Matrix Outage History

10 incidents recorded over the last 365 days, 9 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded Matrix Incident

Matrix incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Aug 26, 2026Machines maintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Aug 3, 2026Matrix.org Homeserver: Degraded performanceThis incident has been resolved.11h 26mResolved
May 5, 2026Performance degradationAround 07:00 UTC until 08:00 UTC, performance on the matrix.org homeserver was degraded due to a transient problem preventing database maintenance.0 minResolved
Apr 16, 2026Problems sending messages via matrix.orgThe homeserver has been stable since rolling back. The Synapse team will work on a resolution to the bug that caused the outage.7h 9mResolved
Mar 19, 2026Slow outbound federationThis incident has been resolved.23 minResolved
Mar 2, 2026Performance of sending and loading messages is degradedThis incident has been resolved.39h 39mResolved
Mar 2, 2026Performance issues regarding message sending on matrix.orgThis incident has been resolved.3h 13mResolved
Mar 2, 2026Sending messages has reduced performanceThis incident has been resolved.3h 17mResolved
Feb 24, 2026Slow loginsThis incident has been resolved.3h 13mResolved
Feb 11, 2026Degraded performanceThis incident has been resolved.10h 37mResolved

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How to Read This Matrix Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Matrix acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Matrix outage in this window ran 1d 15h, against a mean recovery of 7h 60m. If you depend on Matrix in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.