Panopto Outage History

13 incidents recorded over the last 365 days, 10 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Panopto status99.76% uptime history

Every Recorded Panopto Incident

Panopto incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 3, 2026Panopto NA Cloud Notification 2026-11-03The Panopto NA Cloud is experiencing an increased error rate in the media processing pipeline. We apologize for this disruption. Our cloud operations team is investigating the issue urgently, and we’ll update here as…1h 28mResolved
Oct 22, 2026Panopto NA Cloud Notification 2026-10-22The Panopto NA Cloud is experiencing an increased error rate on the Panopto site. We’re sorry for this interruption. Our cloud operations team is urgently investigating the issue and we’ll update here as soon as we…56 minResolved
Oct 19, 2026Panopto NA Cloud Notification 19th October 2026 - Full Site OutageThe service disruption affecting a subset of Panopto NA Cloud customers has been resolved, and all services are now fully restored. The source of the outage has been mitigated, and our cloud operations team is…2h 45mResolved
Oct 15, 2026Panopto NA Cloud Notification 2026-10-15The Panopto NA Cloud experienced an increased error rate across the website for approximately 6 minutes, beginning at 22:28 UTC. The site has since recovered and is operational. We’re sorry for this interruption. Our…57 minResolved
Oct 8, 2026Panopto EU Cloud Notification 2026-10-08The Panopto EU Cloud is experiencing an increased error rate in search. Our cloud operations team has identified the source of the increased error rates. We are working on a mitigation for the issue, and we’ll…5h 43mResolved
Oct 6, 2026Panopto EU Cloud Notification 2026/10/06 - Full Site OutageIncident Details: We are investigating a site outage on the Panopto EU Cloud for a subset of sites. We’re sorry for this interruption, our cloud operations team is urgently investigating the issue and we’ll update…2h 7mResolved
Oct 5, 2026Panopto EU Cloud Notification 5th October 2026 - Full Site OutageIncident Details: We are investigating a site outage on the Panopto EU Cloud. We’re sorry for this interruption, our cloud operations team is urgently investigating the issue and we’ll update here as soon as we know…3h 27mResolved
Sep 28, 2026Panopto EU Cloud Notification 2026-09-28The Panopto EU Cloud is experiencing performance degradation. We’re sorry for this interruption. Our cloud operations team is urgently investigating the issue, and we’ll update here as soon as we know more. Our…1h 43mResolved
Sep 23, 2026Panopto NA Cloud Notification 2026-09-23The Panopto NA Cloud is experiencing performance degradation in archived content restoration processing. The source of the performance degradation has been identified. Our cloud operations team applied a change to…111h 53mResolved
Aug 21, 2026Panopto Cloud Database MaintenanceScheduled Maintenance58h 0mScheduled
Aug 20, 2026Panopto Knowledge Insights Service DisruptionPanopto Knowledge Insights Dashboards are currently unavailable. Customers can continue accessing the standard reports in the application. Our cloud operations team is urgently investigating the issue and we’ll…22 minResolved
Aug 15, 2026Panopto Cloud Database MaintenanceScheduled Maintenance25h 0mScheduled
Aug 7, 2026Panopto Cloud Database MaintenanceScheduled Maintenance60h 0mScheduled

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How to Read This Panopto Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Panopto acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Panopto outage in this window ran 4d 15h, against a mean recovery of 21h 6m. If you depend on Panopto in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.