Olo Outage History

50 incidents recorded over the last 365 days, 47 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Olo status100.00% uptime history

Every Recorded Olo Incident

Olo incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 2, 2026Statuspage MigrationScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Nov 1, 2026Payment Processor Issues: GivexGift card balance checks and payments through our Givex integration are operating normally. This incident has been resolved.18h 20mResolved
Oct 31, 2026Payment Processor Issues: GivexGift card balance checks and payments through our Givex integration are operating normally. This incident has been resolved.18h 36mResolved
Oct 17, 2026Payment Gateway Issues: FreedomPayThis incident has been resolved.49 minResolved
Oct 10, 2026Scheduled Orders are Firing LateThis incident has been resolved.1h 13mResolved
Sep 27, 2026Payment Processor Issues: StripeThis incident has been resolved.20 minResolved
Sep 27, 2026Dispatch Service Disruption: DoorDashThis incident has been resolved.2h 48mResolved
Sep 16, 2026Payment Gateway Issues: FreedomPay And ApplePayThis incident has been resolved.16h 25mResolved
Sep 16, 2026Payment Processor Issues: PaymentechThis incident has been resolved.33 minResolved
Sep 10, 2026Spendgo Loyalty Platform MaintenanceThe scheduled maintenance has been completed.1h 30mScheduled
Sep 1, 2026Menu image partner disruptionThis incident has been resolved.1h 16mResolved
Aug 26, 2026Some reporting data is delayedOur data pipelines have completed processing and both reports and dashboards are up to date. This incident has been resolved.4h 23mResolved
Aug 22, 2026Some reporting data is delayedThe Issue with our data pipelines has been resolved, both Dashboard and reporting data is up to date.6h 52mResolved
Jul 14, 2026Some reporting data is delayedThe Issue with our data pipelines has been resolved, both Dashboard and reporting data is up to date.1h 48mResolved
Jul 13, 2026Menu Eighty Sixing Processing DelaysMenu Eighty Sixing processes are functioning normally, this incident has been resolved.2h 0mResolved
Jul 11, 2026Menu Eighty Sixing Processing DelaysEighty Sixing events are now processing through our systems as expected, this incident has been resolved.2h 36mResolved
Jul 4, 2026Ordering DisruptionThis incident has been resolved.2h 42mResolved
Jun 29, 2026Elevated API ErrorsThis incident has been resolved.1h 12mResolved
Jun 28, 2026DoorDash Service DisruptionThis incident has been resolved.2h 33mResolved
Jun 21, 2026Point of Sale Partner Issues: NCR CloudThis incident has been resolved.2h 39mResolved
Jun 16, 2026DoorDash Service DisruptionThis incident has been resolved.2h 13mResolved
Jun 10, 2026Payment Gateway Issues: FreedomPayThis incident has been resolved.5 minResolved
Jun 9, 2026Serve Platform ImprovementsThe scheduled maintenance has been completed.1h 0mScheduled
Jun 7, 2026Dispatch Service Disruption: PostmatesThis incident has been resolved.34 minResolved
Jun 3, 2026Intermittent Serve App issues on both iOS and Android devices.This incident has been resolved.10h 19mResolved
May 30, 2026Dispatch Service Disruption: DoordashThis incident has been resolved.1h 2mResolved
May 13, 2026Some reporting data is delayedThis incident has been resolved.2h 24mResolved
May 12, 2026Payment Processor Issues: PaytronixThis incident has been resolved.3h 27mResolved
May 12, 2026Switchboard: Increased Errors Generating SMS LinksThis incident has been resolved.6h 42mResolved
May 8, 2026Ordering DisruptionThis incident has been resolved.5h 39mResolved
Apr 27, 2026Payment Processor Issues: PaymentechThis incident has been resolved.1h 6mResolved
Apr 21, 2026Payment Processor Issues: NCRThis incident has been resolved.1h 35mResolved
Apr 9, 2026Partial Ordering DisruptionThis incident has been resolved.16 minResolved
Mar 20, 2026Payment and LoyaltyProcessor Issues: PaytronixThis incident has been resolved.19 minResolved
Mar 19, 2026Partial Platform DisruptionThis incident has been resolved. No ordering impact was observed during this time.39 minResolved
Mar 19, 2026Eighty Sixing Processing DelaysThis incident has been resolved.22 minResolved
Mar 11, 2026Payment Gateway Issues: FreedomPayThis incident has been resolved.25 minResolved
Mar 5, 2026Payment Processor Issues: Olo Pay (Stripe)This incident has been resolved.25 minResolved
Mar 3, 2026Ordering DisruptionThis incident has been resolved.18 minResolved
Feb 20, 2026Uber Eats DisruptionThis incident has been resolved.43 minResolved
Feb 19, 2026Point of Sale Partner Issues: Qu POSThis incident has been resolved.8h 0mResolved
Jan 20, 2026Partial Dashboard (my.olo.com) DisruptionThis incident has been resolved.57 minResolved
Jan 15, 2026House Accounts/Tax Exempt Accounts Not Loading in SwitchboardThis incident has been resolved.1h 49mResolved
Jan 9, 2026Payment Gateway Issues: FreedomPayThis incident has been resolved.3h 57mResolved
Dec 11, 2025Payment Processor Issues: Fiserv Rapid ConnectThis incident has been resolved.51 minResolved
Dec 5, 2025Cloudflare disruption impacting multiple critical servicesThis incident has been resolved.13 minResolved
Nov 18, 2025Uber Eats DisruptionThis incident has been resolved.57 minResolved
Nov 13, 2025Disruption to Olo Borderless Account Login/Sign-upThis incident has been resolved.9 minResolved
Nov 10, 2025Payment Processor Issues: HeartlandThis incident has been resolved.1h 32mResolved
Nov 6, 2025Payment Processor Issues: FreedomPayThis incident has been resolved.38 minResolved

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How to Read This Olo Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Olo acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Olo outage in this window ran 18h 36m, against a mean recovery of 2h 58m. If you depend on Olo in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.