Neon Outage History

34 incidents recorded over the last 365 days, 23 of them resolved, 10 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Neon status99.78% uptime history

Every Recorded Neon Incident

Neon incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Aug 17, 2026Neon Branch Reset and Restore Failures — AWS us-east-2August 17, 2026 10:38PM UTCResolved - Between 20:00 UTC and 21:15 UTC on August 17, 2026, a subset of customers using Neon databases in AWS us-east-2 may have experienced delays or failures when performing branch reset…—Investigating
Aug 10, 2026Issue with starting computes in us-east-1August 10, 2026 2:53PM UTCInvestigating - Starting at approximately 14:30 UTC August 10, 2026, a subset of customers in us-east-1 region may experienced an unavailability and blocked compute suspension. Startup of new…—Investigating
Jul 31, 2026es-2102196July 31, 2026 10:40AM UTCIdentified - Starting at 14:47 UTC on July 30, 2026, customers might experience an error during account creation. The issue only impacts new account registrations.Customers may observe:New…—Investigating
Jul 15, 2026Stuck Operations in EU-Central-1July 15, 2026 11:18PM UTCResolved - Between 21:59 UTC and 22:33 UTC July 15 2026, customers in EU-Central-1 may have encountered failures waking up databases due to certain compute and suspend operations being…—Investigating
Jul 11, 2026ES-2053073July 11, 2026 9:51AM UTCInvestigating - Starting at 4:50 UTC on July 11, 2026 , customers might experience elevated API latency on compute operations.Customers may observe:Databases failing to startProject operations…—Investigating
Jul 8, 2026Issue with project or branch operations, api latency in ap-southeast-1July 8, 2026 8:02AM UTCInvestigating - Starting at approximately 7:22 UTC July 08, 2026, customers in ap-southeast-1 region may experience delays with creating branches or projects, and with starting computes for…—Investigating
Jul 1, 2026Issue with project or branch operations in ap-southeast-1 and sa-east-1July 1, 2026 12:42PM UTCInvestigating - Starting at approximately at 12:05 UTC July 01, 2026, customers in ap-southeast-1 and sa-east-1 regions may experience failures with creating branches or projects, and with…—Investigating
Jun 17, 2026ES-2001863June 17, 2026 9:01PM UTCMonitoring - Between 19:28 UTC and 20:35 UTC June 17, 2026, customers in the Germany West Central (Azure)  region may have experienced failures while creating or deleting branches, or…—Investigating
Jun 1, 2026Issue with project or branch operations in eu-central-1June 1, 2026 11:24AM UTCInvestigating - Starting at approximately at 10:30 UTC June 01, 2026, customers in eu-central-1 region may experience failures while creating or deleting branches, or projects, connections to new…—Investigating
Jun 1, 2026Issue with project or branch operations is us-east-1June 1, 2026 10:54AM UTCInvestigating - We are actively investigating an issue with a Neon service.Next UpdateWe will provide another update within 1 hour, or sooner if there is a material change in service status.June…—Investigating
May 25, 2026Issues with project operations in sa-east-1May 25, 2026 12:51PM UTCInvestigating - Starting at approximately 12:30 UTC May 25, 2026, customers may experience failures or delays in compute operations or database connectivity.We are actively investigating the…2026h 25mResolved
May 13, 2026Scheduled maintenance of our internal databases.May 13, 2026 11:54AM UTCScheduled - A maintenance event is scheduled for the given time period. We apologize for any inconvenience this may have caused.Scheduled Start Time: Wednesday, May 13, 2026, 12:30 UTCEstimated…2138h 35mResolved
May 12, 2026Emergency Scheduled maintenance of our internal databases.May 12, 2026 8:30PM UTCScheduled - An emergency maintenance event is scheduled during the time period below. We apologize for any inconvenience this may cause.Scheduled Start Time: Tuesday, May 12, 2026, 21:00…1991h 1mResolved
May 12, 2026Scheduled maintenance of our internal databases.May 12, 2026 2:13PM UTCScheduled - A maintenance event is scheduled at below given time period. We apologize for any inconvenience this may have caused.Scheduled Start Time: Tuesday, May 12, 2026 14:30 UTCEstimated…1997h 31mResolved
May 9, 2026ES-1908002May 9, 2026 8:32PM UTCInvestigating - We are actively investigating an issue with a Neon service.Next UpdateWe will provide another update within 1 hour, or sooner if there is a material change in service status.May 9…2063h 28mResolved
May 8, 2026Database connectivity issues with projects in US-East-1 Cell 6May 8, 2026 1:24AM UTCInvestigating - Starting at approximately 00:20 May 8, 2026, customers may experience connectivity issues with databases in US-East-1 Cell 6We are actively investigating the issue. Further updates…2106h 37mResolved
May 7, 2026ES-1900190May 7, 2026 10:55PM UTCMonitoring - Starting at 20:03 UTC on May 7, 2026, a subset of customers using Neon databases in AWS us-east-1 may have experienced issues with compute endpoints not scaling down to zero after…2109h 5mResolved
