PagBank Outage History
91 incidents recorded over the last 365 days, 38 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded PagBank Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Nov 5, 2026 | Unstable System: Split API - We are investigating the problemThis incident has been resolved. | 24 min | Resolved |
| Nov 5, 2026 | Manutenção Programada - Plataforma → Conector Vtex V3Scheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Oct 29, 2026 | Manutenção Programada - Plataforma → Conector WakeScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Oct 29, 2026 | Manutenção Programada - Plataforma → Conector NuvemshopScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Oct 27, 2026 | System unavailable:This incident has been resolved. | 4 min | Resolved |
| Oct 27, 2026 | Manutenção programada PIX - Impacto em fluxo transacional e pós-transacionalThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Oct 27, 2026 | Manutenção Programada - Plataforma → Conector Vtex V3The scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Oct 27, 2026 | Manutenção Programada - Plataforma → Conector ShopifyThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Oct 15, 2026 | System unavailable:This incident has been resolved. | 4 min | Resolved |
| Oct 12, 2026 | System unavailable:This incident has been resolved. | 4 min | Resolved |
| Oct 10, 2026 | Manutenção Programada **SANDBOX** API de Pedidos e API de CobrançaThe scheduled maintenance has been completed. | 5h 0m | Scheduled |
| Oct 7, 2026 | Manutenção Programada - Plataforma → Conector Vtex V3The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Oct 6, 2026 | Manutenção Programada - Plataforma → Conector ShopifyThe scheduled maintenance has been completed. | 1h 30m | Scheduled |
| Oct 4, 2026 | System unavailable:This incident has been resolved. | 4 min | Resolved |
| Sep 29, 2026 | System unavailable:This incident has been resolved. | 5 min | Resolved |
| Sep 29, 2026 | Manutenção Programada - Plataforma → Conector WixThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Sep 29, 2026 | Manutenção Programada - Plataforma → Conector WakeThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Sep 29, 2026 | Manutenção Programada - Plataforma → Conector ShopifyThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Sep 24, 2026 | Manutenção Programada - Plataforma → Conector WakeThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Sep 22, 2026 | Manutenção programada PIX - Impacto em fluxo transacional e pós-transacionalThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Sep 22, 2026 | Manutenção Programada - Plataforma → Conector ShopifyThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Sep 17, 2026 | Manutenção Programada - Plataforma → Conector ShopifyThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Sep 17, 2026 | Manutenção Programada - Plataforma → Conector WixThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Sep 15, 2026 | Manutenção programada - Impacto em fluxo transacional e pós-transacionalThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Sep 15, 2026 | Manutenção Programada - Plataforma → Conector ShopifyWe will be undergoing scheduled maintenance during this time. | 3h 0m | Scheduled |
| Sep 15, 2026 | Manutenção Programada - Plataforma → Conector WixThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Sep 9, 2026 | System unavailable:This incident has been resolved. | 9 min | Resolved |
| Sep 2, 2026 | Manutenção Programada - Plataforma → Conector ShopifyThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Sep 1, 2026 | Manutenção Programada - Plataforma → Conector Vtex V3The scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Sep 1, 2026 | Manutenção Programada - Plataforma → Conector NuvemshopThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Sep 1, 2026 | Manutenção Programada - Plataforma → Conector WixThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Aug 27, 2026 | System unavailable:This incident has been resolved. | 29 min | Resolved |
| Aug 27, 2026 | Manutenção Programada - Plataforma → Conector ShopifyThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Aug 26, 2026 | System unavailable:This incident has been resolved. | 7 min | Resolved |
| Aug 25, 2026 | Manutenção Programada - Plataforma → Conector ShopifyThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Aug 25, 2026 | Manutenção Programada - Plataforma → Conector Vtex V3The scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Aug 19, 2026 | Manutenção Programada - Plataforma → Conector ShopifyWe will be undergoing scheduled maintenance during this time. | 3h 0m | Scheduled |
| Aug 18, 2026 | Unstable System: Split Configuration Device API - We are investigating the problemThis incident has been resolved. | 5 min | Resolved |
| Aug 12, 2026 | Manutenção Programada - Plataforma → Conector Vtex V3The scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Aug 12, 2026 | Manutenção Programada - Plataforma → Conector WakeThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Aug 12, 2026 | Manutenção Programada - Plataforma → Conector ShopifyThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Aug 11, 2026 | Manutenção Programada - Plataforma → Conector ShopifyThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Aug 11, 2026 | Manutenção Programada - Plataforma → Conector WixThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Aug 6, 2026 | Manutenção Programada - Plataforma → Conector Vtex V3The scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Jul 30, 2026 | Manutenção Programada - Plataforma → Conector Vtex V3The scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Jul 30, 2026 | Manutenção Programada - Plataforma → Conector WixThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Jul 30, 2026 | Manutenção Programada - Plataforma → Conector ShopifyThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Jul 29, 2026 | Manutenção Programada - Plataforma → Conector WakeThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Jul 17, 2026 | System unavailable.This incident has been resolved. | 24 min | Resolved |
