OpenGov Outage History

127 incidents recorded over the last 365 days, 74 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live OpenGov status100.00% uptime history

Every Recorded OpenGov Incident

OpenGov incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 21, 2026Utility Billing Scheduled Release MaintenanceWe will be performing scheduled maintenance to support an upcoming Utility Billing release on Friday, November 20, 2026, from 11:30 PM to 12:30 AM PST. During this maintenance window, users may experience brief…1h 0mScheduled
Nov 21, 2026Financials Scheduled Release MaintenanceWe will be performing scheduled maintenance to support an upcoming Financials release on Friday, November 20, 2026, from 9:30 PM to 11:30 PM PST. During this maintenance window, users may experience brief…2h 0mScheduled
Nov 6, 2026Enterprise Asset Management | Scheduled Release MaintenanceWe will be performing scheduled maintenance to support an upcoming Enterprise Asset Management release that will start rolling out on Friday, November 6, 2026, at 6:00:00 PM Pacific Daylight Time. The downtime is…3h 30mScheduled
Nov 6, 2026Tax & Revenue Scheduled Release MaintenanceWe will be performing scheduled maintenance to support an upcoming Tax & Revenue release on Thursday, November 5, 2026, from 8:00 PM to 10:00 PM PST. During this maintenance window, users may experience brief…2h 0mScheduled
Nov 4, 2026Tax & Revenue Scheduled Release MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 31, 2026Community Feedback | Scheduled Release MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Oct 30, 2026Tax & Revenue Scheduled Release MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Oct 27, 2026Permitting & Licensing: Some users unable to access employee site or public portalThis incident has been resolved.7h 10mResolved
Oct 26, 2026TLS 1.2 Sign-in ErrorsThis has been resolved, and users are able to sign in normally. The errors involved a third-party service OpenGov uses for sign-in, and we are working with that provider to help prevent a recurrence.47h 49mResolved
Oct 23, 2026Control Panel UnavailableThis incident has been resolved.56 minResolved
Oct 23, 2026Tax & Revenue | Scheduled Release MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Oct 20, 2026Procurement & Contract Management l Certificate of Insurance Autofill Not Extracting Coverage DetailsThis incident has been resolved73h 51mResolved
Oct 17, 2026Enterprise Asset Management | Scheduled Release MaintenanceThe scheduled maintenance has been completed.3h 30mScheduled
Oct 16, 2026Tax & Revenue Scheduled Release MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Oct 12, 2026Financials | Credit and debit card payments failing in Financials payment processing pageOur Dev team has confirmed that the outage affecting our service has been resolved. The issue was caused by an outage at our partner, Payroc, which was traced to a faulty system update on their end. That update has…2h 47mResolved
Oct 8, 2026OpenGov l Unable To Log InStarting at 8:30am PST, there was an issue where some customers received an error when trying to access OpenGov. Our team has resolved it, and service is working normally again. Thank you.0 minResolved
Oct 8, 2026Control Panel UnavailableThe Control Panel issue has been resolved and all functionality is restored. Thank you for your patience.5 minResolved
Oct 5, 2026Procurement & Contract Management l Vendors unable to view Purchase Orders from email notification linkThis has been resolved77h 33mResolved
Oct 2, 2026Procurement & Contract Management l Unable to upload files under Pending Documents on Contract in the vendor portalOur team has identified the issue and implemented a fix. This has been resolved.2h 43mResolved
Oct 2, 2026Budgeting & Performance - Notification emails contain a incorrect Subject Line.This incident has been resolved.2h 33mResolved
Oct 2, 2026Tax & Revenue Scheduled Release MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Oct 2, 2026Enterprise Asset Management: User layers overwritten when switching to New UI during user impersonationThis incident has been resolved.634h 12mResolved
Oct 1, 2026Procurement & Contract Management l Users are unable to add recipients to the "Who to Notify" list when setting up contract notifications.This has been resolved.22h 32mResolved
