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Is Mux Down?

MediaLive status, outages, and incident history

No. Mux is up right now.

Every monitored Mux system is operational as of October 13, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked just nowLive · 60s while moving

Know the moment Mux breaks

Mux is healthy right now. We keep checking (every 60 seconds once it starts moving) and email you the moment that changes.

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How we know: the official Mux status page, PulsAPI's own check (every 60 seconds while one is moving, every 5 to 20 minutes while it is stable), and outage reports from engineers. How PulsAPI monitoring works

Mux Component Status

The main Mux systems on this page. All 8 are operational right now.

8operational
Mux Dashboard
Operational
Mux Data - Data Collection
Operational
Mux Data - Engagement Counts API
Operational

5 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Mux Docs, Mux Player - Embeds, Mux Robots, Mux Video - Live, Mux Video - VOD.

See all of them free

Component statuses may change independently during partial outages.

Recent Mux Outages & Incidents

Incident history from the official Mux status page, including resolution updates.

Elevated API LatencyResolved Oct 9, 2026 · 1h 0mResolved

This incident has been resolved. --- [2026-10-09T23:21:43.541Z] (monitoring) The issue has been identified and it was related to our cloud provider hosting our API. API latency has returned to normal levels, and we’re continuing to monitor stability. We apologize for the disruption. --- [2026-10-09T23:04:54.247Z] (investigating) We are continuing to investigate this issue. --- [2026-10-09T23:04:48.146Z] (investigating) From 22:10 to 22:50 UTC we experience elevated latency for video routes, we are currently investigating the root cause.

Mux Video Infrastructure MaintenanceScheduled for Oct 6, 2026 · 3h 0mScheduled

Scheduled maintenance is currently in progress. We will provide updates as necessary. --- [2026-10-06T04:00:08.307Z] (scheduled) Maintenance will begin as scheduled in 60 minutes. --- [2026-10-02T18:23:50.094Z] (scheduled) We will be performing maintenance on one of our underlying databases that supports Mux Video from 05:00 UTC on Tuesday, October 6th until about 08:00 UTC on Tuesday, October 6th. During this time, webhook events may experience delays in delivery to configured endpoints. All ingest and streaming services are expected to remain functional and we do not expect any disruption to any other Mux Video services.

Elevated errors on Direct UploadsResolved Oct 5, 2026 · 3h 3mResolved

This incident has been resolved. --- [2026-10-05T20:32:29.302Z] (monitoring) We are continuing to monitor for any further issues. --- [2026-10-05T20:31:08.021Z] (monitoring) A fix has been implemented and we are monitoring the results. --- [2026-10-05T20:37:40.893Z] (investigating) We are investigating elevated error rates affecting Direct Uploads, thumbnails, gifs, subtitles, storyboards. Some customers may have experienced failures when creating or uploading to direct upload URLs

Mux Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Mux incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history91 days observed
Jul 15100.00% average · 6 days with incidentsOct 13

Going further back: Mux uptime by month and every recorded Mux outage.

Live Mux Outage Reports

Problems reported by engineers using Mux. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Mux problems reported yet.

Something wrong with Mux on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Mux

Is Mux down? Mux reports live availability for 8 components at status.mux.com, among them Mux Dashboard, Mux Docs and Mux Video - VOD. Track Mux outages, degradations and past incidents here, with uptime history and alerts across your media stack.

Over the past 30 days, PulsAPI has measured Mux uptime at 99.99%. Response times, incident history, and SLA tracking for Mux are available on the PulsAPI dashboard.

Mux Status FAQ

Is Mux down right now?

The verdict at the top of this page comes from the latest poll of the official Mux status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead.

What should I do if Mux is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Mux recovers.

How do I check Mux uptime history?

PulsAPI tracks Mux uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 99.99%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Mux changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Mux outages?

PulsAPI reads the official Mux status page. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email within seconds of detection.

Does PulsAPI track individual Mux components?

Yes. PulsAPI monitors 8 individual Mux components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Mux goes down?

Yes. Create a free account and subscribe to Mux: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Mux to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Mux problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Mux?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Mux plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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2463+ vendors in one dashboard, and an email the moment any of them changes state. Three free, and no monitor limit at all from $29/mo, unlike the alternatives, which keep charging by the monitor.

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