Pearson Outage History
63 incidents recorded over the last 365 days, 60 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Pearson Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Nov 14, 2026 | Scheduled Maintenance: MasteringWe are performing system maintenance on Saturday, November 14th from 1am ET to 9am ET. During this time, Mastering content will be either degraded or unavailable. | — | Scheduled |
| Nov 14, 2026 | Scheduled Maintenance: StatCrunchWe are performing system maintenance on Saturday, November 14th from 1am ET to 9am ET. During this time, StatCrunch content will be either degraded or unavailable. | — | Scheduled |
| Nov 7, 2026 | Scheduled Maintenance: MyEnglishLabWe are performing system maintenance on Saturday, November 7th from 3am ET to 7am ET. During this time, MyEnglishLab content will be either degraded or unavailable. | — | Scheduled |
| Nov 3, 2026 | Resolved: Pearson Online ClassroomSystems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue. | 15h 29m | Resolved |
| Nov 3, 2026 | Resolved: Pearson Online ClassroomSystems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue. | 34 min | Resolved |
| Oct 31, 2026 | Scheduled Maintenance: MyEnglishLabSystems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue. | 4h 0m | Resolved |
| Oct 30, 2026 | Pearson System TestWe are testing our product notification messaging system. This is a test and does not impact your course(s). | 11 min | Resolved |
| Oct 28, 2026 | Pearson System TestSystems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue. | 6 min | Resolved |
| Oct 27, 2026 | Resolved - MyLab & Mastering CoursesSystems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue. | 8h 48m | Resolved |
| Oct 26, 2026 | Performance Degraded: Revel, MyLab&Mastering CoursesSystems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue. | 44 min | Resolved |
| Oct 25, 2026 | Scheduled Maintenance: Q-Global USA & CanadaWe have concluded the maintenance event. Thanks for your patience as we completed this update. | 2h 0m | Resolved |
| Oct 24, 2026 | Scheduled Maintenance: MyEnglishLabWe have concluded the maintenance event. Thanks for your patience as we completed this update. | 1h 0m | Resolved |
| Oct 17, 2026 | Scheduled Maintenance: MyLab, Mastering, and MathXLWe have concluded the maintenance event. Thanks for your patience as we completed this update. | 8h 0m | Resolved |
| Oct 16, 2026 | Scheduled Maintenance: Q-InteractiveWe have concluded the maintenance event. Thanks for your patience as we completed this update. | 30 min | Resolved |
| Sep 26, 2026 | Scheduled Maintenance: MyEnglishLabWe have concluded the maintenance event. Thanks for your patience as we completed this update. | 1h 0m | Resolved |
| Sep 25, 2026 | Scheduled Maintenance: Q-Global CanadaWe have concluded the maintenance event. Thanks for your patience as we completed this update. | 1h 0m | Resolved |
| Sep 24, 2026 | Scheduled Maintenance: Q-Global USAWe have concluded the maintenance event. Thanks for your patience as we completed this update. | 1h 0m | Resolved |
| Aug 29, 2026 | Scheduled Maintenance: MyEnglishLabWe have concluded the maintenance event. Thanks for your patience as we completed this update. | 1h 30m | Resolved |
| Aug 25, 2026 | Scheduled Maintenance: Q-Global CanadaWe have concluded the maintenance event. Thanks for your patience as we completed this update. | 1h 0m | Resolved |
| Aug 24, 2026 | Scheduled Maintenance: Q-Global USWe have concluded the maintenance event. Thanks for your patience as we completed this update. | 1h 0m | Resolved |
| Aug 22, 2026 | Scheduled Maintenance: Q-Global US and CanadaWe have concluded the maintenance event. Thanks for your patience as we completed this update. | 4h 0m | Resolved |
| Aug 22, 2026 | Scheduled Maintenance: My English LabWe have concluded the maintenance event. Thanks for your patience as we completed this update. | 1h 0m | Resolved |
| Aug 15, 2026 | Scheduled Maintenance: Pearson Online ClassroomWe have concluded the maintenance event. Thanks for your patience as we completed this update. | 20 min | Resolved |
| Aug 6, 2026 | Degraded Performance: Pearson Online ClassroomSystems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue. | 1h 26m | Resolved |
| Aug 6, 2026 | Scheduled Maintenance: Pearson Online ClassroomWe have concluded the maintenance event. Thanks for your patience as we completed this update. | 1h 0m | Resolved |
| Aug 3, 2026 | Resolved: Pearson Online Classroom IssuePearson Virtual Schools is pleased to confirm disruptions some schools and students experienced earlier today have been resolved. Pearson Online Classroom is performing normally. Thank you for your patience while we… | 1h 0m | Resolved |
| Aug 1, 2026 | Scheduled Maintenance: Mastering, Mylab, and MathXLWe have concluded the maintenance event. Thanks for your patience as we completed this update. | 8h 0m | Resolved |
| Jul 30, 2026 | Resolved: Pearson English Portal, MyEnglishLab and Pearson English Portal.Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue. | 56 min | Resolved |
| Jul 25, 2026 | Scheduled Maintenance: Q-Global CanadaWe have concluded the maintenance event. Thanks for your patience as we completed this update. | 1h 0m | Resolved |
| Jul 24, 2026 | Scheduled Maintenance: Q-Global USAWe have concluded the maintenance event. Thanks for your patience as we completed this update. | 1h 0m | Resolved |
| Jul 22, 2026 | Scheduled Maintenance: MasteringWe have concluded the maintenance event. Thanks for your patience as we completed this update. | 5h 32m | Resolved |
