Otter.ai Outage History

31 incidents recorded over the last 365 days, 31 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Otter.ai status100.00% uptime history

Every Recorded Otter.ai Incident

Otter.ai incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 29, 2026Sitewide outageOtter systems have been fully restored.-21 minResolved
Oct 26, 2026Delay in speaker tagging and processingOtter systems have been fully restored.2h 49mResolved
Sep 15, 2026Sitewide outageOtter systems have been fully restored.-49 minResolved
Sep 7, 2026Issues joining Microsoft Teams meetingsThe issue affecting Otter joining Microsoft Teams meetings has been resolved. We deployed a fix and have confirmed that Otter can again join Teams meetings successfully.18h 4mResolved
Aug 28, 2026Email Delivery OutageOtter systems have been fully restored.1h 8mResolved
Aug 27, 2026Delayed Summary and Speaker taggingOtter systems have been fully restored.2h 23mResolved
Jun 4, 2026Delay in speech outline and summary generationThe recent delay in generating speech outlines and summaries has been completely resolved. All pending summaries have been successfully processed and are now accessible. Normal service speeds have fully resumed.13h 21mResolved
Jun 2, 2026Notetaker is experiencing issues joining Google Meet meetingsOtter systems have been fully restored.24h 3mResolved
May 22, 2026Site Reliability DegradedOtter systems have been fully restored.124h 29mResolved
May 12, 2026Some audio imports getting delayed processing Otter systems have been fully restored.24h 26mResolved
May 8, 2026Delays in processing for imports and summariesOtter systems have been fully restored.66h 45mResolved
May 4, 2026Delays in changes applied to calendarsOtter systems have been fully restored.18 minResolved
Mar 24, 2026Some Conservations Stuck processingOtter systems have been fully restored.8h 39mResolved
Mar 24, 2026Manual ad hoc recording not working for non-workspace usersOtter systems have been fully restored.8h 40mResolved
Mar 13, 2026Speech Processing Delays Otter systems have been fully restored.60h 57mResolved
Mar 13, 2026Otter site outageOtter systems have been fully restored.56 minResolved
Mar 12, 2026Speech Processing DelaysOtter systems have been fully restored.5h 55mResolved
Mar 9, 2026Issues with Joining Zoom CallsOtter systems have been fully restored.63h 28mResolved
Mar 9, 2026Delays in Speaker TaggingOtter systems have been fully restored.4h 59mResolved
Feb 23, 2026Outbound Emails Delayed or Not SendingOtter systems have been fully restored.2h 40mResolved
Jan 21, 2026Sitewide OutageOtter systems have been fully restored.1h 7mResolved
Jan 21, 2026Sitewide OutageOtter systems have been fully restored.2h 37mResolved
Jan 20, 2026Sitewide outageOtter systems have been fully restored.1h 13mResolved
Jan 14, 2026Sitewide OutageOtter systems have been fully restored.1h 43mResolved
Jan 7, 2026Unable to sign in via SSO on iOS Mobile AppOtter systems have been fully restored.39h 42mResolved
Dec 11, 2025Real-Time Transcription DelayedOtter systems have been fully restored.3h 53mResolved
Dec 11, 2025Otter Site DownOtter systems have been fully restored.1h 16mResolved
Dec 9, 2025Site DownOtter systems have been fully restored.28 minResolved
Nov 25, 2025Some users may not see recent conversations in their accounts due to a processing delay. We're actively working to resolve this, and affected conversations will appear automatically once processing is complete.Otter systems have been fully restored.23h 52mResolved
Nov 25, 2025Otter Site DownOtter systems have been fully restored.2h 50mResolved
Nov 24, 2025Missing conversationsOtter systems have been fully restored.22h 59mResolved

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Everything above is a record written after the fact. We can email you when the next Otter.ai incident opens instead, at the point where knowing still changes what you do.

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How to Read This Otter.ai Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Otter.ai acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Otter.ai outage in this window ran 5d 4h, against a mean recovery of 18h 28m. If you depend on Otter.ai in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.