OptimoRoute Outage History
2 incidents recorded over the last 365 days, 2 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded OptimoRoute Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| May 8, 2026 | Increased API Error Rates and LatencyBetween 00:35 and 05:56 UTC, our API service experienced increased error rates and latency. During this period, the API was degraded and, at times, unavailable, which may have prompted some users to contact… | -382 min | Resolved |
| Nov 19, 2025 | Slow service restartIncident has been resolved and all services should operate normally. | 23 min | Resolved |
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How to Read This OptimoRoute Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before OptimoRoute acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single OptimoRoute outage in this window ran 23 min, against a mean recovery of 23 min. If you depend on OptimoRoute in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.