PatSnap Global Services Outage History
4 incidents recorded over the last 365 days, 4 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded PatSnap Global Services Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Jul 1, 2026 | Eureka Find Solutions agent is currently unavailableThis incident has been resolved. | 32 min | Resolved |
| Jun 25, 2026 | PatSnap Semantic Retrieval Service return error codeThis incident has been resolved. | 3 min | Resolved |
| Jan 9, 2026 | Eureka homepage is currently unstableWe have restore the related service. Now Eureka homepage is back .Thanks for your waiting | 2 min | Resolved |
| Jan 7, 2026 | Eureka homepage is currently unavailableEureka homepage is back. Thanks for your waiting. | 13 min | Resolved |
Hear about the next one while it is open
Everything above is a record written after the fact. We can email you when the next PatSnap Global Services incident opens instead, at the point where knowing still changes what you do.
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How to Read This PatSnap Global Services Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before PatSnap Global Services acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single PatSnap Global Services outage in this window ran 32 min, against a mean recovery of 13 min. If you depend on PatSnap Global Services in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.