OpenSesame Outage History

32 incidents recorded over the last 365 days, 27 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live OpenSesame status100.00% uptime history

Every Recorded OpenSesame Incident

OpenSesame incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 3, 2026Emergency maintenance impacting AICC course launchesThe scheduled maintenance has been completed.2h 0mScheduled
Nov 2, 2026User's are unable to log into Oro SkillsThis incident has been resolved.31 minResolved
Oct 29, 2026Some launches are failingAll services are now restored.  We appreciate your patience during this time. Please reach out to our support team with any questions or concerns.5 minResolved
Oct 23, 2026Service degradation with Curate with AI FeatureAll services are now restored.  We appreciate your patience during this time. Please reach out to our support team with any questions or concerns.31 minResolved
Oct 21, 2026Issue relaunching courses on MobileAll services are now restored.  We appreciate your patience during this time. Please reach out to our support team with any questions or concerns.2h 37mResolved
Oct 14, 2026Course launches are failingAll services are now restored.  We appreciate your patience during this time. Please reach out to our support team with any questions or concerns.10 minResolved
Sep 24, 2026Simon Authoring - unable to save course contentThis incident has been resolved.22 minResolved
Sep 22, 2026Course Authoring: When adding a new language to a course, secondary languages are not being added to audio or video media.This incident has been resolved.33 minResolved
Sep 22, 2026Marketplace MaintainenceThe scheduled maintenance has been completed.1h 55mScheduled
Sep 21, 2026Marketplace is downAll services are now restored. We appreciate your patience during this time. Please reach out to our support team with any questions or concerns.55 minResolved
Aug 13, 2026Simon "Generate Outline" process is failing for customersThis incident has been resolved.2h 30mResolved
Jul 21, 2026Background tasks not workingThis incident has been resolved.15h 15mResolved
Jul 21, 2026Marketplace and Course Launch are undergoing routine maintenanceThe Marketplace website and course launch are now online and operational3 minResolved
Jul 17, 2026List sharing temporarily limitedThe ability to invite collaborators to shared lists has been restored21h 25mResolved
Jul 6, 2026Course Launch is failing or may be degradedThe issue causing course launches to be degraded or fail has been resolved. We apologize for any inconvenience. Please reach out to our support team with any questions or concerns.1h 44mResolved
Jun 29, 2026"Generate Outline" is failing to create a courseThis incident has been resolved.7h 14mResolved
Jun 17, 2026Intermittent media playback errors in coursesThis incident has been resolved.12h 3mResolved
Jun 4, 2026Feedback panel not loading in coursesThis incident has been resolved1h 30mResolved
May 28, 2026Internal employee self-service user and account creation is currently unavailable.This incident has been resolved.42 minResolved
May 18, 2026AI Slide Script for Voiceovers and Quiz Generation Fails to CompleteThis incident has been resolved1h 11mResolved
May 11, 2026Simon Authoring - Course Translation Service Partial OutageThe issue has been resolved.42 minResolved
Apr 29, 2026Oro CourseCloud Unable to Launch CoursesThis incident has been resolved.1h 14mResolved
Apr 28, 2026Oro CourseCloud Unable to Launch CoursesThis incident has been resolved.44 minResolved
Apr 27, 2026Some xAPI completion statements are not being sentWe have resolved this issue and all completion statements have been sent to Learning Management Systems. We appreciate your patience as we worked through the issue. Please reach out to our support team with any…3h 53mResolved
Apr 14, 2026Scheduled Maintenance CourseCloud & OroThe scheduled maintenance has been completed.3h 0mScheduled
Mar 10, 2026Course Launch FailuresThis incident has been resolved.1h 1mResolved
Mar 10, 2026Regular Scheduled MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Feb 13, 2026Oro CourseCloud DownThis incident has been resolved.21 minResolved
Jan 27, 2026Oro CourseCloud UpgradeThe scheduled maintenance has been completed.4h 0mScheduled
Jan 19, 2026TED courses are not launchingTED has informed us that the source of the issue has been identified and fixed. We are able to confirm that videos are now loading properly in TED courses.13h 52mResolved
Jan 1, 2026TED Course videos are not loadingThis incident has been resolved.1h 44mResolved
Dec 4, 2025Marketplace Search is downThe OpenSesame marketplace search was down from 9:08pm to 10:34pm PST. This affected users ability to load courses in the marketplace and via the api. Engineers started immediate investigation into the cause, and…-819 minResolved

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Everything above is a record written after the fact. We can email you when the next OpenSesame incident opens instead, at the point where knowing still changes what you do.

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How to Read This OpenSesame Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before OpenSesame acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single OpenSesame outage in this window ran 21h 25m, against a mean recovery of 3h 29m. If you depend on OpenSesame in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.