Nuki Outage History

34 incidents recorded over the last 365 days, 15 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Nuki status100.00% uptime history

Every Recorded Nuki Incident

Nuki incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 5, 2026Scheduled Maintenance of our Website and Online ShopWe will be performing scheduled maintenance of our services during this period. There may be potential performance degradation or temporary unavailability of the mentioned components. We apologise for any inconvenience…3h 0mScheduled
Oct 15, 2026Partial outage affecting Nuki Web and APIThis incident has been resolved.21 minResolved
Oct 15, 2026Partial outage affecting Nuki Web and APIThis incident has been resolved.46 minResolved
Aug 25, 2026Partial outage affecting Nuki Web and APIThis incident has been resolved.40h 25mResolved
Aug 25, 2026Partial outage affecting Nuki Web and APIThis incident has been resolved.39 minResolved
Aug 20, 2026Partial outage affecting Remote AccessThis incident has been resolved.2h 58mResolved
Aug 18, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.3h 0mScheduled
Aug 10, 2026Partial outage affecting Firmware UpdatesThe issue has been resolved and firmware updates are possible once again. We apologise for the inconvenience.23h 5mResolved
Aug 10, 2026Partial outage affecting Remote AccessThis incident has been resolved.56 minResolved
Jul 21, 2026Degraded Performance of Nuki Web and APIThis incident has been resolved.23 minResolved
Jul 16, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jul 14, 2026Partial outage affecting all servicesWe experienced periodic service interruptions across our entire infrastructure, affecting our website and product usage. This was due to urgent maintenance that was performed by our hosting provider. We apologise for…0 minResolved
Jun 30, 2026Major Outage affecting our Website, Shop and Pro ShopThe incident has been resolved. We are in ongoing discussions with our infrastructure provider regarding the cause of this issue. We apologise for the inconvenience caused.29 minResolved
Jun 11, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
May 26, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
May 21, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
May 7, 2026Partial outage affecting Firmware DownloadsThis incident has been resolved.37 minResolved
May 6, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
May 4, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.3h 0mScheduled
Apr 16, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.3h 0mScheduled
Apr 8, 2026Partial outage affecting Remote AccessThis incident has been resolved.24h 44mResolved
Apr 7, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Mar 18, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Feb 24, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.3h 0mScheduled
Jan 8, 2026Incident affecting Matter setupThe incident has been resolved. We apologise for the inconvenience caused by this issue.18h 41mResolved
Jan 7, 2026Outage affecting Firmware UpdatesThis incident has been resolved.6h 13mResolved
Jan 7, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.1h 50mScheduled
Jan 7, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Dec 16, 2025Scheduled MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Dec 1, 2025Scheduled MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Nov 24, 2025Scheduled MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Nov 18, 2025Outage affecting Nuki Website, Shop and Web ApplicationThe incident appears to be resolved according to our internal metrics and reports from the relevant third-parties. We'll keep monitoring the situation nevertheless.3h 0mResolved
Nov 17, 2025Scheduled MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Nov 10, 2025Scheduled MaintenanceThe scheduled maintenance has been completed.3h 0mScheduled

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Everything above is a record written after the fact. We can email you when the next Nuki incident opens instead, at the point where knowing still changes what you do.

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How to Read This Nuki Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Nuki acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Nuki outage in this window ran 1d 16h, against a mean recovery of 4h 55m. If you depend on Nuki in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.