Narvar Outage History
7 incidents recorded over the last 365 days, 3 of them resolved, 1 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Narvar Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Nov 4, 2026 | Delays with UPS label generation | — | Investigating |
| Nov 1, 2026 | Narvar Scheduled Maintenance - Return portal - Saturday, October 31, 6:30PM - 7:30PM PSTScheduled Maintenance | 1h 0m | Scheduled |
| Oct 25, 2026 | Narvar Scheduled Maintenance - October 24, 6PM PST - 7PM PSTScheduled Maintenance | 1h 0m | Scheduled |
| Oct 11, 2026 | Narvar Scheduled Maintenance - Saturday, Oct 10, 8:30-9:30 PM PSTScheduled Maintenance | 1h 0m | Scheduled |
| Sep 21, 2026 | Issues with Microsoft SSO in Narvar Hub | 30 min | Resolved |
| Sep 2, 2026 | Initial Notice – Under Investigation: Returns & Exchange app permission failures | 6h 15m | Resolved |
| Aug 24, 2026 | Issue with FedEx return labels | 3h 54m | Resolved |
Hear about the next one while it is open
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How to Read This Narvar Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Narvar acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Narvar outage in this window ran 6h 15m, against a mean recovery of 2h 17m. If you depend on Narvar in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.