Pennylane Outage History
27 incidents recorded over the last 365 days, 27 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Pennylane Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Oct 20, 2026 | Pennylane App account blockedI can't seem to access the demo account - I got in but after refreshing the page the following message appeared : Votre compte est bloqué L’équipe Pennylane a bloqué votre compte. Vous vous retrouvez probablement… | 57 min | Resolved |
| Sep 25, 2026 | Pennylane application disruptionThis incident has been resolved. | 36 min | Resolved |
| Sep 14, 2026 | Pennylane application disruptionThis incident has been resolved. | 50 min | Resolved |
| Aug 27, 2026 | Disruption of document uploads from mobile devicesThe incident has been resolved. | 46 min | Resolved |
| Jul 20, 2026 | Pennylane application disruptionThe incident is now resolved. Intermittent disruptions of several services started at 10h55, causing the application to be unavailable between 16h53 and 17h00 while teams were applying mitigations. We apologize for… | 7h 33m | Resolved |
| Jun 8, 2026 | Pennylane application disruption (Academy)This incident has been resolved. | 6 min | Resolved |
| Jun 2, 2026 | Pennylane application disruptionThis incident has been resolved. | 49 min | Resolved |
| May 7, 2026 | Pennylane application disruptionThis incident has been resolved at 10h20. | 26 min | Resolved |
| Apr 30, 2026 | Pennylane application disruptionThis incident has been resolved. | 1h 10m | Resolved |
| Apr 29, 2026 | Pennylane application disruptionThis incident has been resolved. | 8 min | Resolved |
| Apr 20, 2026 | Pennylane application unavailableThe incident is resolved. The application was intermittently unavailable between 10h38 and 10h45. | 4 min | Resolved |
| Apr 15, 2026 | Pennylane application disruptionThis incident has been resolved. | 25 min | Resolved |
| Apr 13, 2026 | Pennylane application disruptionThis incident has been resolved. | 9 min | Resolved |
| Apr 9, 2026 | Pennylane application unavailableThe application is available again. It was unavailable between 10h11 and 10h21. The origin was related to an infrastructure issue and fixed by our technical teams. We apologize for any inconvenience caused and thank you… | 7 min | Resolved |
| Mar 25, 2026 | Pennylane application disruptionThis incident has been resolved. | 1h 35m | Resolved |
| Mar 16, 2026 | Pennylane application unavailableWe want to inform you that an incident affected the availability of our application between 2:33 PM and 2:37 PM. Our technical teams quickly identified and resolved the cause of the malfunction. We apologize for any… | 0 min | Resolved |
| Mar 3, 2026 | Pennylane application disruptionThe incident has been resolved. We apologize for any inconvenience caused and thank you for your understanding. | 15 min | Resolved |
| Feb 24, 2026 | Ventilated invoices validation disruptionWe wish to inform you that an incident affected your ventilated invoices validation, under particular conditions, between February 23, 15h31 and February 24, 10h37. This incident has now been resolved. We apologize for… | 0 min | Resolved |
| Feb 20, 2026 | Pennylane application disruptionWe wish to inform you that an incident at our provider Teledec affected your declarations between 16h30 and 16h50. This incident has now been resolved. We apologize for any inconvenience and thank you for your… | -768 min | Resolved |
| Feb 16, 2026 | Pennylane application unavailableThe observed stability allows us to close this incident. Our monitoring tools remain active to ensure service continuity. | 78h 38m | Resolved |
| Feb 13, 2026 | Pennylane application unavailableThe application is available again. It was unavailable between 17h26 and 17h36. The origin has been identified and fixed by our technical teams. We apologize for any inconvenience caused and thank you for your… | 8 min | Resolved |
| Feb 9, 2026 | Pennylane application unavailableThe application is available again. It was unavailable between 16h38 and 16h55. Our teams are monitoring the situation closely. We apologize for any inconvenience caused and thank you for your understanding and patience. | 23 min | Resolved |
| Jan 15, 2026 | Indisponibilité de l'application PennylaneUn incident a affecté la disponibilité de notre application entre 11h01 et 11h04. L'origine de l'indisponibilité a rapidement été identifiée et corrigée. Nous nous excusons pour la gêne occasionnée et vous remercions de… | 0 min | Resolved |
| Jan 14, 2026 | Perturbation sur la reconnaissance des facturesLa surveillance du comportement de l'application a confirmé la résolution du dysfonctionnement. Merci pour votre compréhension. | 52 min | Resolved |
| Dec 5, 2025 | Indisponibilité de l'application PennylaneL'application est de nouveau opérationnelle. Celle-ci a été indisponible entre 9h48 et 9h52. L'origine de l'indisponibilité était liée à un incident survenu chez notre fournisseur Cloudflare. Nous nous excusons pour la… | 0 min | Resolved |
| Nov 20, 2025 | Indisponibilité de l'application PennylaneL'incident est résolu. Nous nous excusons pour la gêne occasionnée et vous remercions de votre compréhension. | 17 min | Resolved |
| Nov 18, 2025 | Perturbation sur l'application PennylaneL'incident est maintenant résolu, merci de votre compréhension. | 1h 15m | Resolved |
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How to Read This Pennylane Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Pennylane acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Pennylane outage in this window ran 3d 6h, against a mean recovery of 3h 45m. If you depend on Pennylane in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.