Okta Outage History
56 incidents recorded over the last 365 days, 56 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Okta Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Aug 14, 2026 | [I-11220] Uptick in email deferralsAt 8/14/2026 7:35 AM PT, the Core Identity team became aware of an issue with email deliverability affecting customers in commercial cells. During this time, users may be experiencing intermittent issues receiving email… | 172h 5m | Resolved |
| Jul 24, 2026 | [I-11070] Service Disruption - Timeouts and Login FailuresAt 3:55 AM PT on July 24th, 2026, the Okta Engineering team became aware of a a third-party incident occurred and affecting customers on OK7/OK14/OK12/OP3 cells of the environment. During this time customers on the… | 187h 58m | Resolved |
| Jul 23, 2026 | [I-11054] Extended Maintenance WindowThe Workflows migration has extended beyond our anticipated completion and will now be completed at 4:00 PM UTC. We apologize for any inconvenience and will provide further updates as more information becomes available. | 165h 19m | Resolved |
| Jul 13, 2026 | [I-10996] Login and Access Disruptions on OP2On July 13, 2026, at 1:15 PM PT, we detected a service interruption that impacted all users in cell OP2. Users may have encountered connection errors or 5xx error messages. Our team is actively investigating this issue… | 173h 42m | Resolved |
| Jul 13, 2026 | Quarterly StatusRO DR TestThis is just a test performed quarterly to ensure the tooling works. | 524h 3m | Resolved |
| Jul 7, 2026 | [I-10950] Workflow front door errorsAt 7/7/2026 12:40 PM PT, the Workflows Automation and Extensibility team became aware of an issue with our service affecting customers in US Cell 14. During this time, users may be experiencing intermittent issues… | 478h 45m | Resolved |
| Jun 26, 2026 | [I-10874] Issues Connecting to Custom DomainsThe OK11 core services for customers that use custom domains have been restored. We will continue to monitor the situation and provide an RCA within 7 business days. | 262h 23m | Resolved |
| Jun 22, 2026 | [I-10858] Elevated 500 or 502 ErrorsAt 6/22/2026 2:22 PM PT, the team became aware of an issue with our Core Platform service affecting customers in EU Cell 1. During this time, users may experience intermittent failures and high latency when logging in… | 401h 19m | Resolved |
| Jun 2, 2026 | [I-10692] Issues with delauth authentication resulting in error 500At 6/2/2026 2:45 AM PT, Okta teams became aware of an issue with authentication to our service affecting customers in EMEA Cell 9. During this time, users may be experiencing intermittent issues within our system… | 193h 34m | Resolved |
| Apr 30, 2026 | [I-10516] Users are unable to log in to Preview EnvironmentOn April 30, 2026, at 1:07 PM PT, we identified a service disruption when logging on to the OP1 Preview environment. Following the completion of our initial infrastructure rollback, we have confirmed that the underlying… | 171h 27m | Resolved |
| Apr 22, 2026 | [I-10482] Issue with 3rd party connectivityOn April 22, 2026, at 9:08 AM PT, we confirmed a third-party incident occurred with the Device Trust SAML authentication flow resulting in some users being redirected to an incorrect service provider between… | 327h 6m | Resolved |
| Apr 13, 2026 | [I-10448] Access Requests are not processing currentlyAt 4/13/2026 12:30 PM PT, Engineering became aware of an issue with job processing to our service affecting customers submitting Access Requests. Our team is actively investigating this issue and working on a fix to… | 196h 46m | Resolved |
| Mar 16, 2026 | Third Party Issue impacted support.okta.comOkta Engineering team became aware of the third-party issue that impacted access to support.okta.com and status.okta.com, and confirmed that the third-party provider has resolved the issue and services are restored. A… | 206h 50m | Resolved |
| Mar 16, 2026 | [I-10318] Third Party Issue impacted support.okta.comOkta Engineering team became aware of the third-party issue that impacted access to support.okta.com and status.okta.com, and confirmed that the third-party provider has resolved the issue and services are restored. A… | 734h 55m | Resolved |
