Navan Outage History
37 incidents recorded over the last 365 days, 37 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Navan Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Oct 23, 2026 | Inventory provider degradation**The inventory provider issue has been fully resolved.** All flight and hotel search and booking functionality has been restored. Thank you for your patience during this incident. If you continue to experience any… | 3h 45m | Resolved |
| Oct 20, 2026 | Hilton contract errors**The hotel inventory issue has been fully resolved.** All hotel search and booking functionality has been restored. Thank you for your patience during this incident. If you continue to experience any issues, please… | 2h 6m | Resolved |
| Oct 20, 2026 | Navan customer support degradedThe issue has been fully resolved | 2h 4m | Resolved |
| Oct 14, 2026 | Hotels inventory degraded**The hotel inventory issue has been fully resolved.** All hotel search and booking functionality has been restored. Thank you for your patience during this incident. If you continue to experience any issues, please… | 23h 13m | Resolved |
| Oct 5, 2026 | Travel logs unavailable**The admin functionality issue has been fully resolved.** All admin functionality has been restored. Thank you for your patience during this incident. If you continue to experience any issues, please contact our… | 2h 5m | Resolved |
| Oct 2, 2026 | Hotels Inventory Degraded**The hotel inventory issue has been fully resolved.** All hotel search and booking functionality has been restored. Thank you for your patience during this incident. If you continue to experience any issues, please… | 2h 55m | Resolved |
| Sep 30, 2026 | MakeMyTrip inventory outage**The hotel inventory issue has been fully resolved.** All hotel search and booking functionality has been restored. Thank you for your patience during this incident. If you continue to experience any issues, please… | 3h 19m | Resolved |
| Sep 21, 2026 | Outage to EU Carrier**The train inventory issue has been fully resolved.** All train search and booking functionality has been restored. Thank you for your patience during this incident. If you continue to experience any issues, please… | 54 min | Resolved |
| Sep 17, 2026 | Train bookings in the US**The train inventory issue has been fully resolved.** All train search and booking functionality has been restored. Thank you for your patience during this incident. If you continue to experience any issues, please… | 3h 5m | Resolved |
| Aug 18, 2026 | Hotels inventory degraded**The hotel inventory issue has been fully resolved.** All hotel search and booking functionality has been restored. Thank you for your patience during this incident. If you continue to experience any issues, please… | 2h 26m | Resolved |
| Aug 10, 2026 | Hotel search performance degraded**The hotel inventory issue has been fully resolved.** All hotel search and booking functionality has been restored. Thank you for your patience during this incident. If you continue to experience any issues, please… | 3h 33m | Resolved |
| Aug 10, 2026 | Hotel degraded performance**The hotel inventory issue has been fully resolved.** All hotel search and booking functionality has been restored. Thank you for your patience during this incident. If you continue to experience any issues, please… | 3h 36m | Resolved |
| Aug 1, 2026 | MakeMyTrip hotel inventory degraded**The hotel inventory issue has been fully resolved.** All hotel search and booking functionality has been restored. Thank you for your patience during this incident. If you continue to experience any issues, please… | 55 min | Resolved |
| Jul 31, 2026 | Hotel inventory degraded**The hotel inventory issue has been fully resolved.** All hotel search and booking functionality has been restored. Thank you for your patience during this incident. If you continue to experience any issues, please… | 5h 32m | Resolved |
| Jul 27, 2026 | Intermittent degraded site performancePerformance issues have been resolved | 83h 39m | Resolved |
| Jul 24, 2026 | Connectivity issueIncident has been resolved. | 8 min | Resolved |
| Jul 21, 2026 | Site performance impactedWe have deployed fixes to address the performance issue and the site performance has been stable since. If you still encounter site degradation issues, please reach out to our support team. | 6h 40m | Resolved |
| Jul 20, 2026 | Site performance degradedThe site has fully recovered. If you encounter a problem, please reach out to our support. | 3h 16m | Resolved |
