Is Onventis Down?

Inbound and outbound email from Onventis have nearly resumed normal operations with M365 service availability mostly stabilized at this time. --- [2026-11-13T14:04:18.611+01:00] (monitoring) We are seing signs of improvement with incoming email gradually being receiced and processed and delivery of email to customers using M365. We continue to monitor recovery and will share an update if there are significant news from Microsoft. --- [2026-11-13T10:03:40.476+01:00] (monitoring) We are continuing to monitor for any further issues. --- [2026-11-13T09:55:51.201+01:00] (monitoring) Microsoft is currently experiencing an outage affecting Microsoft 365 services. As a result, emails sent to Onventis are currently delayed, as are emails to recipients whose email is hosted on Microsoft 365. The Onventis platform itself remains available. Outgoing email: System notifications from the Onventis platform, such as approval requests and order emails, are being sent as usual. If the recipient’s email is hosted on Microsoft 365, delivery may be delayed until Microsoft has restored service. Please expect delays while the backlog is processed. Incoming email: Emails sent to Onventis may be delayed. Most mail servers retry delivery automatically, so in most cases no action is needed. If you received a non-delivery report (bounce), please resend your email once the outage has been resolved. If your organization also uses Microsoft 365, your own outgoing email may be affected as well. Support requests: Our Service Portal cannot currently receive tickets by email. Please submit support requests directly in the portal at service.onventis.com, which is available as usual. Microsoft is tracking this incident under ID MO1550821. Microsoft 365 administrators can follow it in the Microsoft 365 admin center under Service health. We will update this page as the situation develops.

The issue has been resolved according to Microsoft and we see no further messages to recipients using Microsoft Exchange Online being deferred at this time. --- [2026-09-04T17:29:59.770+02:00] (identified) The Microsoft Exchange Online incident (EX1467029) remains unresolved. Microsoft has not yet published a root cause or an estimated time to resolution. Emails from our applications continue to be delivered with delay, and messages remain queued for delivery. We will publish a further update on Monday morning. --- [2026-09-04T15:09:50.806+02:00] (identified) We are continuing to work on a fix for this issue. --- [2026-09-04T15:03:50.211+02:00] (identified) The cause has been identified as an ongoing incident in Microsoft Exchange Online, which is delaying sending and receiving of email to and from external domains. This also affects emails sent from Onventis. Microsoft tracks the issue as EX1467029; further information is available in the Microsoft 365 Admin Center. Queued emails are expected to be delivered once Exchange Online is fully available again. Processing within the application itself remains unaffected. Please continue to avoid re-triggering notifications manually. We are monitoring Microsoft's progress and will update here. --- [2026-09-04T14:39:30.017+02:00] (investigating) Emails from our applications are currently being delivered with significant delay, and a growing number are queued. This affects notifications to buyers and suppliers, including order confirmations, approval requests and supplier invitations. Processing within the application itself is unaffected. Our team is working on a resolution. Next update by 15:30 CEST.