MessageBird Outage History

58 incidents recorded over the last 365 days, 54 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live MessageBird status99.08% uptime history

Every Recorded MessageBird Incident

MessageBird incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Aug 19, 2026Conversations, Messaging and Contacts API maintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Aug 13, 2026Inbox — Service OutageThis incident has been resolved.5h 10mResolved
Aug 6, 2026Connectors failing for some customers.This incident has been resolved.5h 3mResolved
Jul 22, 2026Dashboard Search Indexing IssueThis incident has been resolved.2h 37mResolved
Jul 8, 2026Delay in processing Message & Contact Objects - Impact limited to customer hosted on us-west-1 regionThis incident has been resolved.2h 15mResolved
Jul 5, 2026Journeys failure rate increaseThis incident has been resolved.22 minResolved
Jun 12, 2026WhatsApp message delivery issuesThis incident has been resolved.4h 11mResolved
Jun 4, 2026Flows and Journeys unable to retrieve the Message Body for Conversation MessagesThis incident has been resolved.48 minResolved
Jun 4, 2026Increase of delivery latency for SMS messagesThis incident has been resolved.1h 44mResolved
Jun 1, 2026Conversations data processing is behindThis incident has been resolved.49 minResolved
May 20, 2026Overview pages and Search downThis incident has been resolved.10 minResolved
May 13, 2026Issues Listing Journeys in UI [EU]This incident has been resolved.1h 59mResolved
May 12, 2026Journey Processing Delays [EU]This incident has been resolved.35 minResolved
May 8, 2026SMS delivery interruption - Netherlands - KPN 20408This incident has been resolved.188h 48mResolved
May 1, 2026Elevated Errors with Conversations APIThis incident has been resolved.1h 31mResolved
Apr 7, 2026Wait step in automations having degraded performanceAll backlog fully processed.2h 42mResolved
Mar 31, 2026New campaign activation failures in EP marketing suiteThis incident has been resolved.2h 17mResolved
Mar 24, 2026Failures adding contacts to listsThis incident has been resolved.47 minResolved
Mar 23, 2026Delays processing flow events in AP - south 1This incident has been resolved.2h 4mResolved
Mar 11, 2026Delays in processing a subset of flows & journeys contact-added-to-list triggersThis incident has been resolved.1h 14mResolved
Feb 23, 2026MMS service is currently experiencing issues delivering to US numbersThis incident has been resolved.1h 40mResolved
Feb 16, 2026SMPP TLS Certificate rotation - EU regionThe scheduled maintenance has been completed.2h 0mScheduled
Feb 15, 2026Data Platform Degraded Performance - US-WEST regionBetween 12:36 AM and 5:10 AM EST on February 15, 2026, the data platform experienced a brief period of degraded performance. During this window, journey runs experienced elevated delays. All affected journeys have been…0 minResolved
Feb 9, 2026Scheduled campaigns sent immediatelyBetween February 6th, 17:50 GMT and February 9th, 13:50 GMT, activating a scheduled campaign resulted in it being sent immediately instead of at the scheduled time.-134 minResolved
Jan 27, 2026Database Issue Causing Platform Performance DegradationThis incident has been resolved.2h 13mResolved
Jan 23, 2026High response times for analytics in US westThis incident has been resolved.4h 23mResolved
Jan 20, 2026Errors receiving image messages on Whatsapp channels since about 12pm UTCThis incident has been resolved.7 minResolved
Jan 20, 2026Errors receiving image messages on Whatsapp channelsThis incident has been resolved.2h 59mResolved
Dec 17, 2025SMPP Platform maintenance (EU)The scheduled maintenance has been completed.3h 0mScheduled
Dec 16, 2025SMPP Platform maintenance (APAC)The scheduled maintenance has been completed.5h 0mScheduled
Dec 10, 2025Email data delayThis incident has been resolved.3h 6mResolved
Dec 4, 2025Degrade performance with ContactsThis incident has been resolved.17h 15mResolved
Dec 4, 2025Degrade performance with ContactsThe incident has been resolved17 minResolved
Dec 4, 2025Failures executing journeys, processing contact events, segmentation and campaignsThis incident has been resolved.25 minResolved
Nov 28, 2025[EU and AP only] Missing contacts in some segments using contact eventsThis incident has been resolved.3h 8mResolved
Nov 27, 2025Intermittent issues installing WhatsApp channelsThis incident has been resolved.173h 20mResolved
Nov 26, 2025Failures executing journeys, processing contact events, segmentation and campaignsThis incident has been resolved.7h 40mResolved
Nov 25, 2025Intermittent delays processing WhatsApp messages (Connectivity Platform)This incident has been resolved.57 minResolved
Nov 24, 2025Intermittent issues installing WhatsApp channelsWe have deployed the proposed workaround and full service functionality has been restored.47h 25mResolved
Nov 12, 2025Issue creating new workspacesThis incident has been resolved.37 minResolved
Nov 11, 2025Flows - elevated error ratesThis incident has been resolved.25 minResolved
Nov 4, 2025Delay in WhatsApp message status updatesThis incident has been resolved.14 minResolved
Oct 28, 2025Failures sending Viber messagesThis incident has been resolved.50 minResolved
Oct 25, 2025[Connectivity Platform] Conversations API seeing some errors with increased latencyThis incident has been resolved.1h 2mResolved
Oct 22, 2025Some contact creation and updates experienced failuresIn Bird CRM, for custom contact attributes created before August 2024, updates experienced failures from flows, API, or connectors since around October 21 2025 7:30 UTC. This doesn't affect updating other attributes…-1899 minResolved
Oct 21, 2025Slow processing of messages through ViberThis incident has been resolved.65h 32mResolved
Oct 20, 2025Issue creating new workspacesThis incident has been resolved.4h 6mResolved
Oct 18, 2025Intermittent HTTP 403 errors on multiple API endpointsThis incident has been resolved.7h 18mResolved
Oct 8, 2025[US West] Data Processing Delays - Reporting AffectedThis incident has been resolved.2h 11mResolved
Oct 1, 2025AI employees are failing to respond to conversationsThis incident has been resolved.51 minResolved
Oct 1, 2025Delays processing incoming conversation messagesThis incident has been resolved.2h 30mResolved
Oct 1, 2025Failures publishing new Flows versionsThis incident has been resolved.1h 11mResolved
Sep 25, 2025Campaign sending failures using communication attributesThis incident has been resolved.39 minResolved
Sep 23, 2025Campaign metrics are delayedThis incident has been resolved.1h 2mResolved
Sep 22, 2025Lists & Segments page not loadingThis incident has been resolved.55 minResolved
Sep 19, 2025Issue collecting tracking eventsBetween 07:33 AM - 8:07 AM UTC, our system failed to collect tracking events. Customers using tracking connector may notice missing tracking events. The issue has been resolved, and our team is actively working to…-170 minResolved
Sep 1, 2025Delays in sending WhatsApp messagesBetween 2025-08-31 16:16 UTC and 20205-09-01 08:30 UTC we've processed sending WhatsApp messages with higher than expected delays.-1394 minResolved
Aug 26, 2025Missing message failure dataThere was a delay in event processing that has been resolved.2h 38mResolved

How to Read This MessageBird Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before MessageBird acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single MessageBird outage in this window ran 7d 20h, against a mean recovery of 11h 2m. If you depend on MessageBird in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.