Payrexx Outage History

33 incidents recorded over the last 365 days, 20 of them resolved, 1 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Payrexx status100.00% uptime history

Every Recorded Payrexx Incident

Payrexx incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 29, 2026Crypto Payments via xMoney UnavailableOur crypto payment partner xMoney has temporarily suspended its services. Payments via xMoney currently fail or remain unconfirmed. All other payment methods are not affected. If xMoney is enabled in your account, we…—Investigating
Oct 22, 2026PHP Vulnerability “PHP2Shell”: Payrexx Is ProtectedOn 20 and 21 October 2026, two critical vulnerabilities in PHP were disclosed (CVE-2026-109618 / CVE-2026-109619). Many websites and online shops run on PHP, including parts of Payrexx. On 21 October 2026, we applied a…0 minResolved
Oct 9, 2026Email Delivery Switched to Backup ProviderThis incident has been resolved. Between 17:25 and 19:01 CEST, our primary email provider was unavailable. During this time, emails were automatically delivered through our backup email provider, so no emails were lost…3h 48mResolved
Sep 22, 2026Scheduled Platform MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Jul 28, 2026Scheduled Platform MaintenanceThe scheduled maintenance has been completed. Downtime Window: 03:02 – 03:11 UTC.1h 0mScheduled
Jul 21, 2026Delay in Payrexx Pay CHF Payouts (20th & 21st July 2026)This incident has been resolved.18h 13mResolved
Jul 8, 2026Payout Delay - Payouts of 7+8. July 2026This incident has been resolved.22h 26mResolved
Jul 6, 2026Scheduled Platform MaintenanceThe scheduled maintenance has been completed. Downtime Window: 23:00 – 00:37 UTC.2h 0mScheduled
Jul 2, 2026TWINT Services are partially unavailableThis incident has been resolved.22h 8mResolved
Jul 1, 2026TWINT Scheme Maintenance - SwisscomThe scheduled maintenance has been completed.5h 0mScheduled
Jun 10, 2026Incorrect Payouts since Release of 02.06.2026This incident has been resolved.24h 48mResolved
Jun 2, 2026[Correction] Partial outage of the merchant APIThis incident has been resolved. - The previous report was a false alarm. Our internal systems mistakenly reported a fault, but the service continued to run smoothly throughout.3h 24mResolved
Jun 2, 2026Gateway Creation via API actually not possibleThe fix has been successfully implemented, and payments via the API have been working normally again since 10:24.39 minResolved
Jun 2, 2026Scheduled Platform MaintenanceThe scheduled maintenance has been completed. Downtime Window: 03:00 – 03:27 UTC.1h 0mScheduled
Apr 24, 2026Problems with Payouts (CHF & USD) on Monday 20.4.2026This incident has been resolved.74h 46mResolved
Apr 8, 2026Scheduled Platform MaintenanceThe scheduled maintenance has been successfully completed. Downtime Window: 03:10 – 03:40 UTC.1h 0mScheduled
Mar 18, 2026Degraded Performance: Issues with static asset delivery (CDN/WAF)Summary: Between March 17, 16:00 UTC and March 18, 12:00 UTC, we experienced intermittent issues where some static files (CSS, JavaScript, and images) failed to load via our CDN. Impact: This occurred specifically when…-1363 minResolved
Feb 10, 2026Webhooks for Plugin Integrations Not WorkingMerchants using just the plugin integrations (without custom webhooks) experienced delivery delays between 4:04 and 7:16 UTC. All pending webhooks have now been sent.1h 26mResolved
Feb 10, 2026Scheduled Shopify Plugin MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Feb 10, 2026Scheduled Platform MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Feb 9, 2026Performance Degradation & API TimeoutsIncident Status: Resolved Message: Between 19:04 UTC and 22:50 UTC on Saturday, February 7th, 2026, our platform experienced intermittent performance issues and brief connectivity outages. Analysis: Our monitoring…-2603 minResolved
Feb 4, 2026Payment platform temporarily unavailable - 04.02.2026 since 10:42 AM (UTC)The problem has been identified and resolved. The platform has been fully accessible again since 11:12 AM (UTC).7 minResolved
Jan 27, 2026Problem With Our Bank Reconciliation since Friday January 23rd.This incident has been resolved.4h 34mResolved
Jan 25, 2026Temporary Interruption of POS Terminal TransactionsThe scheduled maintenance has been completed.15 minScheduled
Jan 19, 2026Update Shopify PluginThe scheduled maintenance has been completed.1h 0mScheduled
Jan 14, 2026Cloudflare Incident - since 14.01.2026 / 11:40 UTCThis incident has been resolved.86h 30mResolved
Dec 23, 2025Platform Partially UnavailableThe issues causing performance degradation and partial unavailability between 10:29 UTC and 11:04 UTC have been fully resolved.26 minResolved
Dec 17, 2025Scheduled Platform MaintenanceThe scheduled maintenance has been completed.1h 30mScheduled
Dec 5, 2025Cloudflare Service IssuesDue to a technical issue with the service provider Cloudflare, payments on POS devices were not possible on Dec. 05.12.2025 between 08:56 - 09:20 UTC. All services are actually up-to-date and back in operation.0 minResolved
Nov 18, 2025Cloudflare Incident - Still OngoingDue to a technical issue with the service provider Cloudflare, payments on POS devices were not possible between 11:48 - 14:42 UTC. All services are actually up-to-date and back in operation.3h 20mResolved
Nov 18, 2025Cloudflare IncidentDue to a technical issue with the service provider Cloudflare, payments on POS devices were not possible between 11:59 - 12:18 UTC. All services are actually up-to-date and back in operation.0 minResolved
Nov 11, 2025Scheduled Platform MaintenanceThe release deployment is now complete, and all systems are operating normally. The maintenance window, which was extended, occurred between 05:33 and 06:35 (UTC). Our team has verified system stability. We apologize…30 minScheduled
Nov 5, 2025POS Terminal (Card Readers) Connectivity IssuesWe have confirmed that the fix implemented has been successful, and all POS terminal services are now fully operational. Based on our transaction logs, the service disruption appears to have lasted from 2025-11-05…2h 48mResolved

Hear about the next one while it is open

Everything above is a record written after the fact. We can email you when the next Payrexx incident opens instead, at the point where knowing still changes what you do.

Free, no password, no card. Unsubscribe in one click.

How to Read This Payrexx Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Payrexx acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Payrexx outage in this window ran 3d 14h, against a mean recovery of 9h 31m. If you depend on Payrexx in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.