mintlify Outage History
40 incidents recorded over the last 365 days, 40 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded mintlify Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Nov 4, 2026 | Unable to access preview deploymentsThis incident has been resolved. Logins to preview deployments and sites protected by Mintlify authentication are back to working normally. If you still are running into any issues please contact… | 27 min | Resolved |
| Oct 21, 2026 | Delayed deployments from GitHubGitHub has resolved the webhook delivery issue, and deployments from GitHub are back to normal. Delayed pushes should now be deployed. If a recent change still isn't on your docs, trigger a manual update from the… | 48 min | Resolved |
| Oct 16, 2026 | Elevated search latency on documentation sitesSearch latency has returned to normal levels across documentation sites. We’re continuing to look into the cause and will keep monitoring to make sure performance stays stable. | 5 min | Resolved |
| Oct 11, 2026 | Delayed Github webhook processingDeployments triggered by GitHub pushes are back to normal, and all delayed updates have now been processed. We're sorry for the delay, and we're putting safeguards in place to stop this from happening again. If you are… | 34 min | Resolved |
| Oct 9, 2026 | Search and other services impactedServices were impacted and slowed from 10:42-10:49 PST, and we have fully recovered | 8 min | Resolved |
| Sep 24, 2026 | Mintlify CLI installation failuresWe’ve deployed a fix, and users should now be able to install and update the Mintlify CLI normally. We’re monitoring recovery. If you continue to run into issues please contact… | 39 min | Resolved |
| Sep 23, 2026 | Images on Authed Sites are not renderingResolved, we restored the storage access policy affecting images on authenticated documentation sites. Images are loading normally, and the service has remained stable following the fix. If you continue to run into any… | 28 min | Resolved |
| Sep 3, 2026 | DNS resolution issue affecting some documentation sitesOur registrar has removed the flag from our domain and we are working to ensure that we prevent this single source failure going forward | 18h 16m | Resolved |
| Sep 2, 2026 | Investigating - Outage across Dashboard, Search, Authenticated Docs, MCP and Assistant**Documentation updates restored** We have worked through the documentation update backlog and re-run all updates that were dropped during the disruption. New deploys and content updates are processing normally. We are… | 5h 33m | Resolved |
| Aug 21, 2026 | Delayed documentation updates from GitHubThe backlog of documentation updates from GitHub has been fully processed, and updates are publishing within the usual timeframe. | 4h 41m | Resolved |
| Aug 18, 2026 | Authenticated docs sites are erroringResolved: Authenticated documentation sites experienced elevated 500 errors from 2:08–2:21 PM PT due to an internal authentication configuration mismatch. Service has been fully restored, and we are monitoring recovery… | 2 min | Resolved |
| Aug 18, 2026 | Documentation search degradedThe upstream indexing outage has been resolved and documentation search is back to normal. | 5h 51m | Resolved |
| Aug 17, 2026 | GitHub outage impacting Mintlify dashboardThe github incident has been resolved | 3h 43m | Resolved |
| Aug 14, 2026 | Documentation Updates OutageA fix has been deployed and Mintlify documentation updates, Automations, and the Slack agent are now operating normally. Any incorrect billing emails sent during the incident can be disregarded, no changes were made to… | 21 min | Resolved |
| Aug 10, 2026 | Search Service DisruptionThe issue affecting search functionality across documentation sites has been resolved. Search is now fully operational. The disruption was caused by a billing issue with a third-party service provider, which led to a… | 16 min | Resolved |
| Jul 27, 2026 | Delayed documentation updates due to GitHub API degradationRoot cause was identified to be the github outage: <https://www.githubstatus.com/incidents/fmmsrcg5x638> Documentation updates are prorcessing normally between the times of 03:53 UTC and 04:09 UTC updates to GitHub… | 3h 16m | Resolved |
| Jul 21, 2026 | Search requests failing for some customersThe fix has been deployed, and search functionality has been restored | 17 min | Resolved |
| Jul 21, 2026 | Updates and preview deployments being delayed**Impact:** Customers were not able to update their docs **Root Cause:** Updates failed due to a hitting a rate limit on Github **Time Range:** 4:40 AM - 8:00 AM PST | 1h 30m | Resolved |
| Jul 20, 2026 | GitHub API degradation causing update failuresGitHub API errors have subsided, and documentation updates are back to operating normally. If you continue to experience issues, please contact [support@mintlify.com](mailto:support@mintlify.com "support@mintlify.com"). | 1h 10m | Resolved |
| Jul 16, 2026 | We are seeing upstream GitHub API degradationThis incident is resolved. GitHub-connected editor sessions, repository actions, and deployments are operating normally. If you continue to experience issues, please contact… | 1h 21m | Resolved |