| Mar 13, 2026 | Okta Admin Console Issue Viewing UsersAt 10:30 AM PT on 3/13/2026, the Okta Engineering team became aware of an impact to the Okta Admin Console. affecting customers on OK1 and EU1 cells. During this time, customers may not be able to view all the users… | 169h 55m | Resolved |
| Mar 13, 2026 | [I-10300] Okta Admin Console Issue Viewing UsersAt 10:30 AM PT on 3/13/2026, the Okta Engineering team became aware of an impact to the Okta Admin Console. affecting customers on OK1 and EU1 cells. During this time, customers may not be able to view all the users… | 796h 56m | Resolved |
| Feb 4, 2026 | Customer may notice Okta LDAPi issues in Okta Cell OK9.At 04/02/2026 02:41 PT, the team became aware of an issue with to our service affecting customers in EMEA Cell 9. During this time, users may be experiencing intermittent issues within our system. Our team is… | 176h 4m | Resolved |
| Feb 4, 2026 | [I-10096] Customer may notice Okta LDAPi issues in Okta Cell OK9.At 04/02/2026 02:41 PT, the team became aware of an issue with to our service affecting customers in EMEA Cell 9. During this time, users may be experiencing intermittent issues within our system. Our team is… | 176h 4m | Resolved |
| Jan 28, 2026 | Intermittent Latency and Connection Issues in OK9Okta is aware of the intermittent latency and connection issues affecting OK9 at approximately 07:30 AM PT due to a service disruption in one of the third-party providers. The provider reports early signs of recovery… | 339h 11m | Resolved |
| Jan 28, 2026 | [I-10062] Intermittent Latency and Connection Issues in OK9Okta is aware of the intermittent latency and connection issues affecting OK9 at approximately 07:30 AM PT due to a service disruption in one of the third-party providers. The provider reports early signs of recovery… | 1856h 7m | Resolved |
| Jan 22, 2026 | Email Delivery IssuesThe third-party provider has confirmed that a fix has been successfully deployed. A root cause analysis (RCA) will be posted here within ten business days. We sincerely apologize for the impact this had on you and your… | 195h 40m | Resolved |
| Jan 22, 2026 | [I-10028] Email Delivery IssuesThe third-party provider has confirmed that a fix has been successfully deployed. A root cause analysis (RCA) will be posted here within ten business days. We sincerely apologize for the impact this had on you and your… | 195h 40m | Resolved |
| Jan 19, 2026 | Service Disruption in Google Workspace ImportsAt 1/20/2026 7:14 AM PT, Okta teams are aware of issues currently affecting Google Workspace imports. Admins may see "Unexpected Error" or "Missing Required Field" notifications within their dashboard. Our teams are… | 168h 24m | Resolved |
| Jan 19, 2026 | [I-10002] Service Disruption in Google Workspace ImportsAt 1/20/2026 7:14 AM PT, Okta teams are aware of issues currently affecting Google Workspace imports. Admins may see "Unexpected Error" or "Missing Required Field" notifications within their dashboard. Our teams are… | 168h 24m | Resolved |
| Dec 26, 2025 | OK6 Okta Dashboard AccessAround 3:30 AM PT on December 26, 2025, the Engineering team became aware of an issue affecting customers on Ok6 cells. We temporarily put the cell in read-only mode. During this time, customers on OK6 were still able… | 185h 22m | Resolved |
| Dec 26, 2025 | [I-9905] OK6 Okta Dashboard AccessAround 3:30 AM PT on December 26, 2025, the Engineering team became aware of an issue affecting customers on Ok6 cells. We temporarily put the cell in read-only mode. During this time, customers on OK6 were still able… | 185h 22m | Resolved |
| Dec 14, 2025 | Custom Domain Email Delivery IssuesAt 12/14/2025 3:00 AM PT, the Okta Engineering team became aware of an intermittent issue with email being sent through Custom Email Domains. This is affecting customers in US Cell 1, US Cell 2, US Cell 3, US Cell 4… | 219h 50m | Resolved |
| Dec 14, 2025 | [I-9868] Custom Domain Email Delivery IssuesAt 12/14/2025 3:00 AM PT, the Okta Engineering team became aware of an intermittent issue with email being sent through Custom Email Domains. This is affecting customers in US Cell 1, US Cell 2, US Cell 3, US Cell 4… | 219h 50m | Resolved |
