Mailbutler Outage History

2 incidents recorded over the last 365 days, 1 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded Mailbutler Incident

Mailbutler incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 13, 2026Scheduled database maintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Oct 8, 2026Service disruption due to a database storage issueOn October 7, between 20:55 and 21:40 CEST, our primary database ran out of storage space. During this time, many requests to Mailbutler failed, particularly saving data, and features such as signatures, tracking…-789 minResolved

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How to Read This Mailbutler Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Mailbutler acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Mailbutler outage in this window ran 1h, against a mean recovery of 1h. If you depend on Mailbutler in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.