| Jul 16, 2026 | Security notice: AsyncAPI npm supply chain compromise — Mintlify is not affectedOn July 14, 2026, several packages in the `@asyncapi` npm namespace were compromised in a supply chain attack. An attacker exploited a misconfigured GitHub Actions workflow in the AsyncAPI generator repository to steal… | 0 min | Resolved |
| Jul 14, 2026 | Editor publishing changes to repositories without branch protectionsThe web editor was unintentionally auto making commits directly to the main branch on user typing edits. This impacted any customer who did not have GitHub branch protections enabled between approximately 07/13/2026… | -1669 min | Resolved |
| Jul 10, 2026 | Increase in search failuresThis incident is only affecting a handful of customers and is not widespread, we are following up with affected customers directly. | 41 min | Resolved |
| Jul 2, 2026 | Docs Assistant Not FunctioningWe've restored functionality to our docs assistant by reverting to a stable model. The assistant is now operating normally. We will share a timeline once we have more details. | 13 min | Resolved |
| Jul 1, 2026 | Degraded Performance Across Mintlify ServicesAfter a period of monitoring, we have confirmed a full return to healthy services. | 1h 12m | Resolved |
| Jun 25, 2026 | Upstream Degradation of Github WebhooksGithub has fixed the degradation. Updates should be restored to normal functionality. | 14 min | Resolved |
| Jun 25, 2026 | Degraded Assistant PerformanceAll assistant issues are resolved. | 1h 7m | Resolved |
| Jun 23, 2026 | Updates stuck in queued stateUpdates are stable and we are investigating a root cause | 13 min | Resolved |
| Jun 16, 2026 | GitHub pushes not triggering updatesThe offending change has been rolled back and service restored. Our team will be queuing a manual update for any missed deploys, but for a quicker resolution, users can [trigger a manual… | 57 min | Resolved |
| Jun 14, 2026 | Search results not clickableWe've confirmed search is stable and have re-deployed any failed deployment(s) in this period for affected customers. No action is required by any customers. We thank our customers for our patience, and we're taking… | 1h 36m | Resolved |
| Jun 10, 2026 | Search IssuesWe've confirmed search is stable and have re-ran any failed search ingestion(s) in this period for affected customers. No action is required by any customers. We thank our customers for our patience, and we're… | 55 min | Resolved |
| Jun 1, 2026 | Page Revalidation IssuesUpdates are back to normal, and we are load testing the planned migration more comprehensively before attempting it again. | 1h 39m | Resolved |
| May 29, 2026 | Documentation update failures for some AsyncAPI-backed sitesA fix has been deployed and this issue is now resolved. Please reach out to [support@mintlify.com](mailto:support@mintlify.com "support@mintlify.com") if you run into any further issues. | 1h 9m | Resolved |
| May 23, 2026 | [Security Incident] Composio Connected AccountsWe are continuing to monitor the situation. [https://composio.dev/blog/composio-may-2026-security-incident](https://composio.dev/blog/composio-may-2026-security-incident… | 123h 51m | Resolved |
| May 20, 2026 | Search, Dashboard, and Updates UnavailableWe've identified the root cause of the disruption, which traced back to a database failure on our side. Service has been restored, including search, the dashboard, the editor, and content updates. Existing documentation… | 2h 18m | Resolved |
| May 13, 2026 | Intermittent reports of updates not being triggeredWe have seen recovery in our systems that process webhooks. Please reach out to [support@mintlify.com](mailto:support@mintlify.com "support@mintlify.com") if you continue to experience issues with updates. | 1h 51m | Resolved |
| May 11, 2026 | Slack app unable to create pull requestsWe have rolled back the bad commit and have verified that the agent is operating normally. | 1h 36m | Resolved |
| May 5, 2026 | Some docs sites are experiencing partial outagesAll docs sites are online and fully-functioning. We are still investigating the root cause of this issue and will publish a more detailed report as soon as we know more details. | 23 min | Resolved |
| Apr 19, 2026 | Upstream security event - VercelThe Mintlify team has confirmed that no suspicious or unexpected actions were taken against any Mintlify services or infrastructure that would indicate Mintlify was affected by Vercel's ongoing incident, and have taken… | 50h 38m | Resolved |
| Apr 17, 2026 | Degraded update latencyThe backlog has been fully resolved. We've identified the root causes and are deploying fixes to prevent similar incidents in the future. | 1h 53m | Resolved |
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How to Read This mintlify Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before mintlify acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single mintlify outage in this window ran 5d 3h, against a mean recovery of 6h 12m. If you depend on mintlify in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.