Nutshell Outage History
8 incidents recorded over the last 365 days, 7 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Nutshell Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Oct 21, 2026 | PHP2Shell ResponseThis incident has been resolved. | 3h 11m | Resolved |
| Oct 20, 2026 | Status page migrationWe have reverted the status page host migration at this time. | 6h 39m | Resolved |
| Sep 28, 2026 | Database IssueThis incident has been resolved. | 7h 14m | Resolved |
| Aug 13, 2026 | Email Systems UpgradeThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jul 8, 2026 | Database UpgradeThis incident has been resolved. | 11 min | Resolved |
| Jun 4, 2026 | Slowdown & delays for some customersWe have addressed the database issue which caused some slowdowns for our customers. We are continuing to expand our infrastructure fleet for a more reliable and speedy Nutshell experience! | 30 min | Resolved |
| Apr 10, 2026 | Database upgradeOur upgrade completed successfully, with no customer impact. | 4h 52m | Resolved |
| Mar 9, 2026 | Reports of Nutshell not loading for several customersThis incident has been resolved. | 14 min | Resolved |
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How to Read This Nutshell Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Nutshell acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Nutshell outage in this window ran 7h 14m, against a mean recovery of 3h 6m. If you depend on Nutshell in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.