Mediasite Outage History
44 incidents recorded over the last 365 days, 13 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Mediasite Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Dec 4, 2026 | JP Mediasite Video Cloud Update 2026-12-05We will be updating JP Mediasite Video Cloud to the latest release during our scheduled maintenance window on December 5 between 12:00AM and 4:00 AM JST. Extended downtime is not expected, but your site may be… | 4h 0m | Scheduled |
| Nov 14, 2026 | US Mediasite Video Cloud Update 11/14/2026We will be updating US Mediasite Video Cloud to the latest release during our scheduled maintenance window on November 14, between 12:00 AM and 4:00 AM CST. Extended downtime is not expected. However, your site may be… | 4h 0m | Scheduled |
| Nov 14, 2026 | EU Mediasite Video Cloud Update 14-November-2026We will be updating EU Mediasite Video Cloud to the latest release during our scheduled maintenance window on 14 November, between 1:00 AM and 5:00 AM CET. Extended downtime is not expected. However, your site may be… | 4h 0m | Scheduled |
| Oct 9, 2026 | JP Mediasite Video Cloud Update 2026-10-10The scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Sep 30, 2026 | September Mediasite Capture UpdateThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Sep 26, 2026 | US Mediasite Video Cloud Update 09/26/2026The scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Sep 25, 2026 | EU Mediasite Video Cloud Update 26-September-2026The scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Sep 11, 2026 | JP Mediasite Video Cloud Update 2026-09-12The scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Sep 5, 2026 | US Mediasite Video Cloud Maintenance 09/05/2026The scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Aug 29, 2026 | US Mediasite Video Cloud Update 08/29/2026The scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Aug 28, 2026 | EU Mediasite Video Cloud Update 29-August-2026The scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Aug 7, 2026 | JP Mediasite Video Cloud Update 2026-08-08The scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Jul 25, 2026 | US Mediasite Video Cloud Update 7/25/2026The scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Jul 24, 2026 | EU Mediasite Video Cloud Update 25-July-2026The scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Jul 16, 2026 | Mediasite Video Cloud Critical Incident - EU Cloud - All ServicesWe have seen no occurrence of these issues over the past 24 hour and the environment is currently functioning normally. | 24h 32m | Resolved |
| Jul 10, 2026 | JP Mediasite Video Cloud Update 2026-07-11The scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Jun 27, 2026 | US Mediasite Video Cloud Update 6/27/26The scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Jun 26, 2026 | EU Mediasite Video Cloud Update 27-June-2026The scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Jun 26, 2026 | Mediasite Capture Update - June 26th, 2026 at 6:00PM Central/Chicago timeThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Jun 19, 2026 | JP Mediasite Video Cloud Update 2026-06-20The scheduled maintenance has been completed. | 4h 0m | Scheduled |
| May 20, 2026 | Mediasite Video Cloud Incident - Schedule RecurrencesThe 8.53.2 hotfix was deployed last night, which includes the fix for this behavior. We have seen no occurrence of these issues since deploying the hotfix and the environment is currently functioning normally. | 164h 5m | Resolved |
| May 17, 2026 | US Mediasite Video Cloud Update 5/17/2026The scheduled maintenance has been completed. | 4h 0m | Scheduled |
| May 16, 2026 | EU Mediasite Video Cloud Update 17-May-2026The scheduled maintenance has been completed. | 4h 0m | Scheduled |
| May 8, 2026 | JP Mediasite Video Cloud Update 2026-05-09The scheduled maintenance has been completed. | 4h 0m | Scheduled |
| May 5, 2026 | Mediasite Video Cloud Incident - Authentication RedirectsAfter applying the 8.52.1 hotfix, we have seen no occurrence of these issues and the environment is currently functioning normally. | 21h 35m | Resolved |
| May 2, 2026 | US Mediasite Video Cloud Update 5/2/2026The scheduled maintenance has been completed. | 4h 0m | Scheduled |
| May 1, 2026 | EU Mediasite Video Cloud Update 2-May-2026The scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Apr 30, 2026 | Mediasite Video Cloud Incident - EU Cloud - All ServicesWe have seen no occurrence of these issues over the past hour and the environment is currently functioning normally. | 1h 42m | Resolved |
| Apr 29, 2026 | Mediasite Video Cloud Incident - Web (Management Portal)We have seen no occurrence of these issues over the past hour and the environment is currently functioning normally. | 2h 31m | Resolved |
| Apr 18, 2026 | US Mediasite Video Cloud Maintenance 4/18/2026The scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Apr 17, 2026 | EU Mediasite Video Cloud Maintenance 18-April-2026The scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Apr 14, 2026 | Intermittent errors when accessing Mediasite Video CloudThis incident has been resolved. | 1h 27m | Resolved |
| Apr 10, 2026 | JP Mediasite Video Cloud Update 2026-04-11The scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Apr 4, 2026 | US Mediasite Video Cloud Update 4/4/2026The scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Apr 3, 2026 | EU Mediasite Video Cloud Update 4-April-2026The scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Apr 1, 2026 | Mediasite Video Cloud Incident - Web (Management Portal / My Mediasite)We have seen no occurrence of these issues over the past hour and the environment is currently functioning normally. | 2h 25m | Resolved |
| Mar 26, 2026 | Mediasite Video Cloud Incident - Job FarmWe have seen no occurrence of these issues over the past hour and the environment is currently functioning normally. | 3h 5m | Resolved |
| Mar 20, 2026 | JP Mediasite Video Cloud - Emergency Maintenance 2026-03-21The scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Feb 28, 2026 | US Mediasite Video Cloud Update 02/28/2026The scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Feb 18, 2026 | Some users may experience intermittent errors when accessing Mediasite Video Cloud.We have seen no occurrence of these issues over the past hour and the environment is currently functioning normally. | 2h 13m | Resolved |
| Feb 13, 2026 | Mediasite Video Cloud Incident - US Cloud - Management Portal/MyMediasiteWe have seen no occurrence of these issues over the past hour and the environment is currently functioning normally. | 4h 56m | Resolved |
| Feb 12, 2026 | Mediasite Cloud IssuesWe have seen no occurrence of these issues over the past hour and the environment is currently functioning normally. | 3h 48m | Resolved |
| Dec 8, 2025 | Mediasite Video Cloud Incident - US Cloud - Live StreamingWe have seen no occurrence of these issues over the past hour and the environment is currently functioning normally. | 2h 9m | Resolved |
| Nov 6, 2025 | US Mediasite Video Cloud Incident - Job FarmWe identified an issue affecting the Job Farm in the US Mediasite Video Cloud environment between 9:30 AM and 11:30 AM CST. During this time, users may have experienced failures with web edits, uploads, and other video… | -213 min | Resolved |
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How to Read This Mediasite Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Mediasite acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Mediasite outage in this window ran 6d 20h, against a mean recovery of 8h 17m. If you depend on Mediasite in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.