Perfecto Outage History

37 incidents recorded over the last 365 days, 12 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Perfecto status99.58% uptime history

Every Recorded Perfecto Incident

Perfecto incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Jan 3, 2027Version 26.13 rolloutWe will be undergoing scheduled maintenance during this time.4h 0mScheduled
Dec 6, 2026Version 26.12 rolloutWe will be undergoing scheduled maintenance during this time.4h 0mScheduled
Nov 8, 2026Version 26.11 rolloutWe will be undergoing scheduled maintenance during this time.4h 0mScheduled
Nov 3, 2026Scriptless Mobile (APAC): Emergency Maintenance, Nov 3, 08:30–10:30 UTCScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Nov 2, 2026Scriptless Web (APAC): Scheduled Maintenance, Nov 2Scheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 11, 2026Version 26.10 rolloutThe scheduled maintenance has been completed.4h 0mScheduled
Oct 8, 2026New UI Outage - All RegionsConnectivity has been restored by the engineering team. We have confirmed connectivity access across various regions in the world.2h 22mResolved
Sep 17, 2026London Datacenter network connectivity lossThis incident has been resolved.56 minResolved
Sep 17, 2026London Site OutageThis incident has been resolved.5h 37mResolved
Sep 16, 2026Scheduled Emergency Maintenance: Video Artifact Service (Sydney DC / APAC)The scheduled maintenance has been completed.2h 0mScheduled
Sep 10, 2026Germany Site OutageThe underlining issues with Mobile Device connectivity has been resolved. Device Support team is working on restoring connectivity to remaining devices in error.7h 4mResolved
Sep 8, 2026Devices disapear from livestream after 1 minuteThis incident has been resolved.51 minResolved
Aug 30, 2026DevTunnel Certificate RenewalWe will be undergoing another batch of certificate renewals for DevTunnel during the v26.9 Maintenance Window. In case you experience issues with DevTunnel after v26.9 maintenance window, an expired certificate is…216h 0mScheduled
Aug 30, 2026DevTunnel Certificate RenewalThe scheduled maintenance has been completed.216h 0mScheduled
Aug 30, 2026Version 26.9 rolloutThe scheduled maintenance has been completed.4h 0mScheduled
Aug 21, 2026Instrumentation service failing intermittently during application installation on iOS devicesThis incident has been resolved.25h 11mResolved
Aug 5, 2026AP-Southeast Wireless MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Aug 2, 2026DevTunnel Certificate RenewalThe scheduled maintenance has been completed.72h 0mScheduled
Aug 2, 2026Version 26.8 rolloutThe scheduled maintenance has been completed.4h 0mScheduled
Jul 14, 2026Visual analysis is not working for US based cloudsThis incident has been resolved.1 minResolved
Jul 5, 2026Version 26.7 rolloutThe scheduled maintenance has been completed.4h 0mScheduled
Jul 2, 2026US West Network MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jun 7, 2026Version 26.6 rolloutThe scheduled maintenance has been completed.4h 0mScheduled
May 31, 2026Emergency Maintenance: XCUITest & Espresso Testing (All Clouds)The scheduled maintenance has been completed.1h 0mScheduled
May 17, 2026Version 26.5 rolloutThe scheduled maintenance has been completed.4h 0mScheduled
May 5, 2026Emergency Maintenance for London DCThe scheduled maintenance has been completed.2h 0mScheduled
Apr 26, 2026Version 26.4 rolloutThe scheduled maintenance has been completed.5h 0mScheduled
Mar 29, 2026Version 26.3 rolloutThe scheduled maintenance has been completed.4h 0mScheduled
Mar 24, 2026Frankfurt DC Network MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Mar 24, 2026Emergency maintenance for Desktop web machines in US east.The maintenance is now completed.2h 0mScheduled
Mar 2, 2026Scriptless Web Maintenance - USThe scheduled maintenance has been completed.1h 0mScheduled
Mar 1, 2026Version 26.2 rolloutThe scheduled maintenance has been completed.4h 0mScheduled
Jan 23, 2026Video is not available for newly created reports for clouds based in US EastThe problem has been resolved, please note that reports generated during the service interruption will sill lack video.31 minResolved
Jan 9, 2026Video not available for newly created reports on Australia based cloudsThe issue has been resolved. Please note that reports generated during the incident period will not include video. We sincerely apologize for any inconvenience this may have caused.32 minResolved
Dec 13, 2025BOS Data Center Maintenance ExtensionNetwork maintenance has completed and service restored to BOS DC devices.1h 10mResolved
Dec 10, 2025Scriptless Mobile tests are not loading for users beloning to any user group.This incident has been resolved.39 minResolved
Nov 25, 2025Network Disruption - Boston Data CenterWe identified an outage with our primary ISP to the Boston DC at 03:20 UTC, which may have affected testing around that time; our Infrastructure team has applied a fix to resolve the issue, and we are currently…-545 minResolved

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How to Read This Perfecto Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Perfecto acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Perfecto outage in this window ran 9d, against a mean recovery of 17h 7m. If you depend on Perfecto in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.