MongoDB Atlas Outage History

81 incidents recorded over the last 365 days, 73 of them resolved, 1 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live MongoDB Atlas status91.25% uptime history

Every Recorded MongoDB Atlas Incident

MongoDB Atlas incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Aug 19, 2026Issues rotating certificates for projects containing only Atlas Free and Flex clustersThis incident has been resolved.25h 21mResolved
Aug 18, 2026Atlas UI and API Periodic UnavailabilityThis incident has been resolved. Following the incident, we identified an issue that caused some internal Atlas jobs not to start as scheduled, resulting in delays to certain changes. The issue was related to this…1h 6mResolved
Aug 12, 2026MongoDB Atlas: Brief elevated latency during scheduled maintenance.The scheduled maintenance has been completed.3h 0mScheduled
Aug 5, 2026GCP capacity constraints affecting Atlas deploymentsWe believe the symptoms of this have largely subsided, looking at both customer cases and our internal metrics. We will share any more information as we get it, but for now resolving this incident as Atlas is fully…6h 56mResolved
Aug 3, 2026Elevated errors on VoyageAI APIsThe system has returned to normal operation.2h 31mResolved
Jul 29, 2026Delayed cluster configuration affecting free and flex usersThis incident has been resolved.41 minResolved
Jul 29, 2026Atlas Stream Processing errors in Azure West EuropeThis incident has been resolved.4h 35mResolved
Jul 27, 2026VoyageAI elevated errorsThis incident has been resolved.10 minResolved
Jul 23, 2026Cluster connectivity issues in Azure westusAzure has rolled out mitigation for the networking incident affecting the West US region and recovery is complete.4h 6mResolved
Jul 17, 2026MongoDB Atlas and Atlas for Government: New AWS Backup and AWS Data Transfer costs will be unavailable between July 17 and 20This incident has been resolved.92h 53mResolved
Jul 9, 2026Atlas Stream Processing is experiencing issues in Azure - West EuropeThe issue has been resolved.2h 7mResolved
Jul 9, 2026Atlas is experiencing issues with issuing certificates from Lets EncryptLet's Encrypt service has returned to normal.19h 18mResolved
Jul 9, 2026Atlas Data Federation and Online Archive cloud-provider IAM authentication errorThis incident has been resolved.42 minResolved
Jul 2, 2026Impaired Cluster Operations due to Lets Encrypt Service DegradationLet's Encrypt services have returned back to normal. Cluster operations have now returned to normal.26 minResolved
Jul 2, 2026Impaired Cluster Operations due to Lets Encrypt OutageWe've confirmed that Lets Encrypt has returned to normal operations. Cluster operations are now back to normal.1h 32mResolved
Jul 2, 2026AWS cluster backup and restore operations are failingThis incident has been resolved. AWS clusters should no longer encounter errors during backup and restore.23 minResolved
Jun 25, 2026MongoDB Atlas: Atlas UI loading issuesFrom 2026-06-25 06:55 UTC to 2026-06-25 07:10 UTC, some users may have experienced intermittent Atlas UI loading failures. We identified elevated traffic to a number of endpoints that increased latency in the Atlas UI…0 minResolved
Jun 10, 2026MongoDB Atlas: Brief elevated latency or intermittent request issues during scheduled maintenance.The scheduled maintenance has been completed.0 minScheduled
Jun 8, 2026MongoDB Atlas: Brief elevated latency or intermittent request issues during scheduled maintenance.The scheduled maintenance has been completed.3h 0mScheduled
Jun 4, 2026Increased error rate creating and managing Search and Vector Search indexesThis incident has been resolved.2h 6mResolved
Jun 2, 2026Investigating connection issues to ADFA in GCPIssue has been mitigated and connections should be working now to ADF and OA instances in GCP regions.1h 11mResolved
May 28, 2026Metrics may fail to send to DataDog Gov integrationsThe issue has been resolved.1h 12mResolved
May 23, 2026Authentication failures when running search queries for some clustersThis incident has been resolved.6h 17mResolved
May 22, 2026[Atlas for Government] Data plane node logs unavailable for last 6 daysThe data plane node log download has recovered.1h 45mResolved
May 8, 2026Impaired Cluster Operations due to Lets Encrypt OutageThis incident has been resolved.2h 33mResolved
May 8, 2026AWS Availability Zone use1-az4 in US-EAST-1 Region is ImpairedThis incident has been resolved.36h 0mResolved
May 7, 2026AWS Cluster DNS Changes Degraded PerformanceDNS updates for ACME are confirmed healthy. Cluster updates are now proceeding as expected.6h 57mResolved