| Dec 10, 2025 | Users in some orgs are unable to reach Custom URL domainOkta Engineering became aware of an increase in connections on custom domain routers affecting customers in Cell OK9. Our team is actively investigating this issue to determine the root cause and mitigate the… | 186h 47m | Resolved |
| Dec 10, 2025 | [I-9840] Users in some orgs are unable to reach Custom URL domainOkta Engineering became aware of an increase in connections on custom domain routers affecting customers in Cell OK9. Our team is actively investigating this issue to determine the root cause and mitigate the… | 186h 47m | Resolved |
| Dec 4, 2025 | LDAP interface connectivity issuesAt 12/4/2025 12:31 AM PT, the team became aware of an issue with our LDAPi service affecting customers in US Cell 1, US Cell 2, US Cell 3, US Cell 4, US Cell 6, APJ Cell 1, EMEA Cell 9, US Cell 11, US Cell 12, US Cell… | 200h 1m | Resolved |
| Dec 4, 2025 | [I-9812] LDAP interface connectivity issuesAt 12/4/2025 12:31 AM PT, the team became aware of an issue with our LDAPi service affecting customers in US Cell 1, US Cell 2, US Cell 3, US Cell 4, US Cell 6, APJ Cell 1, EMEA Cell 9, US Cell 11, US Cell 12, US Cell… | 200h 1m | Resolved |
| Dec 3, 2025 | Issues with Custom Domain in Cell OK7At 12/3/2025 5:15 AM PT, the team became aware of an issue with connectivity to our Core Platform service affecting customers in US Cell 7. During this time, users may be experiencing intermittent issues within our… | 1303h 11m | Resolved |
| Dec 3, 2025 | [I-9810] Issues with Custom Domain in Cell OK7At 12/3/2025 5:15 AM PT, the team became aware of an issue with connectivity to our Core Platform service affecting customers in US Cell 7. During this time, users may be experiencing intermittent issues within our… | 1303h 11m | Resolved |
| Dec 3, 2025 | Issues with Custom Domain in Cell OK7At 12/3/2025 12:35 AM PT, the Okta engineering team has taken service protection actions, and the service is now stable. Additional root cause information will be available within five business days. | 169h 33m | Resolved |
| Dec 3, 2025 | [I-9808] Issues with Custom Domain in Cell OK7At 12/3/2025 12:35 AM PT, the Okta engineering team has taken service protection actions, and the service is now stable. Additional root cause information will be available within five business days. | 169h 33m | Resolved |
| Nov 17, 2025 | Service Disruption on OK14We detected a service interruption that impacted all users for approximately 10 minutes at 10:34 AM PT. Users may have encountered intermittent delays, connection errors, or 503/504 error messages. The issue is no… | 173h 47m | Resolved |
| Nov 17, 2025 | [I-9754] Service Disruption on OK14We detected a service interruption that impacted all users for approximately 10 minutes at 10:34 AM PT. Users may have encountered intermittent delays, connection errors, or 503/504 error messages. The issue is no… | 173h 47m | Resolved |
| Nov 12, 2025 | SMS Delivery IssuesOur Engineering team became aware of delivery delays in SMS MFA affecting US customers across all cells. Okta continues to monitor the current situation with our third-party provider. We recommend using alternative… | 1800h 45m | Resolved |
| Nov 12, 2025 | [I-9723] SMS Delivery IssuesOur Engineering team became aware of delivery delays in SMS MFA affecting US customers across all cells. Okta continues to monitor the current situation with our third-party provider. We recommend using alternative… | 1800h 45m | Resolved |
| Oct 29, 2025 | Service Degradation on Multiple ServicesWe are aware that some services may be degraded as our third-party vendors are currently experiencing issues. We are actively investigating the scope of the impact and coordinating closely with our providers on a… | 168h 15m | Resolved |
| Oct 29, 2025 | [I-9665] Service Degradation on Multiple ServicesWe are aware that some services may be degraded as our third-party vendors are currently experiencing issues. We are actively investigating the scope of the impact and coordinating closely with our providers on a… | 168h 15m | Resolved |
| Oct 20, 2025 | Service issues affecting multiple servicesAt 20/10/2025 00:15 PT, We're currently experiencing technical difficulties for workflows that are related to an issue with an upstream provider. We're working with the vendor and will provide updates in the next 30… | 850h 18m | Resolved |
