbankDanmarks Nationalbank will perform maintenance on the TIPS DKK environment on 06/09/2026 between 02:00 and 06:00 CEST. During the maintenance window, payments will be delayed but shown as initiated. Payments will be…193h 32mResolved
Aug 13, 2026Planned Maintenance at Danmarks NationalbankMaintenance has started63h 56mResolved
Jul 7, 2026Card Details & adding to digital wallet unavailableWe can now confirm that everything is back to normal. The issue lasted between 11:07 and 11:58 CEST. We apologise for any inconvenience this may have caused.30 minResolved
Jun 28, 2026Card Payments DeclinedCard payments are back to normal. We have resolved the issue and all card payments are processing as expected. We apologise for any inconvenience caused.38 minResolved
Jun 17, 2026MobilePay Transfers DelayedWe can now confirm that everything is back to normal. MobilePay transfers that were received during the downtime have been processed, and all new ones are also going through. We are resolving this incident.59 minResolved
May 21, 2026Duplicate card transactionsWhen looking at the affected accounts, we can see that the affected transactions have been reversed and released to the customers' accounts. We will continue to look into this issue tomorrow morning, and also reach out…4h 35mResolved
May 21, 2026Card Payments UnavailableNets has informed us that this issue has been resolved. We can see on our end that card payments are operating normally and we are considering this problem resolved. We apologize for the inconvenience this may have…5h 20mResolved
May 11, 2026Swedish BankID unavailableThe issue affecting Swedish BankID has been resolved. A fix has been successfully implemented, and authentication is now fully operational. We apologize for any inconvenience this may have caused.1h 26mResolved
Mar 31, 2026 MitID UnavailableWe can now confirm that MitID is fully operational and that everything is back to normal operations. This incident has been resolved.4h 54mResolved
Feb 27, 2026MitID UnavailableMitID has now resolved the problem, and users are able to authenticate again. We can also confirm that operations is back to normal again.1h 34mResolved
Jan 27, 2026Limited Card Service AvailabilityWe have now monitored the systems for the past 30 minutes and can confirm that the implemented fix is working. No issues have been observed during this time, so the incident is now considered resolved.4h 2mResolved
Jan 20, 2026Mobilepay transfers are currently delayedWe have been in dialogue with MobilePay, and they have confirmed that the issue has been resolved. During the outage, a large number of transactions were affected. MobilePay is now in the process of forwarding those…2h 48mResolved
Jan 18, 2026Swish Top-Ups May Be DelayedWe can confirm that the issue has been resolved and that all transfers have now been handled on our side. Our system is currently completing the processing of queued transactions. This is happening gradually, and we…9h 7mResolved
Jan 9, 2026Issues with our chat functionThe issue with our provider has now been resolved, and it is once again possible to contact us via chat. We apologize for the inconvenience!21 minResolved
Dec 9, 2025Issues with International TransfersWe have now located the issue, and this is no longer an issue.1h 0mResolved
Dec 2, 2025Phone Support Temporarily UnavailableOur phone provider has investigated the issue and implemented a fix. We have also tested the system in multiple ways and can confirm that all phone services are now fully operational. We apologize for the downtime…40 minResolved
Nov 11, 2025Problems with 'Help & Support' for Android usersThe new version of the app has been approved, and customers can now update to Lunar version 5.21.4, which fixes the issue.3h 18mResolved

Hear about the next one while it is open

Everything above is a record written after the fact. We can email you when the next Lunar incident opens instead, at the point where knowing still changes what you do.

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How to Read This Lunar Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Lunar acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Lunar outage in this window ran 8d 1h, against a mean recovery of 15h 39m. If you depend on Lunar in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.