May 6, 2026Atlas Backup Export Jobs Degraded PerformanceThis incident has been resolved.23h 7mResolved
May 3, 2026Partial outage in Azure West EuropeWe are no longer observing these issues in Azure West Europe. Atlas Clusters in the region should be healthy and fully operational.47h 54mResolved
Apr 27, 2026Increase in Billing for Backup UsageWe have resolved the issue that caused the overage and usages should be reflected correctly by April 28th. If you still see incorrect usages after this date, please reach out to us.3h 33mResolved
Apr 17, 2026MongoDB Atlas BI Connector: Connections and queries failThis incident has been resolved.92h 42mResolved
Apr 2, 2026Cluster operations will be delayed due to DNS maintenance activities in MongoDB Atlas for GovernmentWe will be undergoing scheduled maintenance during this time.1h 0mScheduled
Apr 1, 2026Cluster operations will be delayed due to DNS maintenance activities in MongoDB Atlas for GovernmentThe scheduled maintenance has been completed.1h 0mScheduled
Apr 1, 2026Atlas Charts users unable to loginSome Atlas users may be unable to access Charts and the Visualization page due to repeated login prompts or unauthorized errors when attempting to sign in. Our engineers have identified a recent change as the likely…0 minResolved
Mar 30, 2026Delays in cluster creation and adding new cluster nodes in Azure East US 2 regionWe are no longer seeing capacity issues in Azure East US 2. This issue is now resolved.1h 22mResolved
Mar 25, 2026Intermittent 503 Errors on Atlas Admin API and Automation ToolingWe are no longer seeing intermittent spikes in HTTP 503 errors.39h 50mResolved
Mar 19, 2026Issue querying Azure blob storage containers in Atlas Data FederationThis incident has been resolved.1h 8mResolved
Mar 19, 2026MongoDB Atlas: Clusters page failing to loadThis incident has been resolved.45 minResolved
Mar 19, 2026MongoDB Atlas for Government: SSO login failures for some usersThis incident has been resolved.308h 55mResolved
Mar 11, 2026Issue affecting stream processing within the AWS US-EAST-1 regionAt approximately 10:30 AM CT, we identified an issue affecting stream processing within the AWS US-EAST-1 region. As of now, normal operations have resumed. We have initiated a full investigation to determine the root…0 minResolved
Mar 11, 2026MongoDB Atlas Admin API: Temporary failures for tools using older API versionsUsers may have seen tools and integrations that rely on older MongoDB Atlas Admin API versions (for example, 2023-01-01 and 2023-02-01) start failing with HTTP 410 responses indicating that the requested version was no…-12840 minResolved
Mar 10, 2026Atlas Clusters Snapshot FailuresThis incident has been resolved.3h 11mResolved
Mar 2, 2026MongoDB Atlas: Email notifications may be failingThis incident has been resolved. Email notifications are being sent successfully.38 minResolved
Mar 1, 2026Impaired Cluster Operations – AWS me-central-1 (United Arab Emirates) and AWS me-south-1 (Bahrain)AWS me-central-1 (UAE) and me-south-1 (Bahrain) have suffered damage in these regions. Workloads in me-central-1 (UAE) continue to experience significant impairments. In addition, workloads in me-south-1 (Bahrain) are…—Investigating
Feb 28, 2026MongoDB App Services: Connectivity issuesThis incident has been resolved.31h 11mResolved
Feb 26, 2026DataDog Integration Degraded ExperienceThe issue has been resolved43 minResolved
Feb 19, 2026MongoDB Atlas Data Federation and Online Archive: Schema Table fails to loadThis incident has been resolved.22h 8mResolved
Feb 13, 2026DNS Resolution failures for public IP addresses within 31.89.0.0/24The DNS records have been backfilled and clusters that had these IP addresses should be recovered.1h 46mResolved
Feb 13, 2026MongoDB Atlas: Atlas UI loading slowlyWe have identified and resolved the issue. Atlas UI will load without a delay now.34 minResolved
Feb 12, 2026Elevated errors for cluster creation on AWSThis incident has been resolved.59 minResolved
Feb 7, 2026Partial outage in Azure West USMany nodes have recovered in the impacted region, however there are still some impacted nodes that are recovering. Azure's latest update at 11:05 UTC on 07 February 2026 indicates they are observing signs of partial…2h 35mResolved
Feb 3, 2026Triggers UI and Admin API authentication issuesThis incident has been resolved.26 minResolved
Jan 30, 2026DataDog Integration Degraded ExperienceThe root cause has been identified and the issue is now resolved.140h 6mResolved
Jan 29, 2026Activity Feed is experiencing degraded performanceThis incident has been resolved.1h 25mResolved
