Monese Outage History

35 incidents recorded over the last 365 days, 16 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Monese status100.00% uptime history

Every Recorded Monese Incident

Monese incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 28, 2026Scheduled Maintenance NoticeThe scheduled maintenance has been completed.1h 0mScheduled
Oct 23, 2026Outbound SEPA payments unavailableThis incident has been resolved.92h 35mResolved
Sep 30, 2026Routine maintenance affecting app accessThe scheduled maintenance has been completed.2h 0mScheduled
Sep 20, 2026Scheduled maintenance affecting PayPoint cash top-upsThe scheduled maintenance has been completed.5h 0mScheduled
Sep 13, 2026Steady Pay Credit Issuance DelaysThis incident has been resolved.20h 38mResolved
Aug 23, 2026Scheduled Maintenance for UK ServicesOn Aug 24, 2026, our UK banking partner will be conducting essential scheduled maintenance. During this window, several services will experience temporary interruptions as detailed below. Impacted Services: UK Faster…5h 0mScheduled
Aug 23, 2026Scheduled maintenance affecting PayPoint cash top-upsThe scheduled maintenance has been completed.5h 0mScheduled
Aug 16, 2026Cash Advance Service InterruptionThis incident has been resolved.6h 3mResolved
Aug 15, 2026Scheduled maintenance affecting inbound and outbound UK Faster PaymentsThe scheduled maintenance has been completed.16h 30mScheduled
Aug 15, 2026Scheduled Maintenance NoticeThe scheduled maintenance has been completed.2h 0mScheduled
Jul 29, 2026Degraded performance with updating account balanceThis incident has been resolved.21h 12mResolved
Jul 28, 2026Partner service outageThis incident has been resolved.3h 43mResolved
Jul 26, 2026Scheduled Maintenance affecting PayPoint Cash Top-upsThe scheduled maintenance has been completed.5h 0mScheduled
Jul 15, 2026Scheduled maintenance affecting app access and card transactionsThe scheduled maintenance has been completed.1h 0mScheduled
Jul 11, 2026Scheduled maintenance affecting app access and card transactionsThe scheduled maintenance has been completed.26h 0mScheduled
Jul 11, 2026Scheduled maintenance affecting UK Faster PaymentsThe scheduled maintenance has been completed.7h 30mScheduled
Jul 5, 2026Scheduled maintenance affecting Payments ServiceThe scheduled maintenance has been completed.15 minScheduled
Jun 13, 2026Planned Maintenance – UK Faster PaymentsThe scheduled maintenance has been completed.5h 0mScheduled
May 15, 2026Incoming SEPA paymentsThis incident has been resolved.88h 58mResolved
May 15, 2026Card services disruptionThis incident has been resolved.18 minResolved
Apr 28, 2026Post Office Service - Temporarily UnavailableThis incident has been resolved.13h 39mResolved
Apr 28, 2026Partner Service OutageThis incident has been resolved.412h 32mResolved
Apr 26, 2026Scheduled maintenance affecting PaymentsThe scheduled maintenance has been completed.2h 0mScheduled
Apr 18, 2026Scheduled maintenance affecting inbound and outbound UK Faster PaymentsThe scheduled maintenance has been completed.7h 0mScheduled
Mar 22, 2026Scheduled maintenance affecting payment servicesThe scheduled maintenance has been completed.4h 0mScheduled
Mar 2, 2026Degraded service for contacting our Customer SupportThis incident has been resolved.13h 32mResolved
Feb 27, 2026Card transactions service degraded for some customersThis incident has been resolved.140h 30mResolved
Feb 25, 2026Routine maintenance affecting app accessThe scheduled maintenance has been completed.3h 0mScheduled
Feb 24, 2026Issue with transferring funds from Saving Pots to Main accountThis incident has been resolved.3h 19mResolved
Feb 20, 2026Steady Pay Credit Issuance DelaysThis incident has been resolved.66h 29mResolved
Feb 12, 2026Monese app performance degradedThe incident has been resolved, and our team is currently working to mitigate and reimburse failed payments.27h 53mResolved
Jan 20, 2026Scheduled maintenance affecting inbound and outbound RON PaymentsThe scheduled maintenance has been completed.1h 0mScheduled
Nov 18, 2025Cash Advance not operationalThis incident has been resolved.4h 37mResolved
Nov 12, 2025Incorrect Fee Displayed and Charged for EUR SEPA TransfersThis incident has been resolved.27h 55mResolved
Nov 8, 2025Scheduled maintenance affecting inbound and outbound UK Faster PaymentsThe scheduled maintenance has been completed.9h 0mScheduled

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How to Read This Monese Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Monese acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Monese outage in this window ran 17d 4h, against a mean recovery of 1d 6h. If you depend on Monese in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.