| Jul 13, 2026 | Hotel inventory impacted**The hotel inventory issue has been fully resolved.** All hotel search and booking functionality has been restored. Thank you for your patience during this incident. If you continue to experience any issues, please… | 43 min | Resolved |
| Jul 8, 2026 | General Service DegradationWe have resolved the capacity issue and we are at or above normal capacity for this time of day. | 19 min | Resolved |
| Jul 6, 2026 | Ryanair**The flight inventory issue has been fully resolved.** All flight search and booking functionality has been restored. Thank you for your patience during this incident. If you continue to experience any issues, please… | 222h 54m | Resolved |
| Jun 29, 2026 | High Booking Error Rate Hotels**The hotel inventory issue has been fully resolved.** All hotel search and booking functionality has been restored. Thank you for your patience during this incident. If you continue to experience any issues, please… | 33 min | Resolved |
| Jun 22, 2026 | Hotel Inventory Availability**The hotel inventory issue has been fully resolved.** All hotel search and booking functionality has been restored. Thank you for your patience during this incident. If you continue to experience any issues, please… | 41h 16m | Resolved |
| Jun 15, 2026 | Flight inventory impacted**The flight inventory issue has been fully resolved.** All flight search and booking functionality has been restored. Thank you for your patience during this incident. If you continue to experience any issues, please… | 16h 48m | Resolved |
| Jun 10, 2026 | Navan Payment Degradation**The payment processing issue has been fully resolved.** All payment and transaction functionality has been restored. Thank you for your patience during this incident. If you continue to experience any issues, please… | 14h 13m | Resolved |
| Jun 8, 2026 | Intermittent ErrorsThe issue has been fully resolved. | 40h 57m | Resolved |
| Jun 3, 2026 | Site DowntimeA change was reverted. | 10 min | Resolved |
| May 15, 2026 | Single Provider High Error RateFlight inventory availability issue has been resolved. | 545h 21m | Resolved |
| May 8, 2026 | AWS East Outage Affecting Inbound Calls/Chats**The customer support system issue has been fully resolved.** All chat and voice support channels have been restored and are operating normally. Thank you for your patience during this incident. If you continue to… | 1h 56m | Resolved |
| May 5, 2026 | Degraded Flights Inventory**The flight inventory issue has been fully resolved.** All flight search and booking functionality has been restored. Thank you for your patience during this incident. If you continue to experience any issues, please… | 52h 14m | Resolved |
| Apr 22, 2026 | Flight inventory impacted**The flight inventory issue has been fully resolved.** All flight search and booking functionality has been restored. Thank you for your patience during this incident. If you continue to experience any issues, please… | 48 min | Resolved |
| Apr 9, 2026 | Flights inventory impacted**The flight inventory issue has been fully resolved.** All flight search and booking functionality has been restored. Thank you for your patience during this incident. If you continue to experience any issues, please… | 6h 7m | Resolved |
| Apr 3, 2026 | Hotel Booking Issues**The hotel inventory issue has been fully resolved.** All hotel search and booking functionality has been restored. Thank you for your patience during this incident. If you continue to experience any issues, please… | 14 min | Resolved |
| Apr 3, 2026 | Hotel Booking Issues**The hotel inventory issue has been fully resolved.** All hotel search and booking functionality has been restored. Thank you for your patience during this incident. If you continue to experience any issues, please… | 25 min | Resolved |
| Mar 11, 2026 | iOS trip timeline not displayingIssue has been resolved. Please reach out to support if you encounter it | 675h 1m | Resolved |
| Mar 4, 2026 | Hotel Booking Error Rates**The hotel inventory issue has been fully resolved.** All hotel search and booking functionality has been restored. Thank you for your patience during this incident. If you continue to experience any issues, please… | 41 min | Resolved |
| Mar 3, 2026 | Europe cluster degradedWe have discovered the source of degradation, and the site has been performant since 07:40am. | 2h 12m | Resolved |
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How to Read This Navan Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Navan acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Navan outage in this window ran 28d 3h, against a mean recovery of 2d. If you depend on Navan in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.