Monotype Outage History

32 incidents recorded over the last 365 days, 26 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Monotype status99.97% uptime history

Every Recorded Monotype Incident

Monotype incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 23, 2026PHP2Shell Security Update: Current Impact, Mitigation Measures and Remediation StatusThe scheduled maintenance has been completed.192h 0mScheduled
Oct 8, 2026Issues with Enterprise Dashboard.A root-cause analysis for this issue has been performed and is now available at: [https://monotyperca.s3.us-east-1.amazonaws.com/2026/10/08/CCOE-4568\_public\_rca.pdf](https://monotyperca.s3.us-east-1.amazonaws.com/202…1h 1mResolved
Oct 5, 2026Error rate increased on WhatTheFontA root-cause analysis for this issue has been performed and is now available at: [https://monotyperca.s3.us-east-1.amazonaws.com/2026/10/05/CCOE-4526\_Public\_RCA.pdf](https://monotyperca.s3.us-east-1.amazonaws.com/202…1h 0mResolved
Oct 5, 2026Monotype Fonts MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Oct 1, 2026Error rate increased on WhatTheFontA root-cause analysis for this issue has been performed and is now available at: [https://monotyperca.s3.us-east-1.amazonaws.com/2026/10/01/CCOE-4504\_public\_rca.pdf](https://monotyperca.s3.us-east-1.amazonaws.com/202…2h 26mResolved
Sep 22, 2026Error rate increased on EnterpriseA root-cause analysis for this issue has been performed and is now available at: [https://monotyperca.s3.us-east-1.amazonaws.com/2026/09/22/CCOE-4400\_Public\_RCA.pdf](https://monotyperca.s3.us-east-1.amazonaws.com/202…1h 28mResolved
Aug 20, 2026Error rate increased on EnterpriseA root-cause analysis for this issue has been performed and is now available at: [https://monotyperca.s3.us-east-1.amazonaws.com/2026/08/20/RCA\_Enterprise\_2026-08-20.pdf](https://monotyperca.s3.us-east-1.amazonaws.co…34 minResolved
Jul 2, 2026Error rate increased on Extensis Connect LoginA root-cause analysis for this issue has been performed and is now available at: [https://monotyperca.s3.us-east-1.amazonaws.com/2026/07/02/RCA\_Extensis\_Connect\_2026-07-02.pdf](https://monotyperca.s3.us-east-1.amazo…2h 56mResolved
Jun 18, 2026Foundry Platform MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Jun 11, 2026Error rate increased on EnterpriseA root-cause analysis for this issue has been performed and is now available at: [https://monotyperca.s3.us-east-1.amazonaws.com/2026/06/11/RCA\_Enterprise\_Service\_Disruption\_2026-06-11.pdf](https://monotyperca.s3.u…1h 28mResolved
Jun 10, 2026Error rate increased on EnterpriseA root-cause analysis for this issue has been performed and is now available at: [https://monotyperca.s3.us-east-1.amazonaws.com/2026/06/10/RCA\_Monotype\_2026-06-10.pdf](https://monotyperca.s3.us-east-1.amazonaws.com…1h 11mResolved
Jun 1, 2026Monotype Fonts MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
May 26, 2026Error rate increased on EnterpriseA root-cause analysis for this issue has been performed and is now available at: [https://monotyperca.s3.us-east-1.amazonaws.com/2026/05/26/RE-7806\_Public\_RCA\_Enterprise\_Authentication\_Disruption\_2026-05-26.pdf](…1h 0mResolved
May 26, 2026Enterprise Browse Is ImpactedA root-cause analysis for this issue has been performed and is now available at: [https://monotyperca.s3.us-east-1.amazonaws.com/2026/05/26/RE-7805\_Public\_RCA\_Enterprise\_Search\_Impact\_2026-05-26.pdf](https://mono…5h 36mResolved
May 12, 2026Error rate increased on EnterpriseA root-cause analysis for this issue has been performed and is now available at: [https://monotyperca.s3.us-east-1.amazonaws.com/2026/05/12/Enterprise\_Service\_Disruption\_May\_12\_2026\_Public\_RCA.pdf](https://monot…29 minResolved
Apr 28, 2026Error rate increased on EnterpriseA root-cause analysis for this issue has been performed and is now available at: [https://monotyperca.s3.us-east-1.amazonaws.com/2026/04/28/Enterprise\_Service\_Disruption\_RCA\_April\_28\_2026.pdf](https://monotyperca…27 minResolved
