Mailjet Outage History
7 incidents recorded over the last 365 days, 6 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Mailjet Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Jun 5, 2026 | Support Ticket Creation FailuresThis incident has been resolved. | 31 min | Resolved |
| Apr 16, 2026 | Infrastructure MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Oct 14, 2025 | Lag on Event APIThis incident has been resolved. | 14h 12m | Resolved |
| Oct 2, 2025 | Latency and login issues with Mailjet ApplicationThis incident has been resolved. | 1h 16m | Resolved |
| Oct 1, 2025 | Latency and login issues with Mailjet ApplicationThis incident has been resolved. | 16h 30m | Resolved |
| Sep 30, 2025 | Delays in emails processing and general app.mailjet.com login issuesThe incident has been resolved. Any missing statistics during the incident haven't been lost and will show up in the statistics page later today. | 7h 43m | Resolved |
| Sep 4, 2025 | Login issues with Mailjet Application and Intermittent Errors on REST APIThis incident has been resolved. | 5h 35m | Resolved |
How to Read This Mailjet Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Mailjet acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Mailjet outage in this window ran 16h 30m, against a mean recovery of 6h 41m. If you depend on Mailjet in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.