| Jul 21, 2026 | Scheduled Maintenance: MasteringWe have concluded the maintenance event. Thanks for your patience as we completed this update. | 8h 0m | Resolved |
| Jul 18, 2026 | Resolved: MasteringSystems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue. | 12h 47m | Resolved |
| Jul 18, 2026 | Scheduled Maintenance: MyLab, Mastering, and MathXLWe have concluded the maintenance event. Thanks for your patience as we completed this update. | 8h 0m | Resolved |
| Jul 15, 2026 | Scheduled Maintenance: MyLab, Mastering, and MathXLWe have concluded the maintenance event. Thanks for your patience as we completed this update. | 64h 0m | Resolved |
| Jun 27, 2026 | Scheduled Maintenance: Mastering, MathXL, and RevelMaintenance Complete | 8h 0m | Resolved |
| Jun 25, 2026 | Scheduled Maintenance: Q-GlobalWe have concluded the maintenance event. Thanks for your patience as we completed this update. | 1h 0m | Resolved |
| Jun 24, 2026 | Scheduled Maintenance: Q-Global USAWe have concluded the maintenance event. Thanks for your patience as we completed this update. | 1h 0m | Resolved |
| Jun 15, 2026 | Resolved: MLM Assignment IssueWe appreciate your patience while we addressed this issue. This incident is now resolved. | 34 min | Resolved |
| May 21, 2026 | Access to Edexcel Online, Gateway and Results Plus has been restoredSystems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue. | 1h 3m | Resolved |
| May 21, 2026 | Scheduled Maintenance - MasteringWe have concluded the maintenance event. Thanks for your patience as we completed this update. | 8h 0m | Resolved |
| May 16, 2026 | Scheduled Maintenance: Mastering, MathXL, StatCrunch, and MyLabWe have concluded the maintenance event. Thanks for your patience as we completed this update. | 8h 0m | Resolved |
| May 13, 2026 | Upcoming Maintenance: Mastering, MathXL, StatCrunch, and MyLabWe have concluded the maintenance event. Thanks for your patience as we completed this update. | 64h 0m | Resolved |
| May 10, 2026 | Scheduled Maintenance: Q-GlobalWe have concluded the maintenance event. Thanks for your patience as we completed this update. | 4h 0m | Resolved |
| May 1, 2026 | LiveLesson sessions are experiencing degraded performanceSystems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue. | 1h 19m | Resolved |
| Apr 25, 2026 | Scheduled Maintenance: Q-Global CanadaWe have concluded the maintenance event. Thanks for your patience as we completed this update. | 1h 0m | Resolved |
| Apr 24, 2026 | Scheduled Maintenance: Q-Global USWe have concluded the maintenance event. Thanks for your patience as we completed this update. | 1h 0m | Resolved |
| Apr 18, 2026 | Scheduled Maintenance: Q-GlobalWe have concluded the maintenance event. Thanks for your patience as we completed this update. | 1h 0m | Resolved |
| Apr 18, 2026 | Scheduled Maintenance: MasteringWe have concluded the maintenance event. Thanks for your patience as we completed this update. | 8h 0m | Resolved |
| Apr 3, 2026 | Scheduled Maintenance: Q-GlobalWe have concluded the maintenance event. Thanks for your patience as we completed this update. | 1h 30m | Resolved |
| Mar 25, 2026 | Scheduled Maintenance: Q-GlobalWe have concluded the maintenance event. Thanks for your patience as we completed this update. | 1h 0m | Resolved |
| Mar 24, 2026 | Scheduled Maintenance: Q-GlobalWe have concluded the maintenance event. Thanks for your patience as we completed this update. | 1h 0m | Resolved |
| Mar 21, 2026 | Resolved Learning Management System (LMS) access issueSystems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue. | 1h 14m | Resolved |
| Mar 13, 2026 | Scheduled Maintenance: MasteringWe have concluded the maintenance event. Thanks for your patience as we completed this update. | 35h 30m | Resolved |
| Mar 13, 2026 | Scheduled Maintenance: RevelWe have concluded the maintenance event. Thanks for your patience as we completed this update. | 35h 50m | Resolved |
| Mar 6, 2026 | Degraded PerformanceServices remain healthy and stable, and the issue is now resolved. | 14 min | Resolved |
| Mar 1, 2026 | Planned Maintenance: Q-GlobalWe have concluded the maintenance event. Thanks for your patience as we completed this update. | 4h 0m | Resolved |
| Feb 25, 2026 | Planned Maintenance: Q-GlobalWe have concluded the maintenance event. Thanks for your patience as we completed this update. | 1h 0m | Resolved |
| Feb 21, 2026 | Planned Maintenance: Revel and StatCrunchWe have concluded the maintenance event. Thanks for your patience as we completed this update. | 8h 0m | Resolved |
| Jan 25, 2026 | Planned Maintenance: Q-GlobalWe have concluded the maintenance event. Thanks for your patience as we completed this update. | 1h 0m | Resolved |
| Jan 24, 2026 | Planned Maintenance: Q-GlobalWe have concluded the maintenance event. Thanks for your patience as we completed this update. | 1h 0m | Resolved |
| Jan 12, 2026 | Degraded PerformanceSystems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue. | 1h 28m | Resolved |
| Dec 20, 2025 | Higher Education Maintenance WindowWe have concluded the maintenance event. Thanks for your patience as we completed this update. | 8h 0m | Resolved |
Hear about the next one while it is open
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How to Read This Pearson Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Pearson acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Pearson outage in this window ran 2d 16h, against a mean recovery of 6h 15m. If you depend on Pearson in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.