Mirakl Outage History

24 incidents recorded over the last 365 days, 16 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Mirakl status99.98% uptime history

Every Recorded Mirakl Incident

Mirakl incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 22, 2026Mirakl Hosting Region OutageThe incident has been resolved, and the service is back to normal. We apologize for any inconvenience caused and thank you for your patience.39 minResolved
Oct 16, 2026Mirakl Connect: Product creation temporarily unavailableWe resolved the issue affecting product creation and correction features across all channels, including “Adjust file” generation. A fix has been deployed, and all affected features are now available again. We apologize…22h 42mResolved
Oct 5, 2026Scheduled maintenance - Mirakl Ads server on October 5The scheduled maintenance has been completed.1h 30mScheduled
Aug 26, 2026Scheduled Maintenance Notice - Magento & Shopify seller connectorsThe scheduled maintenance has been completed.1h 0mScheduled
Aug 13, 2026Slow back-office responses on European regionThis incident has been resolved.35 minResolved
Jul 29, 2026Scheduled Maintenance Notice - Mirakl Ads PlatformThe scheduled maintenance has been completed.1h 0mScheduled
Jul 24, 2026Back-office authentication partial outageThe incident is now closed, the service is back to normal.19 minResolved
Jul 8, 2026Scheduled Maintenance — Mirakl Ads Catalog ImportThe scheduled maintenance has been completed.1h 0mScheduled
Jul 7, 2026Scheduled Maintenance — Mirakl Ads Catalog ImportThe scheduled maintenance has been completed.1h 0mScheduled
Jun 26, 2026Mirakl SSO is out of serviceThe incident is now resolved, and the service is fully restored. The root cause was an outage on our authentication provider's side. Once they restored their service, Mirakl authentication recovered automatically. We…22 minResolved
Jun 11, 2026Offer synchronization delay - Back-office display onlyThe incident is now closed, the service is back to normal.6h 25mResolved
Jun 11, 2026Mirakl API Authentication service availability issueBetween 8:50 AM and 9:13 AM (Paris time), the Mirakl API authentication service experienced a network issue that prevented some requests to Mirakl APIs from being authenticated. These requests failed with HTTP 500…-44 minResolved
Jun 1, 2026Mirakl Catalog API UnavailabilityWe experienced an outage affecting 30% of our EMEA customers on our Catalogue APIs between May 29th at 10 PM & May 30th at 9:30 PM UTC. The issue was caused by a technical problem on one of our infrastructure…-3891 minResolved
May 21, 2026Mirakl Ads unavailableThe incident is now closed, the service is back to normal.1h 0mResolved
May 15, 2026Incident impacting offer updatesAll pending updates have been integrated, and the service is back to normal.5h 33mResolved
May 5, 2026Scheduled Maintenance Notice - Mirakl Ads PlatformThe scheduled maintenance has been completed.2h 0mScheduled
Apr 14, 2026Mirakl Ads - SFTP Catalog Import maintenanceThe scheduled maintenance has been successfully completed.1h 0mScheduled
Apr 9, 2026Mirakl Catalog Platform - Degraded performanceThe incident is now closed, the service is back to normal.5h 29mResolved
Feb 12, 2026Mirakl Hosting Region OutageThe incident is now closed, the service is back to normal. Thank you for your patience and cooperation.6h 7mResolved
Feb 4, 2026Shopify Connector maintenanceThe scheduled maintenance has been completed.30 minScheduled
Jan 26, 2026Connect orders API Incident impacting order retrieval & updatesThis incident has been resolved.15 minResolved
Dec 16, 2025Mirakl Connect - Slowdown in updating prices and stock levelsThe incident has been resolved.5h 52mResolved
Nov 28, 2025Some Telefónica/Movistar (Spanish ISP) customers unable to access Mirakl Back-officeTelefónica/Movistar has corrected the issue in their DNS infrastructure, and login.mirakl.net now resolves normally for users in Spain. Access to the Mirakl platform has been fully restored for affected networks. We…93h 54mResolved
Nov 14, 2025Delay in price and stock updates to MarketplacesIncident solved - prices & stocks have all been sent to the marketplaces.23 minResolved

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How to Read This Mirakl Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Mirakl acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Mirakl outage in this window ran 3d 21h, against a mean recovery of 7h 13m. If you depend on Mirakl in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.