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Is MoEngage Down?

MarketingLive status, outages, and incident history

No. MoEngage is up right now.

Every monitored MoEngage system is operational as of September 25, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked just nowLive · 60s while moving

Know the moment MoEngage breaks

MoEngage is healthy right now. We keep checking (every 60 seconds once it starts moving) and email you the moment that changes.

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Official MoEngage status page
How we know: the official MoEngage status page, PulsAPI's own check (every 60 seconds while one is moving, every 5 to 20 minutes while it is stable), and outage reports from engineers. How PulsAPI monitoring works

MoEngage Component Status

The main MoEngage systems on this page. All 179 are operational right now.

179operational
dashboard-01 » Analytics
Operational
dashboard-01 » Campaign Exports
Operational
dashboard-01 » Campaign Stats
Operational

176 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking dashboard-01 » Cards, dashboard-01 » CSV / File Segment Uploads, dashboard-01 » Custom Segment API, dashboard-01 » Dashboard, dashboard-01 » Data APIs, dashboard-01 » Data Processing, dashboard-01 » Dynamic Product Messaging, dashboard-01 » Event Exports, dashboard-01 » Event Triggered Campaigns and Flows, dashboard-01 » In-app & On-site Messaging, dashboard-01 » Inform, dashboard-01 » One-time & Periodic Campaigns - Connectors, and 164 more.

See all of them free

Component statuses may change independently during partial outages.

Recent MoEngage Outages & Incidents

Incident history from the official MoEngage status page, including resolution updates.

DC01 - Campaigns Dashboard is experiencing intermittent errorsResolved Sep 24, 2026 · 43 minResolved

This incident has been resolved. --- [2026-09-24T11:48:44.176Z] (monitoring) We are actively monitoring after a fix. --- [2026-09-24T11:39:12.885Z] (investigating) We are currently investigating an issue affecting the campaign listing page on the dashboard. Some users may see intermittent errors while loading or viewing their campaigns listing. Our engineering team is actively working on this, and we will share the next update within 30 minutes or sooner as more information becomes available.

DC 01 | Aux User-Profile Data MigrationScheduled for Sep 3, 2026 · 4h 30mScheduled

The scheduled maintenance has been completed. --- [2026-09-03T02:30:07.488Z] (in_progress) Scheduled maintenance is currently in progress. We will provide updates as necessary. --- [2026-09-03T01:30:09.445Z] (scheduled) Maintenance will begin as scheduled in 60 minutes. --- [2026-09-03T05:25:48.295Z] (scheduled) We're upgrading database infrastructure for auxiliary user-profile data on DC01. During this period, the existing Aux data will continue to run as it is without any impact. Only impact would be for the new aux data import, it will have some delay in processing. There is no impact to normal user creation/updates or event ingestion or file based imports. *Migration window* 🗓️ 3rd September, 8:00 AM – 12:30 PM IST 📍 DC01 only — no impact to any other data centre. *What's actually affected* - Practical impact for clients: any user-profile attribute updates that would normally sync in during the window will be delayed. Personalisation/campaigns will keep running, just against data that's current as of the start of the window rather than real-time. There is no action needed from the customers during this window.

Dashboard 03 — Inform API: Some Messages Not Delivered During Routing UpdateResolved Aug 18, 2026 · -1201 minResolved

Summary Between 2026-08-17 at 19:55 IST and 2026-08-18 at 12:00 IST, a subset of requests made to the Inform API may not have been delivered successfully. Affected requests received an HTTP 200 OK response, indicating success, but the corresponding messages were never sent. The issue has been fully resolved as of 2026-08-18 at 12:00 IST. Impact - Customers using the Inform API routed through DC-03 during the affected window may have been impacted - Affected requests appeared successful on the client side but were not processed - As a result, messages associated with those requests were not delivered - We are unable to automatically retry or replay the affected requests What We Did We identified the issue during a routine internal routing update and immediately rolled back the change. Full service was restored at 2026-08-18 at 12:00 IST. What You Should Do If you believe your integration was affected during this window, we recommend: - Reviewing your logs for requests made between 2026-08-17 19:55 IST and 2026-08-18 12:00 IST - Identifying any messages that were not delivered as expected - Re-sending those requests manually if delivery is still required We sincerely apologize for the inconvenience this may have caused. If you have any questions or need assistance identifying affected requests, please reach out to our support team.

MoEngage Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a MoEngage incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history49 days observed
Aug 8100.00% average · 1 day with incidentsSep 25

Live MoEngage Outage Reports

Problems reported by engineers using MoEngage. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No MoEngage problems reported yet.

Something wrong with MoEngage on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About MoEngage

Is MoEngage down? MoEngage reports live availability for 186 components at status.moengage.com, among them Data Processing, One-time & Periodic Campaigns - Email and One-time & Periodic Campaigns - SMS. Track MoEngage outages, degradations and past incidents here, with uptime history and alerts across your marketing stack.

Over the past 30 days, PulsAPI has measured MoEngage uptime at 100.00%. Response times, incident history, and SLA tracking for MoEngage are available on the PulsAPI dashboard.

MoEngage Status FAQ

Is MoEngage down right now?

The verdict at the top of this page comes from the latest poll of the official MoEngage status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead.

What should I do if MoEngage is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until MoEngage recovers.

How do I check MoEngage uptime history?

PulsAPI tracks MoEngage uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever MoEngage changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect MoEngage outages?

PulsAPI reads the official MoEngage status page. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email within seconds of detection.

Does PulsAPI track individual MoEngage components?

Yes. PulsAPI monitors 179 individual MoEngage components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when MoEngage goes down?

Yes. Create a free account and subscribe to MoEngage: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with MoEngage to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot MoEngage problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor MoEngage?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so MoEngage plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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