Pax8 Platform Outage History

19 incidents recorded over the last 365 days, 11 of them resolved, 1 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded Pax8 Platform Incident

Pax8 Platform incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Sep 4, 2026Marketplace Authentication IssuesWe are continuing to monitor for any further issues.—Investigating
Aug 15, 2026Scheduled Maintenance, August 14, 2026The scheduled maintenance has been completed.45 minScheduled
Aug 6, 2026Duplicate Partner Billing EmailsThis incident has been resolved.1h 31mResolved
Jul 25, 20267/24/26 MaintenanceThe scheduled maintenance has been completed.3h 0mScheduled
Jul 13, 2026Intermittent Access Issues Affecting Some AccountsThis incident has been resolved.2h 14mResolved
Jul 8, 2026Degraded feature: Pricing panelThis issue has been resolved.4h 53mResolved
May 21, 2026Degraded functionality of product dependenciesThis incident has been resolved.16h 36mResolved
Apr 23, 2026Pax8 Marketplace DownThis incident has been resolved.2h 0mResolved
Apr 1, 2026Notification Delivery DelaysThis is was resolved 9:02PM MT Thursday 4/2/2026.47h 11mResolved
Mar 31, 2026Checkout Loading StateWe can confirm the checkout loading state issue has been resolved.2h 48mResolved
Mar 27, 2026Planned maintenance - Integration & MCP servicesThe scheduled maintenance has been completed.5 minScheduled
Mar 20, 2026Product Ordering DisruptionA fix has been implemented, and we are monitoring results.1h 52mResolved
Mar 20, 2026Scheduled Order MaintenanceThe scheduled maintenance has been completed.30 minScheduled
Mar 19, 2026Marketplace MaintenanceThe scheduled maintenance has been completed.30 minScheduled
Feb 14, 2026Pax8 Marketplace (P8P Platform) MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Jan 13, 2026January 13th Incident ReportThis incident has been resolved.1169h 16mResolved
Dec 2, 2025User-Facing Delay in Data Refresh Across ApplicationWe are back to normal behavior.7h 24mResolved
Dec 1, 2025MCA Provisioning IssuesWe have confirmed that the Microsoft Customer Agreement issues have been resolved.22h 5mResolved
Nov 28, 2025Scheduled Maintenance, November 28The scheduled maintenance has been completed.30 minScheduled

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How to Read This Pax8 Platform Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Pax8 Platform acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Pax8 Platform outage in this window ran 48d 17h, against a mean recovery of 2d 23h. If you depend on Pax8 Platform in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.