Pax8 Platform Outage History
19 incidents recorded over the last 365 days, 11 of them resolved, 1 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Pax8 Platform Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Sep 4, 2026 | Marketplace Authentication IssuesWe are continuing to monitor for any further issues. | — | Investigating |
| Aug 15, 2026 | Scheduled Maintenance, August 14, 2026The scheduled maintenance has been completed. | 45 min | Scheduled |
| Aug 6, 2026 | Duplicate Partner Billing EmailsThis incident has been resolved. | 1h 31m | Resolved |
| Jul 25, 2026 | 7/24/26 MaintenanceThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Jul 13, 2026 | Intermittent Access Issues Affecting Some AccountsThis incident has been resolved. | 2h 14m | Resolved |
| Jul 8, 2026 | Degraded feature: Pricing panelThis issue has been resolved. | 4h 53m | Resolved |
| May 21, 2026 | Degraded functionality of product dependenciesThis incident has been resolved. | 16h 36m | Resolved |
| Apr 23, 2026 | Pax8 Marketplace DownThis incident has been resolved. | 2h 0m | Resolved |
| Apr 1, 2026 | Notification Delivery DelaysThis is was resolved 9:02PM MT Thursday 4/2/2026. | 47h 11m | Resolved |
| Mar 31, 2026 | Checkout Loading StateWe can confirm the checkout loading state issue has been resolved. | 2h 48m | Resolved |
| Mar 27, 2026 | Planned maintenance - Integration & MCP servicesThe scheduled maintenance has been completed. | 5 min | Scheduled |
| Mar 20, 2026 | Product Ordering DisruptionA fix has been implemented, and we are monitoring results. | 1h 52m | Resolved |
| Mar 20, 2026 | Scheduled Order MaintenanceThe scheduled maintenance has been completed. | 30 min | Scheduled |
| Mar 19, 2026 | Marketplace MaintenanceThe scheduled maintenance has been completed. | 30 min | Scheduled |
| Feb 14, 2026 | Pax8 Marketplace (P8P Platform) MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Jan 13, 2026 | January 13th Incident ReportThis incident has been resolved. | 1169h 16m | Resolved |
| Dec 2, 2025 | User-Facing Delay in Data Refresh Across ApplicationWe are back to normal behavior. | 7h 24m | Resolved |
| Dec 1, 2025 | MCA Provisioning IssuesWe have confirmed that the Microsoft Customer Agreement issues have been resolved. | 22h 5m | Resolved |
| Nov 28, 2025 | Scheduled Maintenance, November 28The scheduled maintenance has been completed. | 30 min | Scheduled |
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How to Read This Pax8 Platform Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Pax8 Platform acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Pax8 Platform outage in this window ran 48d 17h, against a mean recovery of 2d 23h. If you depend on Pax8 Platform in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.