Marqeta Outage History

81 incidents recorded over the last 365 days, 80 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Marqeta status84.98% uptime history

Every Recorded Marqeta Incident

Marqeta incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Aug 22, 2026STIPs on the Visa NetworkOn Friday, August 21, 2026, Marqeta resolved a brief service disruption affecting Stand-In Processing (STIP) on the Visa network between 09:42 and 09:45 PDT. Our engineering team immediately conducted a thorough review…1h 7mResolved
Aug 20, 2026Issue affecting a subset of credit accountsOn August 20, 2026, Marqeta identified an issue affecting available credit and account balance calculations on a subset of accounts. Our engineering team has since isolated the cause, validated a corrective fix, and…16h 11mResolved
Aug 18, 2026Intermittent STIPs on the Mastercard networkMarqeta and our network partner confirmed the underlying networking issue causing delayed delivery of standing advice was fixed as of 12:38 PST, and no further abnormalities have been observed during the monitoring…1h 55mResolved
Aug 17, 2026STIPs across all networksMarqeta engineers have confirmed that the AWS emergency maintenance has fully concluded, and we have restored standard traffic routing across all card networks. Our monitoring shows stable, normal transaction processing…2h 31mResolved
Aug 13, 2026Intermittent Service disruptions affecting Visa "Click to Pay" API endpoints.There have been no reoccurrences detected. We will continue to follow up with Visa to ensure an RCA is conducted19h 11mResolved
Aug 10, 2026STIPs on Visa - Aug 10thFollowing a period of continued monitoring with no further impact observed, the issue affecting Visa transactions processed via network stand-in between 15:34 PT (18:34 EST / 22:34 UTC) and 13:45 PT (16:45 EST / 20:45…2h 9mResolved
Jul 31, 2026MQD and Diva Access issueMarqeta engineering teams have resolved the service disruption affecting the Marqeta Dashboard, Diva, and 3DS at 11:00 PDT. The root cause was an infrastructure configuration change that inadvertently restricted network…1h 18mResolved
Jul 29, 2026Mastercard Digital Wallet Token OutageMarqeta engineers have confirmed digital wallet token operations have returned to normal. We will continue to engage with Mastercard to provide an RCA.1h 58mResolved
Jul 25, 2026Delayed Visa Settlement and Clearing Files - July 25thMarqeta engineers have confirmed that all outstanding Visa SMS settlement and clearing files were successfully received as of 18:03 UTC/11:03 AM PDT. Thank you for your patience.2h 8mResolved
Jul 24, 2026Mastercard T464 Files DelayedOn Friday, July 24, 2026, at approximately 08:48 PT (15:48 UTC), Marqeta engineers identified that Mastercard T464 file deliveries are delayed by about 4 hours due to a issue from the network. The file has since been…-264 minResolved
Jul 21, 2026Core API Degraded TrafficOn Tuesday, July 21, 2026, Marqeta experienced a traffic flooding event that led to service degradation across our API infrastructure. This volume triggered automated protective measures, causing intermittent…3h 15mResolved
Jul 21, 2026API Endpoint intermittent Connectivity IssuesOn July 21, 2026, a subset of customers experienced intermittent failures when accessing Marqeta API endpoints. The issue was caused by an insufficient number of service instances in a specific availability zone, which…9h 36mResolved
Jul 20, 2026STIPs On Multiple Card NetworksThere have been no additional effects detected.95h 20mResolved
Jul 15, 2026Degraded traffic on Mastercard 3DSMarqeta engineers have confirmed the errors have subsided. Although we continue to await an RCA from Mastercard, evidence indicates they deployed a broken certificate bundle and have been progressively redeploying them…45h 12mResolved
Jul 15, 2026STIPs on the Visa and Pulse NetworksOn Wednesday, July 15, 2026, Marqeta engineers detected a brief issue affecting Stand-In Processing (STIP) across Visa and Pulse card networks between 07:05 and 07:10 PT. Our engineering team identified the root cause…55h 24mResolved
Jul 15, 2026Mastercard 3DS Degraded TrafficTraffic continues to be steady and the upstream 3D Secure service is reporting there is no further impact detected or reported to them. We are continuing to await Mastercard's confirmation and any additional details…8h 31mResolved
Jul 14, 2026STIPs on Multiple Card NetworksFollowing a successful monitoring period with no further anomalies detected, we have confirmed that the issue has been fully resolved and all systems are operating normally.3h 34mResolved
