mintlify Outage History

40 incidents recorded over the last 365 days, 40 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded mintlify Incident

mintlify incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 4, 2026Unable to access preview deploymentsThis incident has been resolved. Logins to preview deployments and sites protected by Mintlify authentication are back to working normally. If you still are running into any issues please contact…27 minResolved
Oct 21, 2026Delayed deployments from GitHubGitHub has resolved the webhook delivery issue, and deployments from GitHub are back to normal. Delayed pushes should now be deployed. If a recent change still isn't on your docs, trigger a manual update from the…48 minResolved
Oct 16, 2026Elevated search latency on documentation sitesSearch latency has returned to normal levels across documentation sites. We’re continuing to look into the cause and will keep monitoring to make sure performance stays stable.5 minResolved
Oct 11, 2026Delayed Github webhook processingDeployments triggered by GitHub pushes are back to normal, and all delayed updates have now been processed. We're sorry for the delay, and we're putting safeguards in place to stop this from happening again. If you are…34 minResolved
Oct 9, 2026Search and other services impactedServices were impacted and slowed from 10:42-10:49 PST, and we have fully recovered8 minResolved
Sep 24, 2026Mintlify CLI installation failuresWe’ve deployed a fix, and users should now be able to install and update the Mintlify CLI normally. We’re monitoring recovery. If you continue to run into issues please contact…39 minResolved
Sep 23, 2026Images on Authed Sites are not renderingResolved, we restored the storage access policy affecting images on authenticated documentation sites. Images are loading normally, and the service has remained stable following the fix. If you continue to run into any…28 minResolved
Sep 3, 2026DNS resolution issue affecting some documentation sitesOur registrar has removed the flag from our domain and we are working to ensure that we prevent this single source failure going forward18h 16mResolved
Sep 2, 2026Investigating - Outage across Dashboard, Search, Authenticated Docs, MCP and Assistant**Documentation updates restored** We have worked through the documentation update backlog and re-run all updates that were dropped during the disruption. New deploys and content updates are processing normally. We are…5h 33mResolved
Aug 21, 2026Delayed documentation updates from GitHubThe backlog of documentation updates from GitHub has been fully processed, and updates are publishing within the usual timeframe.4h 41mResolved
Aug 18, 2026Authenticated docs sites are erroringResolved: Authenticated documentation sites experienced elevated 500 errors from 2:08–2:21 PM PT due to an internal authentication configuration mismatch. Service has been fully restored, and we are monitoring recovery…2 minResolved
Aug 18, 2026Documentation search degradedThe upstream indexing outage has been resolved and documentation search is back to normal.5h 51mResolved
Aug 17, 2026GitHub outage impacting Mintlify dashboardThe github incident has been resolved3h 43mResolved
Aug 14, 2026Documentation Updates OutageA fix has been deployed and Mintlify documentation updates, Automations, and the Slack agent are now operating normally. Any incorrect billing emails sent during the incident can be disregarded, no changes were made to…21 minResolved
Aug 10, 2026Search Service DisruptionThe issue affecting search functionality across documentation sites has been resolved. Search is now fully operational. The disruption was caused by a billing issue with a third-party service provider, which led to a…16 minResolved
Jul 27, 2026Delayed documentation updates due to GitHub API degradationRoot cause was identified to be the github outage: <https://www.githubstatus.com/incidents/fmmsrcg5x638> Documentation updates are prorcessing normally between the times of 03:53 UTC and 04:09 UTC updates to GitHub…3h 16mResolved
Jul 21, 2026Search requests failing for some customersThe fix has been deployed, and search functionality has been restored17 minResolved
Jul 21, 2026Updates and preview deployments being delayed**Impact:** Customers were not able to update their docs **Root Cause:** Updates failed due to a hitting a rate limit on Github **Time Range:** 4:40 AM - 8:00 AM PST1h 30mResolved
Jul 20, 2026GitHub API degradation causing update failuresGitHub API errors have subsided, and documentation updates are back to operating normally. If you continue to experience issues, please contact [support@mintlify.com](mailto:support@mintlify.com "support@mintlify.com").1h 10mResolved
Jul 16, 2026We are seeing upstream GitHub API degradationThis incident is resolved. GitHub-connected editor sessions, repository actions, and deployments are operating normally. If you continue to experience issues, please contact…1h 21mResolved