Sep 26, 2026Enterprise Asset Management | Scheduled Release MaintenanceThe scheduled maintenance has been completed.3h 30mScheduled
Sep 25, 2026Tax & Revenue Scheduled Release MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Sep 24, 2026Procurement & Contract Management l New user profiles created in Admin Settings are not appearing in ProcurementThis incident has been resolved.15h 27mResolved
Sep 24, 2026Tax & Revenue Scheduled Release MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Sep 23, 2026Permitting & Licensing: Email Notifications are not being SentEmail service has been restored. All emails that were on hold during this period have been delivered to their recipients.13 minResolved
Sep 23, 2026Tax & Revenue Scheduled Release MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Sep 18, 2026Tax & Revenue Scheduled Release MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Sep 16, 2026Help Center and Technical Support OutageThe OpenGov Help Center and our technical support contact channels are fully restored. The third-party service provider has confirmed the underlying issue is resolved, and service has been stable through an extended…7h 31mResolved
Sep 16, 2026Tax & Revenue Scheduled Release MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Sep 16, 2026Enterprise Asset ManagementThe scheduled maintenance has been completed.25h 0mScheduled
Sep 14, 2026Financials System MaintenanceThe scheduled maintenance has been completed.5h 0mScheduled
Sep 12, 2026Enterprise Asset Management | MaintenanceThe scheduled maintenance has been completed.3h 30mScheduled
Sep 11, 2026Reports - Classic Report's menu is loading a blank page.This incident has been resolved.31 minResolved
Sep 11, 2026Tax & Revenue System Updates/MaintenanceThe scheduled maintenance has been completed.2h 30mScheduled
Sep 10, 2026Enterprise Asset Management | Reporting Server MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Sep 8, 2026Procurement & Contract Management l Uploaded Images Not Rendering in Document ExportsThis incident has been resolved.23h 44mResolved
Sep 6, 2026Government App Builder - Scheduled MaintenceThe scheduled maintenance has been completed.8h 0mScheduled
Sep 5, 2026Enterprise Asset Management | Scheduled Release MaintenanceThe scheduled maintenance has been completed.3h 30mScheduled
Sep 4, 2026Tax & Revenue Scheduled Release MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Sep 1, 2026Tax & Revenue Scheduled Release MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Aug 31, 2026Financials Scheduled Release MaintenanceThe scheduled maintenance has been completed.5h 30mScheduled
Aug 28, 2026Tax & Revenue Scheduled Release MaintenanceThe scheduled maintenance has been completed.3h 0mScheduled
Aug 26, 2026Stories - PDF exports are failing for individual storiesThis incident has been resolved.44 minResolved
Aug 26, 2026Tax & Revenue Scheduled Release MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Aug 26, 2026Enterprise Asset Management | Emergency MaintenanceThe scheduled maintenance has been completed.5h 0mScheduled
Aug 21, 2026Tax & Revenue System MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Aug 20, 2026Procurement & Contract Management l Completed DocuSign PowerForms Not Syncing Back to PortalThis incident has been resolved. Vendors submitting responses via DocuSign PowerForms should no longer experience syncing issues. Going forward, customers need to create a new Connection in their DocuSign account per…143h 9mResolved
Aug 17, 2026Enterprise Access Managment - Editing ReportsThis incident has been resolved.2h 58mResolved
Aug 17, 2026System Access to OpenGov Platform & ProductsThis incident has been resolved.3h 9mResolved
Aug 15, 2026Enterprise Asset Management | Scheduled Release MaintenanceThe scheduled maintenance has been completed.3h 30mScheduled
Aug 13, 2026Stories - Publications and Stories are not loading foldersThis incident has been resolved.1h 4mResolved
Aug 13, 2026Procurement & Contract Management l ZIP+4 Code Unable to SaveThis incident has been resolved.101h 57mResolved
Aug 13, 2026Tax & Revenue Scheduled Release MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Aug 11, 2026Procurement & Contract Management l PDF Generation Non-Functional Across Export and Reports (Contracts, Projects & Reports Module)This incident has been resolved.1h 19mResolved