Jul 9, 2026Visa Settlement DelayThe Issue has been fully resolved as of July 9, 2026 at 3:41 PM PT (22:41 UTC) . Visa successfully implemented corrective actions, and concluded reconciliation and validation activities. Our monitoring period has…89h 20mResolved
Jul 8, 2026STIPs on Multiple Card NetworksOn Wednesday, July 8, 2026, Marqeta engineers detected a brief issue affected elevated Stand-In Processing (STIP) across multiple card networks between 02:55 and 03:05 PT. Monitoring period has been concluded and…24h 42mResolved
Jul 2, 2026STIPs Across Multiple NetworksMarqeta engineers detected an issue affecting Stand-In Processing (STIP) across multiple card networks that occurred between approximately 22:28 PDT and 22:45 PDT. The issue has since been mitigated, and traffic has…-51 minResolved
Jul 2, 2026Misattributed SMS Verification Messages for Australian CardholdersMarqeta's upstream SMS provider has resolved the formatting issue affecting cardholder messages in Australia. All SMS one-time passcode (OTP) messages are once again being delivered with their correct program sender…20h 28mResolved
Jun 30, 2026Apple Pay Provisioning StabilityMarqeta has received confirmation from Apple Pay that they identified the root cause of the in-app provisioning failures and have resolved the issue. Following an extended period of monitoring normal traffic and…15h 45mResolved
Jun 29, 2026Apple Pay Push Provisioning DropsMarqeta engineers have successfully verified that Apple Pay provisioning is fully operational. Following a period of sustained stability, this incident is now resolved.1h 37mResolved
Jun 29, 2026Delay in Receiving Visa Clearing FilesAll delayed files have been processed.5h 9mResolved
Jun 25, 20263DS Authentication Requests DegradedOn June 25, 2026, Marqeta identified a degradation in 3DS challenge authentication success rates affecting merchants. Merchants experienced reduced success rates on 3DS challenge authentication requests starting from…-197 minResolved
Jun 22, 2026Marqeta Dashboard Outage and Delayed ClearingEngineers have remediated the delayed foreign-currency transaction clearing files. All affected services are now fully restored.8h 24mResolved
Jun 17, 2026Private Sandbox MaintenanceMaintenance is complete.191h 27mResolved
Jun 16, 2026API Response Degraded in SandboxOn Tuesday, June 16, 2026, Marqeta engineers detected an issue affecting User, Business, and Card API responses in the sandbox and intermittently in production, starting at approximately 09:50 PT (17:07 UTC). Our…18h 12mResolved
Jun 15, 2026Visa SMS File DelayOn Monday, June 15, 2026, Marqeta engineers detected an issue affecting Visa SMS file delivery starting at approximately 08:01 PT (15:01 UTC). Visa has sent the files, and the processing is underway as expected.57 minResolved
Jun 13, 2026Mastercard Tokenization DisruptionAt 2:15 AM PDT, we detected MDES (MasterCard Digital Enablement Service) calls for Tokenization were degraded. As of 03:07 AM PDT, service began to normalize and we have since confirmed the receipt of healthy calls to…6h 0mResolved
Jun 5, 2026Visa SMS File DelayMarqeta's engineering teams have successfully completed the ingestion and processing of the delayed Visa SMS settlement files. All associated reports have been generated. All systems are operating normally, and this is…9h 48mResolved
Jun 3, 2026STIPs on Multiple Card NetworksOn Thursday, June 11th, 2026, Marqeta engineers have confirmed that the the physical network connection has been successfully restored, and operations have returned to normal across all affected card…192h 59mResolved
Jun 1, 2026Intermittent Apple Pay ErrorsEngineers have observed Apple Pay in-app provisioning errors are no longer occurring.6h 19mResolved
May 20, 2026Mastercard MDES Lifecycle Service DegradationBetween 12:59 AM and 03:23 AM PDT, an external Mastercard incident caused intermittent errors for customers utilizing MDES token lifecycle actions. This resulted in temporary drops in token notifications and elevated…-554 minResolved
May 15, 2026Visa clearing delayed for some customers.We have successfully processed the final batch of clearing files. Following a thorough reconciliation against the Visa network summary, we can confirm that all expected clearing data is aligned and validated.18h 33mResolved
May 13, 2026Private Sandbox MaintenanceMaintenance is complete.189h 27mResolved
