MuleSoft Outage History

24 incidents recorded over the last 365 days, 24 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live MuleSoft status100.00% uptime history

Every Recorded MuleSoft Incident

MuleSoft incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 7, 2026UpdateWe’ve completed the remaining planned maintenance changes, including the final deployment covering five services. These features are now working as expected. We apologize for how this incident affected you and your…4h 12mResolved
Sep 29, 2026UpdateOn September 25, 2026, at 17:33 UTC, a subset of MuleSoft CloudHub 2.0 Private Space customers lost visibility into application logs, traces, and monitoring metrics. Application traffic kept processing without…-195 minResolved
Sep 28, 2026UpdateWe've completed the rollback for all impacted regions, and logins are now successful. Customers are no longer experiencing single sign-on (SSO) login failures when logging in to Anypoint Platform via SSO. SSO logins…1h 10mResolved
Sep 9, 2026Disruption StartedIncident Resolved-27 minResolved
Sep 2, 2026UpdateWe’ve deployed the fix to production instances across all impacted regions. As of 00:34 UTC, September 3, testing and monitoring confirms performance dashboards are displaying correctly. Validation checks are now…5h 0mResolved
Sep 2, 2026UpdateAll remaining impacted private spaces for private CloudHub 2.0 spaces in the US-EAST-1 region have now been successfully mitigated. Customers are now able to deploy, update, restart, or scale their applications as…3h 14mResolved
Sep 1, 2026UpdateAll remaining impacted private spaces for private CloudHub 2.0 spaces in the US-EAST-1 region have now been successfully mitigated. Customers are now able to deploy, update, restart, or scale their applications as…22h 43mResolved
Aug 25, 2026UpdateWe’ve resolved a service disruption affecting Anypoint MQ in the EU region. During the period of impact, customers may have been unable to authenticate, retrieve data from Anypoint MQ, or initiate new jobs, with…-64 minResolved
Aug 25, 2026UpdateThe issue impacting Project View when publishing agent network assets, which also affected Anypoint Code Builder, has been resolved. We completed validation of a rollback and confirmed the fix across all impacted…27 minResolved
Aug 19, 2026UpdateWe’ve resolved the issue affecting sandbox patching and pipeline deployments in MuleSoft Private Spaces. We completed remediation across the affected environments and confirmed that all impacted Private Spaces have…7h 53mResolved
Aug 16, 2026UpdateOur third-party infrastructure provider has completed restoration of the remaining affected infrastructure. Direct Connect connectivity in the EU region is now fully restored. We apologize for how this incident affected…48h 16mResolved
Aug 14, 2026UpdateThe Salesforce Technology team has observed that instance stability and performance are now at expected levels and declared the incident resolved. We will thoroughly investigate the incident, establishing the technical…2h 13mResolved
Jul 27, 2026UpdateIncident Resolved1h 27mResolved
Jul 17, 2026UpdateThe issue impacting MuleSoft services in the US has been resolved. Our teams deployed an updated version of the affected component and confirmed normal service operation as of 20:30 UTC on July 17. We completed…1h 51mResolved
Jul 15, 2026UpdateWe implemented and validated a fix across impacted services, and confirmed that normal functionality is restored. We apologize for how this incident affected you and your business. We will thoroughly investigate the…7h 37mResolved
Jul 15, 2026UpdateWe applied configuration changes at the network layer and validated that services have been restored for impacted regions. We apologize for how this incident affected you and your business. We will undertake a full…13h 7mResolved
Jul 15, 2026UpdateUpon further investigation, we've determined that the start time of impact is different than initially understood. We've revised the start time of the Trust post to more accurately reflect the time customers may have…3h 41mResolved
Jul 13, 2026UpdateA fix was implemented to restore Runtime Manager functionality, and the issue was resolved as of 19:13 UTC. Runtime Manager has remained stable during continued monitoring, with customers able to access their…14 minResolved
Jul 9, 2026UpdateWe’ve rolled back the change and validated that services have been restored for customers as of 01:35 UTC, July 9. This is the final update for this issue. We apologize for any inconvenience this issue has caused our…18 minResolved
Jun 23, 2026UpdateAs of 04:01 UTC, June 23, 2026, we resolved an issue impacting Anypoint Runtime Manager for CloudHub 2.0 customers. Customers can now successfully update runtime versions and manage app-level firewall rules within a…1h 22mResolved
Jun 13, 2026UpdateAt 12:29 UTC on June 13, 2026, we resolved the feature degradation that had been impacting Object Store v2 across multiple regions. Beginning at 06:14 UTC on June 12, 2026, customers using special characters in their…36 minResolved
Jun 12, 2026UpdateAs of 21:15 UTC, the issue impacting Anypoint Management Center US has been resolved. We apologize for how you and your business may have been affected by this. We will perform a full investigation of the incident…4h 27mResolved
Jun 5, 2026UpdateSome customers in the EU region may have experienced an issue accessing Anypoint Monitoring dashboards. Affected customers may have encountered errors when attempting to view metric panels or API lists within the…-339 minResolved
Jun 5, 2026UpdateWe have confirmed that all the errors were old, and no new errors have occurred after the fix was deployed. The services are restored to normal operating levels for all customers.12h 0mResolved

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How to Read This MuleSoft Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before MuleSoft acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single MuleSoft outage in this window ran 2d, against a mean recovery of 7h 5m. If you depend on MuleSoft in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.