| Oct 20, 2025 | [I-9623] Service issues affecting multiple servicesAt 20/10/2025 00:15 PT, We're currently experiencing technical difficulties for workflows that are related to an issue with an upstream provider. We're working with the vendor and will provide updates in the next 30… | 850h 18m | Resolved |
| Oct 15, 2025 | Intermittent Okta Verify login issuesWe are investigating issues with our authentication service that are causing intermittent login problems with OktaVerify. Our initial findings suggest a conflict related to a recently installed third-party patch. Our… | 958h 39m | Resolved |
| Oct 15, 2025 | [I-9587] Intermittent Okta Verify login issuesWe are investigating issues with our authentication service that are causing intermittent login problems with OktaVerify. Our initial findings suggest a conflict related to a recently installed third-party patch. Our… | 958h 39m | Resolved |
| Oct 9, 2025 | Service Disruption on OK14We detected a service interruption that impacted all users for approximately 10 minutes starting at 4:14 PM PDT. Users may have encountered intermittent delays, connection errors, or 503/504 error messages. The issue is… | 190h 35m | Resolved |
| Oct 9, 2025 | [I-9573] Service Disruption on OK14We detected a service interruption that impacted all users for approximately 10 minutes starting at 4:14 PM PDT. Users may have encountered intermittent delays, connection errors, or 503/504 error messages. The issue is… | 190h 35m | Resolved |
| Sep 24, 2025 | Latency Issue Affecting Google ImportsOn September 24, 2025, customers may have experienced increased latency and repeated retries when running Google imports, which led us to recommend pausing all imports via an admin banner. We have confirmed that the… | 872h 54m | Resolved |
| Sep 24, 2025 | [I-9571] Latency Issue Affecting Google ImportsOn September 24, 2025, customers may have experienced increased latency and repeated retries when running Google imports, which led us to recommend pausing all imports via an admin banner. We have confirmed that the… | 872h 54m | Resolved |
| Sep 22, 2025 | Intermittent Failures Affecting Google Sheets WorkflowsSince September 22, 2025, the Okta Workflows Google Sheets connector has been intermittently returning 'Invalid Input' errors and/or exhibiting unexpected behavior on the New Row event and the Create Row, Read Row, and… | 842h 37m | Resolved |
| Sep 22, 2025 | [I-9557] Intermittent Failures Affecting Google Sheets WorkflowsSince September 22, 2025, the Okta Workflows Google Sheets connector has been intermittently returning 'Invalid Input' errors and/or exhibiting unexpected behavior on the New Row event and the Create Row, Read Row, and… | 842h 37m | Resolved |
| Sep 22, 2025 | Intermittent import issue with Google Groups Query APIWe have identified an issue with the Google Groups Query API, which is returning inconsistent or incomplete group data. This transient API issue can result in unintended group deletion of those groups in Okta. As a… | 728h 31m | Resolved |
| Sep 22, 2025 | [I-9563] Intermittent import issue with Google Groups Query APIWe have identified an issue with the Google Groups Query API, which is returning inconsistent or incomplete group data. This transient API issue can result in unintended group deletion of those groups in Okta. As a… | 728h 31m | Resolved |
| Sep 22, 2025 | [I-9545] Google Sheets Workflows connector not workingAt 9/22/2025 5:30 AM PT, the Workflows Automation and Extensibility team became aware of an issue with connectivity to our Workflows service affecting customers in US Cell 1, US Cell 2, US Cell 3, US Cell 4, US Cell 6… | 370h 58m | Resolved |
| Sep 22, 2025 | Google Sheets Workflows connector not workingAt 9/22/2025 5:30 AM PT, the Workflows Automation and Extensibility team became aware of an issue with connectivity to our Workflows service affecting customers in US Cell 1, US Cell 2, US Cell 3, US Cell 4, US Cell 6… | 370h 58m | Resolved |
How to Read This Okta Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Okta acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Okta outage in this window ran 77d 8h, against a mean recovery of 20d. If you depend on Okta in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.