Microsoft 365 (Consumer) Outage History

9 incidents recorded over the last 365 days, 9 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded Microsoft 365 (Consumer) Incident

Microsoft 365 (Consumer) incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Sep 7, 2026Some users may experience intermittent failures when searching in Exchange Online and Microsoft OneDriveUser impact: Users may have experienced intermittent failures when they searched in Exchange Online and OneDrive. Final status: We've verified after monitoring service health telemetry that our performance…0 minResolved
Sep 7, 2026Some users may experience intermittent failures when searching in Exchange Online and Microsoft OneDriveUser impact: Users may experience intermittent failures when searching in Exchange Online and OneDrive. Current status: We're proceeding to see recovery progress for Microsoft OneDrive and evaluating whether any…4h 25mResolved
Sep 7, 2026Some users may experience intermittent failures when searching in Exchange Online and Microsoft OneDriveUser impact: Users may experience intermittent failures when searching in Exchange Online and OneDrive. Current status: We're continuing to see recovery progress for Microsoft OneDrive and are evaluating whether any…3h 39mResolved
Sep 7, 2026Some users may experience intermittent failures when searching in Exchange Online and Microsoft OneDriveUser impact: Users may experience intermittent failures when searching in Exchange Online and OneDrive. Current status: We've confirmed that availability for Exchange Online has returned back above acceptable levels…5h 50mResolved
Sep 6, 2026Some users may experience intermittent failures when searching in Exchange Online and Microsoft OneDriveUser impact: Users may experience intermittent failures when searching in Exchange Online and OneDrive. Current status: We've determined that a subset of registry service infrastructure contains a misconfiguration…7h 6mResolved
Sep 6, 2026Some users may experience intermittent failures when searching in Exchange Online and Microsoft OneDriveUser impact: Users may experience intermittent failures when searching in Exchange Online and OneDrive. Current status: We're implementing performance optimizations to restore unhealthy portions of our service…24 minResolved
Sep 6, 2026Some users may experience intermittent failures when searching in Exchange Online and Microsoft OneDriveUser impact: Users may experience intermittent failures when searching in Exchange Online and OneDrive. Current status: We're implementing performance optimizations to restore unhealthy portions of our service…2h 47mResolved
Sep 6, 2026Some users may experience intermittent failures when searching in Exchange Online and Microsoft OneDriveUser impact: Users may experience intermittent failures when searching in Exchange Online and OneDrive. Current status: Our service monitors have alerted us to impact to a subset of users who may experience…27 minResolved
Sep 6, 2026Some users may experience intermittent failures when searching in Exchange Online and Microsoft OneDriveUser impact: Users may experience intermittent failures when searching in Exchange Online and OneDrive Current status: Our service monitors have alerted us to impact to a subset of users who may experience…4 minResolved

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How to Read This Microsoft 365 (Consumer) Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Microsoft 365 (Consumer) acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Microsoft 365 (Consumer) outage in this window ran 7h 6m, against a mean recovery of 2h 45m. If you depend on Microsoft 365 (Consumer) in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.