Nosto Outage History
2 incidents recorded over the last 365 days, 2 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Nosto Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Jun 3, 2026 | Shopify issues impacting NostoShopify has resolved the issue | 4h 29m | Resolved |
| Feb 18, 2026 | We are investigating issues causing degraded functionality## **Post-incident summary** During the incident, Nosto Core Personalisation \(including on-site product recommendations and email widgets\) was intermittently slow or unavailable. A sudden traffic spike, largely… | 1h 27m | Resolved |
Hear about the next one while it is open
Everything above is a record written after the fact. We can email you when the next Nosto incident opens instead, at the point where knowing still changes what you do.
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How to Read This Nosto Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Nosto acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Nosto outage in this window ran 4h 29m, against a mean recovery of 2h 58m. If you depend on Nosto in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.