May 12, 2026Elevated STIPs on the Pulse NetworkFollowing a successful monitoring period, Marqeta systems have maintained stable processing since May 12, 08:40 AM PT with no further anomalies detected. We apologize for any impact this may have had on cardholders and…19h 22mResolved
May 8, 2026AWS Outage Impacting Marqeta ServicesAll of Marqeta's services should now be fully operational.94h 10mResolved
May 5, 2026Delay in Diva reports and MQD endpointsAll replicated assets in the system should now be fully synchronized.60h 11mResolved
Apr 29, 20263DS Service DegradationThis incident has been resolved. Service has been restored and customers should no longer experience any impact.24h 29mResolved
Apr 3, 2026Increase Rate Of Magstripe DeclinesEngineers have resolved the last known instances of this issue.8h 30mResolved
Apr 2, 2026Intermittent STIPs across multiple networksFollowing an extended period of stability, we have verified that the tactical fix applied to our database environment has fully resolved the connectivity issues and all affected services are performing at baseline…94h 1mResolved
Mar 17, 2026Delay in bank file deliveryAll bank files have been successfully delivered as of 12:17 PM PT. No further delays are expected.3h 18mResolved
Mar 12, 2026STIPS on Master Card networkWe are confirming that the Mastercard network disturbance, which caused two isolated periods of elevated (STIP) earlier today around 11:14 AM and 12:45 PM Pacific Time, is now fully resolved and the service is operating…4h 20mResolved
Mar 3, 2026FEDACH Processing DelayProcessing has returned to its normal schedule. We are continuing to monitor the Federal Reserve Bank ACH Network for any reoccurrence and will provide updates if any new delays are identified.24h 48mResolved
Feb 25, 2026Marqeta Dashboard Login OutageAt approximately 9:23 AM PT, Marqeta customers may have experienced issues logging into Marqeta Dashboard. Engineers quickly identified the root cause and implemented a fix. Customers can now access the Dashboard…0 minResolved
Feb 13, 2026Elevated API TimeoutsThe issue causing elevated API timeouts between 2:00 PM – 3:22 PM PT (22:00 – 23:22 UTC) on Thursday, February 12th has been fully resolved. The root cause was identified and mitigated, and our engineering team has…13h 19mResolved
Feb 11, 2026Sandbox simulations/cardtransactions/ endpoint is reporting 503This has now been resolved.4h 29mResolved
Feb 6, 2026Duplicate transaction postingsThe full fix has now been successfully implemented across all Pulse routers as of February 13th approximately 2:15 PM PT. This follows the previously completed Visa rollback on February 10th, and the fix is now fully…169h 39mResolved
Feb 2, 2026STIPs across all networksEngineers have confirmed that the increase in STIPs occurred between 10:29 AM PT - 10:35 AM PT due to a networking issue in one region. It is now resolved.28 minResolved
Jan 27, 2026Tokenmanager EU is DownEngineers have confirmed the reverted deployment has restored functionality. Teams will continue working to understand the root cause of the degraded functionality.14 minResolved
Jan 24, 2026Clearing files are delayedAs of 7:15 AM Pacific time all Clearing Files have been processed and delivered.7h 36mResolved
Jan 22, 2026Service Impact To Multiple ServicesMarqeta experienced an outage today affecting multiple services. Once the team isolated the root cause to a networking configuration issue, a fix was deployed and all impacted services were fully restored. The recovery…5h 16mResolved
Jan 19, 20263DS authentications impacted, 19th JanuaryWe have implemented mitigation steps and see no further recurrence of this incident since those changes were implemented.5h 8mResolved
Jan 8, 2026Public Sandbox Database UpgradeThe scheduled upgrade to our public sandbox databases has been successfully completed. Post-maintenance verifications have been performed, and system functionality has been confirmed. Thank you for your patience during…1h 0mScheduled
Jan 6, 2026Delayed Visa Clearings January 6thAll clearings have been posted from the affected file. If you notice any discrepancies, please raised them with Marqeta support.23h 14mResolved
Dec 16, 2025Clearings on Visa and Mastercard Delayed, 16 DecemberAs of 4:40 PM PT, engineers confirmed that all files have completed processing. Clearing webhooks and reporting should be functioning as expected.61h 59mResolved
