Mend Public Outage History

16 incidents recorded over the last 365 days, 11 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded Mend Public Incident

Mend Public incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Sep 27, 2026Scheduled Maintenance on app.whitesourcesoftware.com, app-eu.whitesourcesoftware.comThe scheduled maintenance has been completed.1h 0mScheduled
Sep 23, 2026SCA Scan Processing Outage in saas.whitesourcesoftware.comIssue has been resolved and reachability scans are processed successfully5h 52mResolved
Sep 16, 2026Cloud Native service disruption on saas-il.mend.ioCloud Native has been restored and is operating normally. The disruption was caused by an issue with our cloud infrastructure provider, which has since been resolved. We apologize for the interruption. Please contact…1h 40mResolved
Aug 3, 2026Bitbucket login in Mend Developer Platform AppIssue is resolved now - all users should be able to log in now to the Developer Platform2h 11mResolved
Jul 29, 2026Partial outage of Index servicesIndex services are fully operational again2h 55mResolved
Jul 16, 2026GHC Repository Integration - Maven with Host Rules resolution degradationThis incident has been resolved.2h 48mResolved
Jul 13, 2026Database Upgrade in saas.mend.ioThe scheduled maintenance has been completed.5 minScheduled
May 31, 2026Scheduled Maintenance Notice – Sunday, 31.05The scheduled maintenance has been completed.2h 0mScheduled
May 22, 2026Mend Developer Platform – Scan DelaysWe recently experienced delays on the Mend Developer Platform across GitHub.com, Azure DevOps, and Bitbucket, where scans remained in a pending state longer than expected. This issue has been resolved and scans are…0 minResolved
May 19, 2026SCA Scan Outage in multiple environmentsThis incident has been resolved. SCA scans are functioning normally across all affected environments.33 minResolved
Apr 1, 2026SAST scan issues on saas-eu.whitesourcesoftware.comAfter extended monitoring period we can confirm SAST functionalities are fully restored and functional.4h 38mResolved
Mar 31, 2026SAST scan issues on saas-eu.whitesourcesoftware.comSAST functionalities are restored59 minResolved
Mar 17, 2026Cloud Native Scans service degradationRecent reachability traces (since January 2026) were restored The rest of the history will be restored continuously until it is completed successfully.43h 24mResolved
Mar 15, 2026Scheduled Maintenance on app.whitesourcesoftware.com, app-eu.whitesourcesoftware.com and saas.whitesourcesoftware.com on Sunday March 15thThe scheduled maintenance has been completed.3h 0mScheduled
Mar 10, 2026Outage in saas.whitesourcesoftware.com - Login issuesThe saas.whitesourcesoftware.com environment experienced failures when attempting to log in via SAML/SSO authentication in the Mend Platform. Affected users received an "Internal Server Error" when attempting to…0 minResolved
Mar 8, 2026Scheduled Maintenance on saas-eu.whitesourcesoftware.com on Sunday March 8thThe scheduled maintenance has been completed.3h 0mScheduled

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How to Read This Mend Public Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Mend Public acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Mend Public outage in this window ran 1d 19h, against a mean recovery of 4h 38m. If you depend on Mend Public in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.