| Jul 17, 2026 | System unavailable.This incident has been resolved. | 29 min | Resolved |
| Jul 14, 2026 | Manutenção Programada - Plataforma → Conector ShopifyThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Jul 7, 2026 | Manutenção Programada - Plataforma → Conector WakeThe scheduled maintenance has been completed. | 3h 30m | Scheduled |
| Jul 3, 2026 | Manutenções Transações PIXThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Jul 2, 2026 | Manutenção Programada - Plataforma → Conector ShopifyThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Jul 1, 2026 | Manutenção Programada - Plataforma → Conector ShopifyThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Jul 1, 2026 | Manutenção Programada - Plataforma → Conector NuvemshopThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Jun 23, 2026 | Manutenção Programada - Plataforma → Conector WixThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Jun 14, 2026 | System unavailable:This incident has been resolved. | 4 min | Resolved |
| Jun 10, 2026 | Manutenção Programada - Plataforma → Conector Vtex V3The scheduled maintenance has been completed. | 3h 0m | Scheduled |
| May 28, 2026 | Manutenção programada - Impacto em API Checkout e Link de PagamentoThe scheduled maintenance has been completed. | 30 min | Scheduled |
| May 27, 2026 | Manutenção Programada - Plataforma → ShopifyThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| May 26, 2026 | Manutenção de transações nos meios de pagamento WEBThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| May 19, 2026 | Manutenção programada - Impacto em fluxo transacional e pós-transacionalThe scheduled maintenance has been completed. | 10 min | Scheduled |
| May 12, 2026 | Manutenção programada - Impacto Transacional em PayIn e PayOutThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| May 12, 2026 | Manutenção Programada - Plataforma → ShopifyThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| May 6, 2026 | Manutenção no serviço de armazenamento e criptografia de cartõesThe scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Apr 14, 2026 | System unavailable:This incident has been resolved. | 5 min | Resolved |
| Apr 14, 2026 | System unavailable:This incident has been resolved. | 1h 49m | Resolved |
| Mar 24, 2026 | System unavailable:This incident has been resolved. | 5 min | Resolved |
| Feb 27, 2026 | System unavailable.This incident has been resolved. | 24 min | Resolved |
| Feb 26, 2026 | System unavailable.This incident has been resolved. | 5 min | Resolved |
| Feb 26, 2026 | System unavailable.This incident has been resolved. | 14 min | Resolved |
| Feb 24, 2026 | System unavailable.This incident has been resolved. | 1h 19m | Resolved |
| Feb 23, 2026 | System unavailable:This incident has been resolved. | 1h 45m | Resolved |
| Feb 22, 2026 | System unavailable:This incident has been resolved. | 19 min | Resolved |
| Feb 22, 2026 | System unavailable:This incident has been resolved. | 34 min | Resolved |
| Feb 21, 2026 | System unavailable:This incident has been resolved. | 49 min | Resolved |
| Feb 21, 2026 | System unavailable:This incident has been resolved. | 30 min | Resolved |
| Feb 20, 2026 | System unavailable.This incident has been resolved. | 4 min | Resolved |
| Feb 20, 2026 | System unavailable.This incident has been resolved. | 2h 5m | Resolved |
| Feb 19, 2026 | System unavailable.This incident has been resolved. | 5 min | Resolved |
| Feb 18, 2026 | System unavailable.This incident has been resolved. | 34 min | Resolved |
| Feb 18, 2026 | System unavailable.This incident has been resolved. | 1h 14m | Resolved |
| Feb 17, 2026 | System unavailable.This incident has been resolved. | 5 min | Resolved |
| Feb 17, 2026 | System unavailable.This incident has been resolved. | 1h 55m | Resolved |
| Feb 16, 2026 | System unavailable.This incident has been resolved. | 1h 30m | Resolved |
| Feb 15, 2026 | System unavailable.This incident has been resolved. | 5 min | Resolved |
| Feb 15, 2026 | System unavailable.This incident has been resolved. | 15 min | Resolved |
| Feb 14, 2026 | System unavailable.This incident has been resolved. | 1h 14m | Resolved |
| Feb 12, 2026 | System unavailable.This incident has been resolved. | 10 min | Resolved |
| Dec 3, 2025 | Unstable System: Split API - We are investigating the problem.This incident has been resolved. | 4 min | Resolved |
Hear about the next one while it is open
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How to Read This PagBank Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before PagBank acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single PagBank outage in this window ran 6h, against a mean recovery of 1h 57m. If you depend on PagBank in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.