Nov 13, 2025Impact on Risk & Disputes servicesAfter close monitoring, engineers have confirmed that the issue is now stable. Services should be functioning as expected.5h 20mResolved
Nov 12, 2025Marqeta customers might observe a delay in settlement and clearing processes in Visa NetworkVisa and Pulse reports should now be caught up for all customers. Visa clearing should now be caught up for all customers.48h 37mResolved
Nov 7, 2025Delay in Delivering VISA Detail and SMS FilesWe have confirmed that all files have been processed and delivered.1h 33mResolved
Oct 28, 2025Marqeta Dashboard Report Customization Partial OutageEngineers have confirmed that the program selector should be working as intended.3h 15mResolved
Oct 21, 2025Incomplete MQD/DIVA API and Bank Files DataBank files and MQD / DIVA API reports are now refreshed and up to date for the October 20th data.25h 18mResolved
Oct 20, 2025STIPs on the Visa NetworkThe Visa transaction processing incident has been fully resolved. All STIP backlogs have been processed and engineers have completed the deployment of fixes to address the root cause of processing issue.245h 27mResolved
Oct 20, 2025AWS us-east-1 outageAs of 12:30am PT, 7:30am GMT today, all historic webhooks have been cleared from the queues.27h 10mResolved
Oct 18, 2025STIPs on the Visa NetworkVisa has confirmed an event within their network which resulted in unexpected authorization failures. They have resolved the challenge and the Visa Network is now operating as expected. This incident is resolved.40 minResolved
Oct 16, 2025Downtime for some EU customersSome EU customers may have experienced downtime between 20:25:30 - 20:43:30 UTC on October 16th due to a maintenance task.0 minResolved
Oct 16, 2025Missing Data due to Replication LagMarqeta engineers report the missing data should now be remediated for all customers.25h 47mResolved
Oct 15, 2025Data Replication Lag in SnowflakeEngineers report the replication lag is over and the data should now be caught up.9h 21mResolved
Oct 6, 2025Intermittent STIPs on the Visa networkThe issue was isolated to an event in the Visa network and is now resolved.10h 9mResolved
Oct 5, 2025Mastercard network experiencing challenges resulting in intermittent STIPsThis incident has been resolved.8h 29mResolved
Sep 30, 2025Public Sandbox Database UpgradePublic sandbox should now be available.1h 20mResolved
Sep 24, 2025Apple WPP Not ProvisioningMarqeta engineers have identified and resolved the issue. There should no longer be any errors in digital wallets.1h 13mResolved
Sep 24, 2025Public Sandbox Database UpgradeIntermittent unavailability should be resolved.2h 32mResolved
Sep 22, 2025Delivery of Webhooks DelayedDelivery of webhooks was interrupted for a period of 10-15 minutes starting from 6:37 PM PST. During this time, some customers may have also seen Marqeta Dashboard experienced an outage. All webhooks should be caught up…-5590 minResolved
Sep 9, 2025Public Sandbox Database UpgradeUpdate is complete. Full function of the sandbox should be restored.44 minResolved
Sep 5, 2025High Error Count for Visa Disputes DetectedMarqeta engineers detected a high error count for Disputes on all Visa programs between 14:33 - 15:17 EST. Teams are actively engaged and are in touch with Visa to investigate.-58 minResolved
Aug 29, 2025Credit System of Record Production Ping Returned a 503Marqeta engineers identified that a credit system of record production ping may have returned a 503. The window of impact was 10:33AM to 10:54AM EST. Teams are assessing any reruns that may need to occur and are…-27 minResolved
Aug 28, 2025Real Time Decisioning service was impairedRTD (Real Time Decisioning) Service stability validated after monitoring3h 41mResolved
Aug 27, 2025Marqeta customers might observed an degradation in settlement and clearing processes in Visa NetworkMarqeta proceeded files successfully and no abnormality detected during the monitoring period.19h 4mResolved
Aug 25, 2025Marqeta customers experienced brief issue causing STIPs increase on Visa & Pulse NetworkNo other instances were observed. We have confirmed that the issue is resolved.48h 33mResolved
Aug 25, 2025Declined transactions history issueThe DB issue should be be resolved for affected customers.307h 4mResolved

How to Read This Marqeta Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Marqeta acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Marqeta outage in this window ran 12d 19h, against a mean recovery of 1d 9h. If you depend on Marqeta in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.