Apr 21, 2026Error rate increased on EnterpriseA root-cause analysis for this issue has been performed and is now available at: [https://monotyperca.s3.us-east-1.amazonaws.com/2026/04/21/Enterprise\_service\_disruption\_RCA\_21\_Apr\_2026.pdf](https://monotyperca.s…1h 17mResolved
Apr 13, 2026Error rate increased on EnterpriseA root-cause analysis for this issue has been performed and is now available at: [https://monotyperca.s3.us-east-1.amazonaws.com/2026/04/13/Enterprise\_dashboard\_access\_disruption\_\+RCA\_13thApr26.pdf](https://monot…1h 39mResolved
Mar 27, 2026Incident on Foundry PlatformA root-cause analysis for this issue has been performed and is now available at: [https://monotyperca.s3.us-east-1.amazonaws.com/2026/03/27/MFP\+Service\+Disruption\_RCA\_27\_march\_2026.pdf](https://monotyperca.s3.us-…46 minResolved
Mar 2, 2026Foundry Platform MaintenanceThe scheduled maintenance has been completed.30 minScheduled
Feb 23, 2026Error rate increased on Enterprise and Extensis Connect LoginA root-cause analysis for this issue has been performed and is now available at: [https://monotyperca.s3.us-east-1.amazonaws.com/2026/02/23/Public\+RCA\+-\+Authentication\+issues\+accross\+Monotype\+Fonts%2C\+Extensis\…17h 57mResolved
Feb 22, 2026Error rate increased on Enterprise LoginA root-cause analysis for this issue has been performed and is now available at: [https://monotyperca.s3.us-east-1.amazonaws.com/2026/02/22/Public\_RCA\_Authentication\_issue\_on\_Enterprise\_Login\_2026-02-22.pdf](htt…2h 0mResolved
Feb 2, 2026Error rate increased on Enterprise.A root-cause analysis for this issue has been performed and is now available at: [https://monotyperca.s3.us-east-1.amazonaws.com/2026/02/03/Public\+RCA\+-\+Multiple\+Monotype\+Fonts\+Services\+Disrupted\+on\+3rd\+Feb\+…34 minResolved
Dec 19, 2025Error rate increased on Enterprise.The issue has been fully resolved, and all services are now functioning normally. We sincerely apologize for the disruption and appreciate your patience throughout the process.2h 14mResolved
Dec 18, 2025Error rate increased on Enterprise.The issue has been fully resolved, and all enterprise services are now functioning normally. We sincerely apologize for the disruption and appreciate your patience throughout the process.13 minResolved
Dec 15, 2025Mylibrary is currently encountering issues.A root-cause analysis for this issue has been performed and is now available at: [https://monotyperca.s3.us-east-1.amazonaws.com/2025/12/15/Public\+RCA\+-\+Intermittent\+MyLibrary\+Access\+issues\+on\+MTF\+on\+15th\+De…1h 7mResolved
Dec 10, 2025Extensis Connect is currently encountering issues.This incident has been resolved.1h 5mResolved
Dec 10, 2025High Errors on Webfonts services on Monotype FontsThe issue has been fully resolved, and all services are now functioning normally. We sincerely apologize for the disruption and appreciate your patience throughout the process.28 minResolved
Dec 9, 2025Enterprise is down.The issue has been fully resolved, and all services are functioning normally. We apologize for any inconvenience this may have caused and appreciate your patience and understanding.3h 36mResolved
Dec 8, 2025Error rate increased for web font hosting.The issue affecting web font hosting has been resolved. All services are now operating normally. We apologize for the disruption and appreciate your patience while we worked to fix the problem.59 minResolved
Dec 8, 2025Monotype Fonts, Foundry Platform and Partner Platform MaintainanceThe scheduled maintenance has been completed.3h 0mScheduled
Dec 5, 2025Monotype Fonts and Foundry Platform services ImpactedA root-cause analysis for this issue has been performed and is now available at: [https://monotyperca.s3.us-east-1.amazonaws.com/2025/12/05/Public\+RCA\+-\+Intermittent\+issues\+on\+Monotype\+Fonts\+and\+Foundry\+Platfo…42 minResolved

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How to Read This Monotype Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Monotype acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Monotype outage in this window ran 8d, against a mean recovery of 7h 56m. If you depend on Monotype in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.