Jan 29, 2026Courtesy Notice - Intermediate Certificate Authority (CA) change notification from Let’s Encrypt (LE) and Google Trust Services (GTS)The scheduled maintenance has been completed.72h 0mScheduled
Dec 19, 2025Issue connecting to Atlas Data Federation and Online ArchiveIssue is resolved, and affected components are confirmed to be operational again.2h 43mResolved
Dec 10, 2025Action Needed for Vercel Marketplace Integration UsersThis incident has been resolved.142h 39mResolved
Dec 1, 2025Notification of EOL of TLS 1.0 and TLS 1.1 in MongoDB AtlasThe scheduled maintenance has been completed.1h 0mScheduled
Nov 19, 2025MongoDB Atlas: Activation Code redemptions may failThis incident has been resolved. During this time, users may have also had issues activating self-service support plans. We encourage any affected users to sign up again.59 minResolved
Nov 11, 2025DataDog Integration Degraded ExperienceThe fix was successful and we are no longer seeing degraded performance within our DataDog integration.13h 46mResolved
Nov 5, 2025Partial outage in Azure West EuropeWe are resolving the status post as we expect our system to remediate any lingering issues. Please follow the Azure status post for further updates on the availability zone remediation efforts from their end.5h 57mResolved
Nov 3, 2025Atlas Azure cluster new snapshot creation failure (australiaeast)This incident has been resolved.2h 13mResolved
Oct 29, 2025Azure Network Availability IssuesAtlas is unaffected by the Azure network availability issue.52 minResolved
Oct 29, 2025Delayed Cluster Management OperationsThis incident has been resolved.8 minResolved
Oct 23, 2025MongoDB Atlas and Support Portal: Browser-initiated Federated logins failThis incident has been resolved.1h 42mResolved
Oct 23, 2025MongoDB Atlas: Clusters with nodes in GCP slow to recoverThis incident has been resolved.5h 3mResolved
Oct 20, 2025Delayed Cluster Operations and Degraded Performance following AWS OutageThis incident has been resolved.10h 22mResolved
Oct 8, 2025Elevated Azure Capacity ErrorsThis incident has been resolved.5h 13mResolved
Oct 7, 2025Metrics ingestion delays and delayed cluster operations## Executive Summary **Incident Date/Time**: October 6–7, 2023 **Duration**: Approximately 2 days \(partial impact observed intermittently over this period\) **Impact**: * Delays in metrics ingestion impacting the…6h 20mResolved
Oct 6, 2025Some Atlas Cluster Operations DelayedThis incident has been resolved.3h 45mResolved
Oct 2, 2025Flex to Dedicated upgrades are currently failing and resulting in the Dedicated cluster having no monitoringThis incident has been resolved. Upgrades should complete normally. Any affected clusters should be returned to healthy.3h 32mResolved
Oct 1, 2025Atlas UI Project Overview Page Infinite LoadingThis incident has been resolved.3h 39mResolved
Sep 23, 2025MongoDB AtlasThis incident has been resolved.2h 22mResolved
Sep 19, 2025MongoDB Atlas Stream Processing and Query Shape metrics gapFrom approximately 07:00 to 08:45 UTC on 2025-09-17, metrics for Atlas Stream Processing were not being processed. This affected viewing the metrics in the Atlas UI, querying them via the Admin API, or viewing them in…-3288 minResolved
Sep 10, 2025Delayed cluster modifications in Azure East US 2This incident has been resolved.7h 49mResolved
Sep 4, 2025Elevated Azure Capacity ErrorsThis incident has been resolved.3h 6mResolved
Aug 31, 2025Excessive Project Maintenance Notifications in some Atlas projectsThis incident has been resolved.8h 9mResolved
Aug 29, 2025Atlas for Government Partial OutageThis incident has been resolved.27 minResolved
Aug 28, 2025MongoDB Atlas: Cluster metrics page not visible to Read Only usersThis incident has been resolved.2h 13mResolved
Aug 27, 2025Capacity Constrained Azure regions eastus, eastus2, germanywestcentral and moreThis incident has been resolved.45h 20mResolved
Aug 26, 2025MongoDB Atlas: Atlas Streams Metrics to Datadog delayedWe have been monitoring the incident since 21:43 UTC, and see no evidence that it will recur. At this point, our metrics delay from MongoDB Atlas Streams to Datadog is within tolerances, and so we are treating this…5h 37mResolved

How to Read This MongoDB Atlas Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before MongoDB Atlas acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single MongoDB Atlas outage in this window ran 12d 20h, against a mean recovery of 16h 48m. If you depend on MongoDB Atlas in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.