NetApp Cloud Services Outage History
25 incidents recorded over the last 365 days, 25 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded NetApp Cloud Services Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Oct 12, 2026 | Data Infrastructure Insights Workload Security - Forensics ingestion - Degraded performance - (US 1)This incident has been resolved. | 3h 30m | Resolved |
| Sep 30, 2026 | Data Infrastructure Insights Workload Security - Forensics ingestion - Major outage - (US 3)This incident has been resolved. | 1h 56m | Resolved |
| Sep 10, 2026 | Data Infrastructure Insights Workload Security - Forensics ingestion - Degraded performance - (US 1)This incident has been resolved. | 2h 34m | Resolved |
| Sep 10, 2026 | Data Infrastructure Insights Observability - Metrics ingestion - Major outage - (US 1,EU 1,APAC 1)Error rates have largely subsided and services continue to function normally. We are considering this issue to be resolved. We are continuing to investigate the root cause. | 4h 11m | Resolved |
| Aug 24, 2026 | Data Infrastructure Insights Observability - Metrics queries - Degraded performance - (US 1)This incident has been resolved. | 2h 28m | Resolved |
| Aug 11, 2026 | Data Infrastructure Insights Workload Security - Logs ingestion - Major outage - (US 3)This incident has been resolved. | 4h 48m | Resolved |
| Aug 6, 2026 | Data Infrastructure Insights Workload Security - Forensics ingestion - Degraded performance - (US 1)Issue has been resolved. | 1h 6m | Resolved |
| Jul 21, 2026 | Data Infrastructure Insights Web UI - Major outage - (US 3)This incident has been resolved. | 19 min | Resolved |
| Jul 15, 2026 | Data Infrastructure Insights Workload Security - Logs ingestion - Partial outage - (US 3)This incident has been resolved. | 41 min | Resolved |
| Jun 26, 2026 | Data Infrastructure Insights Web UI - Major outage - (US 1,US 3,EU 1,APAC 1)Auth0 service has recovered. All DII tenants are accessible. | 18 min | Resolved |
| Apr 22, 2026 | Data Infrastructure Insights Web UI - Monitors - Degraded performance - (US 1,EU 1)A fix has been deployed | 4h 43m | Resolved |
| Apr 8, 2026 | Data Infrastructure Insights Workload Security - Logs ingestion - Partial outage - (US 1)This incident has been resolved. | 13 min | Resolved |
| Mar 30, 2026 | Data Infrastructure Insights Observability - Logs ingestion - Degraded performance - (US 1)This incident has been resolved. | 40 min | Resolved |
| Mar 26, 2026 | Data Infrastructure Insights Observability - Monitors - Degraded performance - (EU 1)This incident has been resolved. | 3h 37m | Resolved |
| Mar 6, 2026 | Data Infrastructure Insights Workload Security - Forensics ingestion - Degraded performance - (APAC 1)Data Migration Completed | 124h 12m | Resolved |
| Mar 3, 2026 | Data Infrastructure Insights Workload Security - Forensics ingestion - Degraded performance - (APAC 1)No issues observed. | 22h 38m | Resolved |
| Mar 1, 2026 | Data Infrastructure Insights Workload Security - Logs ingestion - Partial outage - (US 1)Issue is identified & resolved. | 38 min | Resolved |
| Feb 25, 2026 | Data Infrastructure Insights Observability - Partial outage - (EU 1)Issue identified and resolved. | 29 min | Resolved |
| Jan 23, 2026 | Data Infrastructure Insights Workload Security - Metrics ingestion - Partial outage - (US 3)This incident has been resolved. | 35 min | Resolved |
| Dec 15, 2025 | Data Infrastructure Insights Observability - Metrics ingestion - Partial outage - (EU 1)This incident has been resolved. | 53 min | Resolved |
| Nov 27, 2025 | Data Infrastructure Insights Workload Security UI - Metrics queries - Major outage - (US 1,EU 1,US 3)Issue has been resolved. | 36 min | Resolved |
| Nov 22, 2025 | Data Infrastructure Insights Workload Security - Forensics ingestion - Partial outage - (APAC 1)Issue has been resolved. | 2h 2m | Resolved |
| Nov 21, 2025 | Data Infrastructure Insights Observability - Metrics ingestion - Operational - (US 1)The incident is resolved. | 7h 55m | Resolved |
| Nov 14, 2025 | Data Infrastructure Insights Observability - Monitors - Degraded performance - (EU 1)This incident has been resolved. | 1h 8m | Resolved |
| Nov 12, 2025 | Data Infrastructure Insights Workload Security - Forensics ingestion - Partial outage - (EU 1)The incident has resolved. | 20 min | Resolved |
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How to Read This NetApp Cloud Services Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before NetApp Cloud Services acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single NetApp Cloud Services outage in this window ran 5d 4h, against a mean recovery of 7h 42m. If you depend on NetApp Cloud Services in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.