OneKey Outage History
2 incidents recorded over the last 365 days, 2 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded OneKey Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Dec 5, 2025 | Cloudflare issue impacting onekey.so web servicesUpdate – Resolved Cloudflare’s incident has been resolved, and we’ve observed stable operation of onekey.so and related web APIs for an extended period. All affected services are now operating normally, and this… | 21h 25m | Resolved |
| Nov 21, 2025 | ADA transfers temporarily unavailable due to Cardano provider issuesUpdate – Resolved ADA services have been stable for over an hour after our Cardano infrastructure provider recovered. ADA balances, UTXOs, and transfers are now operating normally. This incident is now marked as… | 2h 21m | Resolved |
Hear about the next one while it is open
Everything above is a record written after the fact. We can email you when the next OneKey incident opens instead, at the point where knowing still changes what you do.
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How to Read This OneKey Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before OneKey acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single OneKey outage in this window ran 21h 25m, against a mean recovery of 11h 53m. If you depend on OneKey in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.