Particle Outage History
31 incidents recorded over the last 365 days, 12 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Particle Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Nov 12, 2026 | Scheduled Maintenance — Cellular Network Routing UpgradeOne of our cellular network partners will perform a scheduled network routing upgrade to improve the performance and long-term stability of cellular connectivity. Start: Thursday, November 12, 2026, 12:00 AM PST (08:00… | 8h 0m | Scheduled |
| Nov 11, 2026 | Scheduled Maintenance — Cellular Network Routing UpgradeOne of our cellular network partners will perform a scheduled network routing upgrade to improve the performance and long-term stability of cellular connectivity. Start: Wednesday, November 11, 2026, 12:00 AM PST… | 8h 0m | Scheduled |
| Nov 10, 2026 | Scheduled Maintenance — Cellular Network Routing UpgradeOne of our cellular network partners will perform a scheduled network routing upgrade to improve the performance and long-term stability of cellular connectivity. Start: Tuesday, November 10, 2026, 12:00 AM PST (08:00… | 8h 0m | Scheduled |
| Nov 9, 2026 | Scheduled Maintenance — Cellular Network Routing UpgradeOne of our cellular network partners will perform a scheduled network routing upgrade to improve the performance and long-term stability of cellular connectivity. Start: Monday, November 9, 2026, 12:00 AM PST (08:00… | 8h 0m | Scheduled |
| Nov 5, 2026 | Scheduled Maintenance — Cellular Network Routing UpgradeOne of our cellular network partners will perform a scheduled network routing upgrade to improve the performance and long-term stability of cellular connectivity. Start: Thursday, November 5, 2026, 1:00 AM PDT (08:00… | 8h 0m | Scheduled |
| Nov 4, 2026 | Scheduled Maintenance — Cellular Network Routing UpgradeScheduled maintenance is currently in progress. We will provide updates as necessary. | 8h 0m | Scheduled |
| Nov 3, 2026 | Scheduled Maintenance — Cellular Network Routing UpgradeScheduled maintenance is currently in progress. We will provide updates as necessary. | 8h 0m | Scheduled |
| Nov 2, 2026 | Scheduled Maintenance — Cellular Network Routing UpgradeThe scheduled maintenance has been completed. | 8h 0m | Scheduled |
| Oct 1, 2026 | Emergency Network Maintenance – EtherSIM Cellular Connectivity (US)The scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Sep 21, 2026 | Infrastructure issue affecting Tachyon devicesThis incident has been resolved. | 3h 38m | Resolved |
| Sep 2, 2026 | Scheduled Maintenance — Tachyon device connectivity affectedThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Sep 1, 2026 | Connectivity Disruption — Tachyon DevicesThis incident has been resolved. All Tachyon devices have successfully reconnected and connectivity has been fully restored. Our team identified the root cause and implemented a fix, confirming full recovery across the… | 2h 13m | Resolved |
| Sep 1, 2026 | Connectivity Disruption — Tachyon DevicesThis incident has been resolved. All Tachyon devices have successfully reconnected and connectivity has been fully restored. No other Particle device type or SKU was affected by this incident. | 1h 15m | Resolved |
| Aug 14, 2026 | Tachyon system maintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Aug 5, 2026 | Infrastructure migrationThe scheduled maintenance has been completed. | 1h 30m | Scheduled |
| Jul 23, 2026 | Emergency maintenance- EtherSIMThe scheduled maintenance has been completed. | 5h 0m | Scheduled |
| Jul 22, 2026 | Network MaintenanceThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Jun 8, 2026 | South African EtherSIM connectivityThe issue is considered resolved. Affected devices will need to be reset or power cycled to resume connectivity. | 872h 10m | Resolved |
| May 21, 2026 | Device connectivity instabilityThe issue impacting cellular connectivity on our MVNO network has been resolved. Services have remained stable following recovery, and our teams have confirmed normal operation across affected systems. | 5h 10m | Resolved |
| May 15, 2026 | Device connectivity instabilityThis incident has been resolved. | 26 min | Resolved |
| May 6, 2026 | Integration/Event stream instabilityParticle has deployed a fix, and services are back to baseline. | 38 min | Resolved |
| May 1, 2026 | Ethersim connection instabilityConnectivity has recovered. | 2h 45m | Resolved |
| Apr 7, 2026 | Network Maintenance - EtherSIMThe scheduled maintenance has been completed. | 9h 0m | Scheduled |
| Mar 10, 2026 | EtherSIM - Service degradationThe issue was resolved | 4h 18m | Resolved |
| Mar 8, 2026 | EtherSIM OutageConnectivity has recovered to normal levels. | 3h 23m | Resolved |
| Feb 24, 2026 | Tachyon <-> Particle cloudThis incident has been resolved. | 9h 59m | Resolved |
| Feb 4, 2026 | Upstream Network MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jan 6, 2026 | SIM activation delaysThis incident has been resolved. | 3h 6m | Resolved |
| Dec 18, 2025 | Scheduled Maintenance - SIM ManagementThe scheduled maintenance has been completed. | 15 min | Scheduled |
| Dec 10, 2025 | Cellular Network Maintenance - North AmericaThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Nov 12, 2025 | Cellular Network Maintenance - North AmericaThe scheduled maintenance has been completed. | 7h 0m | Scheduled |
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How to Read This Particle Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Particle acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Particle outage in this window ran 36d 8h, against a mean recovery of 1d 8h. If you depend on Particle in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.