Aug 9, 2026System MaintenanceThe scheduled maintenance has been completed.3h 0mScheduled
Aug 7, 2026Tax & Revenue System Maintenance & Product ReleaseThe scheduled maintenance has been completed.2h 0mScheduled
Aug 5, 2026Tax & Revenue | Scheduled Release MaintenanceThe scheduled maintenance has been completed.2h 30mScheduled
Aug 3, 2026Financials Scheduled Release MaintenanceThe scheduled maintenance has been completed.5h 0mScheduled
Jul 31, 2026Tax & Revenue | Manual Cashier Payments Routing to WEB Balance Session Instead of Selected SessionThis incident has been resolved.4h 40mResolved
Jul 31, 2026Tax and Revenue - System MaintenanceThe scheduled maintenance has been completed.3h 0mScheduled
Jul 28, 2026Reporting & Transparency I Users are unable to download data via data managerThis incident has been resolved.1h 17mResolved
Jul 26, 2026Scheduled Maintenance!The scheduled maintenance has been completed.4h 0mScheduled
Jul 25, 2026Financials | Scheduled Release MaintenanceThe scheduled maintenance has been completed.5h 0mScheduled
Jul 25, 2026Enterprise Asset Management  | Scheduled Release MaintenanceThe scheduled maintenance has been completed.5h 0mScheduled
Jul 24, 2026Tax & Revenue | Scheduled Release MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jul 23, 2026Procurement & Contract Management l Unable to Submit Responses Despite All Required Fields CompletedThis incident has been resolved.2h 10mResolved
Jul 17, 2026Tax & Revenue | Scheduled Release MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jul 13, 2026Procurement & Contract Management l Procurement System Admin users are unable to add or manage usersThis incident has been resolved.16h 57mResolved
Jul 13, 2026Infrastructure Update & System MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Jul 13, 2026Procurement | Planned Maintenance & UpdatesThe scheduled maintenance has been completed.7h 0mScheduled
Jul 10, 2026Budgeting & Performance | Failing to LoadThis incident has been resolved.2h 41mResolved
Jul 10, 2026Tax & Revenue | Scheduled Release MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jul 5, 2026System MaintenanceThe scheduled maintenance has been completed.15h 0mScheduled
Jul 1, 2026Tax & Revenue Scheduled Release MaintenanceThe scheduled maintenance has been completed.3h 0mScheduled
Jun 27, 2026Procurement | Scheduled MaintenanceThe scheduled maintenance has been completed.5h 0mScheduled
Jun 27, 2026System MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Jun 26, 2026Dashboard Refresh: ProcurementThis incident has been resolved.19h 23mResolved
Jun 26, 2026Tax & Revenue | Scheduled Release MaintenanceThe scheduled maintenance has been completed.1h 30mScheduled
Jun 25, 2026Budgeting & Performance I Unable to Access Linked Workforce Positions from Budget WorksheetsThis incident has been resolved.19h 21mResolved
Jun 23, 2026Enterprise Asset Management Reporting Service UnresponsiveThis incident has been resolved.32 minResolved
Jun 22, 2026Intermittent OutagesThis incident has been resolved.1h 16mResolved
Jun 15, 2026EAM Scheduled Processes Not ExecutingThis incident has been resolved.24h 15mResolved
Jun 13, 2026AWS Upgrade Scheduled MaintenanceThe scheduled maintenance has been completed.3h 0mScheduled
Jun 11, 2026Product Access - Server ErrorThis incident has been resolved.19 minResolved
Jun 11, 2026Budgeting & Performance l NextGen: Account summary reports not loading by Account NumberThis incident has been resolved.91h 51mResolved
Jun 8, 2026Service Down - GABThis incident has been resolved.1h 45mResolved
Jun 5, 2026Tax & Revenue | Scheduled Release MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jun 1, 2026Financials Navigation Modules Missing for All Users; Error on Page NavigationThis incident has been resolved.55 minResolved
May 26, 2026Financial Management | 502 Bad Gateway ErrorThis incident has been resolved.38 minResolved
May 21, 2026Tax & Revenue | Online Portal Property Tax Search ErrorThis incident has been resolved.164h 59mResolved
May 20, 2026Tax & Revenue | Payment Portal Partial Payments ErrorThis incident has been resolved.49h 20mResolved
