PBS Public Outage History
13 incidents recorded over the last 365 days, 13 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded PBS Public Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Sep 4, 2026 | Outage - Errors on the PBS App and when playing videos on pbs.orgThis incident has been resolved. | 754h 53m | Resolved |
| Jul 31, 2026 | Lagging and Time-outs Affecting Multiple PlatformsThis incident has been fully resolved. Our engineering team's investigation and resolution will help to prevent further incidents and will improve our network/platform stability and performance moving forward. If any… | 80h 3m | Resolved |
| Jun 22, 2026 | Select Samsung TV Models Unable to Load PBS AppThis incident has been resolved following a rollback of the PBS app on Samsung TVs last Friday, June 26. | 170h 39m | Resolved |
| Jun 16, 2026 | Intermittent Livestream Playback Issues on WebThis incident has been resolved. | 24h 10m | Resolved |
| Jun 4, 2026 | Accessing the PBS App on Amazon Fire TabletsAll users on Amazon Fire Tablets have had their access to the PBS app restored. | 89h 23m | Resolved |
| Apr 27, 2026 | PBS KIDS service outage on select platforms.This incident has been resolved. | 3h 9m | Resolved |
| Mar 9, 2026 | Issue with Copying/Pasting in the Bento ConsoleA hotfix has been released and pasting to components in Bento is functional again. | 67h 12m | Resolved |
| Feb 11, 2026 | Bento Save IssuesThis incident has been resolved. | 1h 24m | Resolved |
| Feb 10, 2026 | Intermittent Issues Loading Content on PBS PlatformsAWS resolved this issue late last night. All PBS services should now be normal. | 15h 57m | Resolved |
| Jan 30, 2026 | Playback Issues on the PBS App for Smart TVsThis incident has been resolved. | 263h 59m | Resolved |
| Jan 21, 2026 | AIM InterruptionsThe AIM interstitials should be working again as expected. If you still see any issues, please submit a ticket at digitalsupport.pbs.org with details. | 22h 2m | Resolved |
| Dec 15, 2025 | Delays in Uploaded Content to PBS PlatformsThis incident has been resolved. | 69h 36m | Resolved |
| Nov 6, 2025 | PBS Passport Recognition ErrorWe made an additional site update on Friday, November 7th, and checked in with affected users to confirm they were no longer seeing the issue. This incident has now been resolved. | 93h 48m | Resolved |
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How to Read This PBS Public Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before PBS Public acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single PBS Public outage in this window ran 31d 10h, against a mean recovery of 5d 7h. If you depend on PBS Public in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.