Apr 30, 2026Issue with project or branch operations is us-west-2April 30, 2026 12:34PM UTCInvestigating - Starting at approximately 12:07 UTC April 30, 2026, customers may experience failures while creating or deleting branches, or projects. Existing database connectivity remains…2287h 27mResolved
Apr 22, 2026ES-1872733April 22, 2026 5:59PM UTCIdentified - Some endpoints in Azure germanywestcentral are temporarily unavailable due to failure to start new instances after scaling to zero.The Engineering team has identified a likely cause…2474h 1mResolved
Apr 15, 2026Internal databases maintenanceApril 15, 2026 11:06AM UTCScheduled - A maintenance event is scheduled at below given time period. We apologize for any inconvenience this may have caused.Scheduled Start Time: Wednesday, April 15, 2026 11:15…2648h 46mResolved
Apr 10, 2026Database MaintenanceApril 10, 2026 8:15PM UTCScheduled - **Status**: Scheduled**Scheduled Start Time**: 20:45 UTC April 10 2026**Estimated Completion Time**: 21:45 UTC April 10 2026**Duration of the maintenance window**: Approximately 1…2759h 16mResolved
Apr 10, 2026Database connectivity in EU West 2April 10, 2026 9:35AM UTCMonitoring - Between 08:00 UTC and 09:24 UTC April 10, 2026, customers may have experienced failures or delays in database connectivity.The issue has been mitigated. We will continue to monitor…2770h 25mResolved
Apr 9, 2026Internal databases maintenanceScheduled Maintenance1h 0mScheduled
Apr 8, 2026ES-1837380April 8, 2026 7:56PM UTCIdentified - Some performance degradation may be observed in SA-East-1 (Sao Paolo).The cause has been identified, and Engineering is working on mitigation.April 8, 2026 8:28PM UTCResolved - Some…2808h 4mResolved
Mar 31, 2026Elevated API errors on project creation in westus3March 31, 2026 2:57PM UTCResolved - Impact SummaryBetween 13:33 UTC and 14:30 UTC on March 31, 2026, customers may have experienced that some CreateProject requests in the azure westus3 region returned errors. Impact…3005h 3mResolved
Mar 11, 2026Issue creating new monitoring integrations on Neon ConsoleMarch 11, 2026 9:59AM UTCInvestigating - Starting at approximately 15:52 UTC March 10, 2026, customers may experience failures when creating new Datadog and OTel collector integrations. Existing integrations are…3488h 54mResolved
Mar 6, 2026Issues with compute operations in us-east-1-cell-4March 6, 2026 4:25PM UTCInvestigating - Starting at approximately 16:05 UTC March 06, 2026, customers may experience failures or delays in compute operations or database connectivity.We are actively investigating the…3603h 13mResolved
Mar 6, 2026Internal databases maintenanceMarch 6, 2026 3:45PM UTCScheduled - A maintenance event is scheduled at below given time period. We apologize for any inconvenience this may have caused.Scheduled Start Time: Friday, March 06, 2026 15:45 UTCEstimated…3603h 26mResolved
Mar 3, 2026ES-1760167March 3, 2026 12:52AM UTCMonitoring - Between 00:05 UTC and 00:40 UTC March 3 2026, Some databases in us-east-2 experienced increased cold-start times.The issue is now mitigated. We will continue to monitor the…3690h 7mResolved
Feb 11, 2026Connection latency in EU Central 1February 11, 2026 1:53PM UTCInvestigating - Starting at approximately 13:00 UTC February 11, 2026, customers may experience failures or delays in database connectivity.We are actively investigating the issue. Further…4153h 8mResolved
Jan 7, 2026High connection latency in US-East-1 Cell-1January 7, 2026 3:17PM UTCInvestigating - Starting at approximately 13:55 UTC January 07, 2026, customers may experience failures or delays in database connectivity.We are actively investigating the issue. Further…4995h 29mResolved
Dec 4, 2025Issues with logging in to the Neon consoleDecember 4, 2025 3:20PM UTCInvestigating - Starting at approximately 14:33 UTC December 04, 2025, customers may experience difficulty logging in to the Neon console. Database access and operations remain unaffected.We…5811h 13mResolved
Nov 18, 2025console.neon.tech is unavailableNovember 18, 2025 12:01PM UTCInvestigating - Investigating: (12:01) We are aware of the issue and are investigating the scope, root cause, and potential mitigations.Identified: (12:12) Customers are currently unable to…6194h 11mResolved
Oct 30, 2025Neon API and http requests connection issuesOctober 30, 2025 9:59AM UTCInvestigating - Investigating: (09:59) We are aware of the issue and are investigating the scope, root cause, and potential mitigations.Identified: (10:43) We have identified the underlying…6655h 59mResolved

How to Read This Neon Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Neon acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Neon outage in this window ran 277d 7h, against a mean recovery of 130d 20h. If you depend on Neon in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.