Jul 16, 2026Security notice: AsyncAPI npm supply chain compromise — Mintlify is not affectedOn July 14, 2026, several packages in the `@asyncapi` npm namespace were compromised in a supply chain attack. An attacker exploited a misconfigured GitHub Actions workflow in the AsyncAPI generator repository to steal…0 minResolved
Jul 14, 2026Editor publishing changes to repositories without branch protectionsThe web editor was unintentionally auto making commits directly to the main branch on user typing edits. This impacted any customer who did not have GitHub branch protections enabled between approximately 07/13/2026…-1669 minResolved
Jul 10, 2026Increase in search failuresThis incident is only affecting a handful of customers and is not widespread, we are following up with affected customers directly.41 minResolved
Jul 2, 2026Docs Assistant Not FunctioningWe've restored functionality to our docs assistant by reverting to a stable model. The assistant is now operating normally. We will share a timeline once we have more details.13 minResolved
Jul 1, 2026Degraded Performance Across Mintlify ServicesAfter a period of monitoring, we have confirmed a full return to healthy services.1h 12mResolved
Jun 25, 2026Upstream Degradation of Github WebhooksGithub has fixed the degradation. Updates should be restored to normal functionality.14 minResolved
Jun 25, 2026Degraded Assistant PerformanceAll assistant issues are resolved.1h 7mResolved
Jun 23, 2026Updates stuck in queued stateUpdates are stable and we are investigating a root cause13 minResolved
Jun 16, 2026GitHub pushes not triggering updatesThe offending change has been rolled back and service restored. Our team will be queuing a manual update for any missed deploys, but for a quicker resolution, users can [trigger a manual…57 minResolved
Jun 14, 2026Search results not clickableWe've confirmed search is stable and have re-deployed any failed deployment(s) in this period for affected customers. No action is required by any customers. We thank our customers for our patience, and we're taking…1h 36mResolved
Jun 10, 2026Search IssuesWe've confirmed search is stable and have re-ran any failed search ingestion(s) in this period for affected customers. No action is required by any customers. We thank our customers for our patience, and we're…55 minResolved
Jun 1, 2026Page Revalidation IssuesUpdates are back to normal, and we are load testing the planned migration more comprehensively before attempting it again.1h 39mResolved
May 29, 2026Documentation update failures for some AsyncAPI-backed sitesA fix has been deployed and this issue is now resolved. Please reach out to [support@mintlify.com](mailto:support@mintlify.com "support@mintlify.com") if you run into any further issues.1h 9mResolved
May 23, 2026[Security Incident] Composio Connected AccountsWe are continuing to monitor the situation. [https://composio.dev/blog/composio-may-2026-security-incident](https://composio.dev/blog/composio-may-2026-security-incident…123h 51mResolved
May 20, 2026Search, Dashboard, and Updates UnavailableWe've identified the root cause of the disruption, which traced back to a database failure on our side. Service has been restored, including search, the dashboard, the editor, and content updates. Existing documentation…2h 18mResolved
May 13, 2026Intermittent reports of updates not being triggeredWe have seen recovery in our systems that process webhooks. Please reach out to [support@mintlify.com](mailto:support@mintlify.com "support@mintlify.com") if you continue to experience issues with updates.1h 51mResolved
May 11, 2026Slack app unable to create pull requestsWe have rolled back the bad commit and have verified that the agent is operating normally.1h 36mResolved
May 5, 2026Some docs sites are experiencing partial outagesAll docs sites are online and fully-functioning. We are still investigating the root cause of this issue and will publish a more detailed report as soon as we know more details.23 minResolved
Apr 19, 2026Upstream security event - VercelThe Mintlify team has confirmed that no suspicious or unexpected actions were taken against any Mintlify services or infrastructure that would indicate Mintlify was affected by Vercel's ongoing incident, and have taken…50h 38mResolved
Apr 17, 2026Degraded update latencyThe backlog has been fully resolved. We've identified the root causes and are deploying fixes to prevent similar incidents in the future.1h 53mResolved

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How to Read This mintlify Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before mintlify acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single mintlify outage in this window ran 5d 3h, against a mean recovery of 6h 12m. If you depend on mintlify in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.