Magnet Forensics Outage History

33 incidents recorded over the last 365 days, 28 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Magnet Forensics status100.00% uptime history

Every Recorded Magnet Forensics Incident

Magnet Forensics incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 1, 2026Graykey backend services under heavy loadAll systems normal and spike has not returned since original discovery.28h 47mResolved
Oct 29, 2026Magnet One [Global]: Intelligent Search and Intelligent Insights processing delaysWe have confirmed all pending Intelligent Search and Intelligent Insights pending result backlog in US, CA and UK regions have been completed and processing is back to normal.91h 32mResolved
Sep 20, 2026Magnet One [Global]: Planned MaintenanceGlobal maintenance is complete.10h 0mScheduled
Sep 14, 2026MagnetOne [US] - M1 Customer Audit Logs Not GeneratedM1/Review audit records in the US region are unavailable between September 3rd 22:00 UTC and September 7th 15:00 UTC. A service disruption affected the generation of audit records during this period. As a result, audit…-15323 minResolved
Sep 4, 2026Magnet One [US]: Review Ingestions are experiencing delaysThe backlog of customer uploads has cleared, and are now subject to normal processing times. The SRE team continues to monitor for any re-occurrence of significant upload processing delay.13h 35mResolved
Aug 11, 2026Magnet One [US]: Review Ingestions are experiencing delaysIngestion performance has returned to normal, and all queued ingestions have a completed.4h 54mResolved
Jul 27, 2026Magnet One [US Only]: Planned MaintenanceThe scheduled Maintenance has completed.1h 0mScheduled
Jul 20, 2026Magnet One (USA): Review Ingestions are experiencing delaysThe issue is now resolved. We continue to monitor for impacts to ingestion performance.15h 8mResolved
Jul 17, 2026Maintenance Notice - Magnet One StorageThe scheduled maintenance has been completed.15 minScheduled
Jul 1, 2026Magnet One Storage: Degraded PerformanceThis incident has been resolved.118h 41mResolved
Jun 30, 2026Graykey slower response timesServices are all operating normally.40h 15mResolved
Jun 29, 2026Maintenance Notice - Magnet One StoragePlanned Maintenance is complete.10 minScheduled
Jun 23, 2026Newly Created Cases June 18-22 Not Appearing As ExpectedWe have validated and updated the system with a solution. Customers whose cases were created between June 18-22 and did not appear correctly will now see them all correctly. The cases and all related information are now…168h 38mResolved
Jun 22, 2026Magnet One - Review - Ingestion ImpairmentEverything is running normally.4h 19mResolved
Jun 18, 2026Review Cases and Ingestion unavailable for some user-typesThis incident is resolved.37 minResolved
May 27, 2026Evidence Item Table Not Populating Under Some ConditionsCustomers globally may experience issues loading "All Evidence" (full) paginated reports from the evidence screen. 2026-05-28 14:40 UTC - A fix has been published and deployed globally.0 minResolved
May 11, 2026Service Degredation: MyGrayshiftThe issue has been resolved and all services are operational.4h 40mResolved
May 6, 2026Nexus US limited availabilityAll systems are running normally.3h 10mResolved
May 5, 2026Nexus Web Portal - InaccessibleFix is working as expected and all systems are operating normally.2h 11mResolved
Apr 24, 2026Review Ingestion Experiencing Severe DelaysWe have confirmed database performance has returned to normal.2h 1mResolved
Apr 23, 2026Nexus Agent Signing Currently UnavailableThe issue has now been resolved. If you continue to experience issues creating new Windows and MacOS agents in Nexus, please create a support case for further investigation.59 minResolved
Apr 14, 2026Intermittent Authentication Issues in USService error rates have returned to normal. We are continuing to monitor for intermittent performance issues affecting authentication requests.4h 5mResolved
Apr 1, 2026Nexus Unavailable in US Regionus.nexus.magnetone.com unavailable for customers between 14:02 and 10:36 UTC (10:02 and 10:36 EDT)0 minResolved
Mar 17, 2026Case upload and Preview, Reporting and performance issueThis incident has been resolved.3h 35mResolved
Mar 13, 2026New Account Sign-ups UnavailableThis incident has been resolved55h 3mResolved
Feb 26, 2026Magnet One - Storage - UnavailableThis incident has been resolved.3h 9mResolved
Feb 18, 2026Magnet One, Review - Degraded Authentication PerformanceAuthentication services have stabilized, all services back to normal.41h 20mResolved
Feb 5, 2026mygrayshift.com Service DegradationThe issue has been resolved and the system is fully operational.6 minResolved
Jan 29, 2026Magnet Review - Unable to create casesCase creation has stabilized, all services back to normal6h 57mResolved
Jan 21, 2026Graykey Platform Services - Network OutageAll issues are resolved and services are working normally again.51 minResolved
Jan 20, 2026Graykey Platform Services - Network outageAll services are back to normal.50 minResolved
Jan 12, 2026Magnet One Identity Service - Partial OutageAll services are back operational. New user signup is back to steady state.26h 22mResolved
Nov 26, 2025Magnet One Storage - MaintenanceThe scheduled maintenance has been completed.30 minScheduled

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Everything above is a record written after the fact. We can email you when the next Magnet Forensics incident opens instead, at the point where knowing still changes what you do.

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How to Read This Magnet Forensics Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Magnet Forensics acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Magnet Forensics outage in this window ran 7d, against a mean recovery of 20h 26m. If you depend on Magnet Forensics in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.