Oyster Outage History

4 incidents recorded over the last 365 days, 4 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded Oyster Incident

Oyster incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Jun 15, 2026Intermittent page load issues for Cisco Umbrella usersWe have confirmed we've mitigated any conflicts with Cisco Umbrella.48h 55mResolved
Mar 16, 2026API Token Refresh degradedToken refresh working as expected-4242 minResolved
Feb 2, 2026Transactional email (MFA included) unavailable.The issue upstream has been resolved and all of our transactional emails, including MFA codes, have been sent.1h 25mResolved
Nov 19, 2025High level of frontend errorsAll systems operating as expected.24 minResolved

Hear about the next one while it is open

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How to Read This Oyster Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Oyster acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Oyster outage in this window ran 2d, against a mean recovery of 16h 55m. If you depend on Oyster in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.