May 20, 2026Permitting & Licensing: Site LatencyThis incident has been resolved.57 minResolved
May 6, 2026Tax & Revenue | Interest Calculating IncorrectlyThis incident has been resolved. Data remediation will be completed to revert the most recent Penalties & Interest run. Re-running the Penalties & Interest process, should correct any affected charges.165h 4mResolved
May 4, 2026Automation Email Service Degradation - Emails Not Being SentThis incident has been resolved.2h 9mResolved
May 4, 2026Permitting & Licensing: Site LatencyThis incident has been resolved.213h 21mResolved
Apr 24, 2026Intermittent Site Slowness/ Intermittent OutagesThis incident has been resolved.9h 28mResolved
Apr 21, 2026Procurement & Contract Management | Vendor Response Export Not Being DeliveredThis incident has been resolved.71h 38mResolved
Apr 21, 2026Permitting & Licensing Search LatencyThis incident has been resolved.3h 23mResolved
Apr 20, 2026Permitting & Licensing Search LatencyThis incident has been resolved.3h 6mResolved
Apr 15, 2026Performance Degradation - Including "Pay Now" button not available.This incident has been resolved.9h 16mResolved
Apr 13, 2026Enterprise Asset Management is Experiencing Login IssuesThis incident has been resolved.1h 18mResolved
Apr 7, 20264/7/26: Permitting & Licensing Search LatencyThis incident has been resolved.2h 56mResolved
Apr 6, 2026Permitting & Licensing | Pages Not LoadingThis incident has been resolved.1h 28mResolved
Mar 31, 2026CSS ErrorThis incident has been resolved.143h 44mResolved
Mar 31, 2026EAM GIS Sync FailuresThis incident has been resolved.23h 25mResolved
Mar 26, 2026AI Scope of Work fails to generateThis incident has been resolved.20h 57mResolved
Mar 25, 2026Vendor email notifications fail to deliverThis incident has been resolved.42h 36mResolved
Mar 25, 2026Workflow Steps Intermittently Not ActivatingThe situation has been fully resolved. All sites have been reviewed, and workflows are now progressing as expected. Thank you for your patience.47h 24mResolved
Mar 24, 2026Workflow Steps Not Activating Upon CompletionThis incident has been resolved.1h 56mResolved
Mar 23, 2026Enterprise Asset Management GIS Integration Sync FailuresThis incident has been resolved.24h 10mResolved
Mar 17, 2026Tax & Revenue: UI Field Locking in Multi-Pay ListThis incident has been resolved.18h 38mResolved
Mar 16, 2026Tax & Revenue: UI Field Locking, unable to edit fieldsThis incident has been resolved.4h 52mResolved
Mar 13, 2026Reporting & Transparency: Three Column section layout formats incorrectlyThis incident has been resolved.4h 37mResolved
Mar 12, 2026Attention: Procurement & Contract Management CustomersThis incident has been resolved.16h 46mResolved
Mar 4, 2026Security warning in Microsoft Edge for AttachmentsThis incident has been resolved.9h 7mResolved
Mar 2, 2026Community Feedback - Cloudflare blocking image uploadsThis incident has been resolved.26h 6mResolved
Feb 26, 2026Old Contracts Landing Page export columns misalignmentThis incident has been resolved.260h 26mResolved
Feb 23, 2026Procurement: Insights module dashboards fail to loadThis incident has been resolved.3h 8mResolved
Feb 5, 2026Permitting and Licensing: Forms not Loading on Record PageOpenGov is aware of a situation that impacted forms loading for some customers. The situation has been resolved, and we are continuing to monitor system performance while implementing additional safeguards to prevent…4h 15mResolved
Jan 21, 2026Budgeting & Planning: Performance DegradationThis incident has been resolved.17 minResolved
Dec 30, 2025Permitting & Licensing: Credit Card Payments UnavailableThis incident has been resolved.2h 49mResolved
Dec 30, 2025Permitting & Licensing: Credit Card Payments UnavailableThis incident has been resolved.54 minResolved
Dec 19, 2025OpenGov Service IssueThis incident has been resolved.52h 16mResolved
Dec 19, 2025Cloudflare Network Performance ImpactThis incident has been resolved.55h 5mResolved

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How to Read This OpenGov Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before OpenGov acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single OpenGov outage in this window ran 26d 10h, against a mean recovery of 23h 44m. If you depend on OpenGov in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.