Phenom Outage History

71 incidents recorded over the last 365 days, 45 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Phenom status100.00% uptime history

Every Recorded Phenom Incident

Phenom incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 31, 2026Scheduled maintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Oct 24, 2026Emergency Maintenance on US Staging EnvironmentThe emergency maintenance in the US staging environment is complete. SFTP access and all file-based integrations, including Employee and LMS data syncs, are fully operational again. Please log a support ticket if you…41 minResolved
Oct 22, 2026Scheduled Maintenance by AWSThe scheduled maintenance has been completed.2h 0mScheduled
Oct 21, 2026Issue with Phenom Talent Analytics Production in all regionsThe issue with the Talent Analytics platform has been resolved by our third-party provider in all regions and is working as expected. Please log a support ticket in case you still see any issues.1h 48mResolved
Oct 17, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Oct 14, 2026Emergency Maintenance in PROD US environmentThe Phenom Engineering team has completed the emergency maintenance in the US Production environment. All platform services are operating as expected. Thank you for your patience and continued support.4h 12mResolved
Oct 8, 2026Intermittent issues with CRM in Production IRThe Phenom Engineering team has resolved the issue causing the intermittent performance degradation affecting the CRM UI, and performance is now back to normal. Please log a support ticket if you continue to experience…1h 25mResolved
Oct 1, 2026Potential performance degradation with Phenom Scheduling ServicesPhenom Engineering team has been monitoring the Scheduling services over the past 12 hours, and no failures have been observed. The services have been validated and are currently functioning as expected. If you…14h 55mResolved
Sep 26, 2026Scheduled maintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Sep 24, 2026Proactive Notification - Potential performance degradation with Phenom Scheduling Services due to Microsoft Teams IncidentWe continued to monitor the Microsoft Teams incident, and Microsoft has confirmed positive recovery trends, with service stability restored. Phenom has confirmed that Scheduling services are operating normally, with no…4h 30mResolved
Sep 12, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Sep 11, 2026Intermittent issues with Scheduling in US Production environmentPhenom engineering team has monitored and validated the Scheduling services, and it is working as expected. Please log a support ticket if you continue to experience any issues.2h 3mResolved
Sep 8, 2026Intermittent issues with CRM in Prod US.Phenom Engineering team has resolved the issue causing slowness on the CRM , and the system is now operating normally. Please submit a support ticket if you continue to experience any issues.41 minResolved
Sep 7, 2026Intermittent issues with CRM in Production India (IN)Phenom Engineering team has resolved the issue causing slowness on the CRM UI, and the system is now operating normally. Please submit a support ticket if you continue to experience any issues.1h 29mResolved
Sep 2, 2026Intermittent issues with CRM in Production INPhenom Engineering team has resolved the issue causing slowness on the CRM UI, and performance is now back to normal. Please log a support ticket if you continue to experience any issues.2h 42mResolved
Aug 31, 2026Proactive Notification - Potential performance degradation with Phenom Scheduling Services due to Microsoft Exchange IncidentWe continued to monitor the Microsoft Exchange incident, and Microsoft has confirmed positive recovery trends, with service stability restored. Phenom has confirmed that Scheduling services are operating normally, with…64h 46mResolved
Aug 22, 2026Scheduled maintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Aug 14, 2026Intermittent issues with CRM in PROD IRPhenom Engineering team has resolved the intermittent issue impacting HVH, Automations, and Scheduling in CRM  in the Production IR region, and the services are working as expected. We have been monitoring the system…5h 56mResolved
Aug 11, 2026Delays in Recruiter initiated apply - All regionsPhenom engineering team has monitored and validated the Recruiter Initiated Apply functionality, and it is working as expected. Please log a support ticket if you continue to experience any issues.1h 5mResolved
Aug 8, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Aug 1, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Jul 25, 2026Scheduled maintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Jul 23, 2026Intermittent issues with Scheduling in IR Production environmentPhenom engineering team has monitored and validated the Scheduling services, and it is working as expected. Please log a support ticket if you continue to experience any issues.2h 15mResolved
Jul 15, 2026Issues with Hiring Status in CRM for India RegionPhenom engineering team has monitored and validated the issue impacting the hiring status in the CRM Production environment. The issue has been resolved, and the hiring status is now working as expected. If you continue…53 minResolved
Jul 12, 2026Proactive Notification - Potential performance degradation with Integration Services due to Third party service.Phenom engineering team has monitored and validated that integrations for customers using the UKG ATS in the US Production environment are working as expected. Please log a support ticket if you continue to experience…21h 50mResolved
Jul 11, 2026Scheduled maintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Jul 4, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Jun 27, 2026Scheduled maintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Jun 25, 2026Intermittent issues with CMS ( Design Studio upgrade) home page - All regionPhenom engineering team has resolved the issue impacting the CMS home page editor in the Production environment, and it is working as expected. Please log a support ticket in case you still see any issues.12 minResolved
Jun 20, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Jun 6, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Jun 1, 2026Issues with Email Campaign Delivery in US and IR RegionsThe Phenom Engineering team has resolved the issue impacting Email Campaign delivery in the US and IR regions.We have been monitoring the system for the last 30 minutes and have not observed any issues.Please log a…57 minResolved
May 30, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
May 23, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
May 19, 2026Intermittent Issues with Screening Invites in CRM in All Production environmentsPhenom Engineering team has resolved the issue affecting Screening Invites in CRM. We have been monitoring the system for the last 30 minutes and have not observed any issues.Please log a support ticket in case you…1h 5mResolved
May 18, 2026Proactive Notification - Potential performance degradation with Phenom Scheduling Services due to Third party outage.We at Phenom have been monitoring the Microsoft Teams outage, and Microsoft has confirmed via their status page that the issue impacting Scheduling has now been resolved. Services are currently operating as…4h 43mResolved
May 17, 2026Performance Degradation in IR and US Production environments.The issue affecting one of the instances of our integration by the third-party instance is currently resolved. Services are now operating as expected. Please log a support ticket in case you still see any issues.17h 59mResolved
May 16, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
May 15, 2026Proactive Notification - Potential performance degradation with Phenom Integrations services due to Scheduled release of SuccessFactors 1H 2026Phenom has completed monitoring the SuccessFactors scheduled release activity from May 15– May 16, 2026. SuccessFactors ATS integrations are operating as expected, and no further impact is currently observed. If you…30h 57mResolved
May 2, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Apr 29, 2026Intermittent issues with Events on Career Sites in IR, IN and CA Production region.Phenom has resolved the issue affecting events on Career Sites. We have been monitoring the system for the last 30 minutes and have not observed any issues.Please log a support ticket for further assistance.1h 15mResolved
Apr 25, 2026Scheduled maintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Apr 23, 2026Issues with Career Sites in US Production environmentPhenom has resolved the issue affecting Career Sites in the Production environment of the US region. If you continue to experience any issues, please log a support ticket for further assistance.1h 7mResolved
Apr 18, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Apr 11, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Apr 2, 2026Intermittent Issues with Career Sites in All Production environmentsPhenom team has resolved an issue affecting Career Sites header across all Production environments. If you continue to experience any issues, please log a support ticket for further assistance.32 minResolved
Mar 25, 2026Intermittent issues with CRM in PROD USAt this time, the incident is considered resolved. Please log a support ticket in case you still see any issues.23h 25mResolved
Mar 25, 2026Intermittent issues with CRM in PROD USPhenom Engineering has resolved the issue impacting CRM login, and services have now been restored. We will continue to monitor the Platform.23 minResolved
Mar 24, 2026Intermittent issues with CRM in PROD USPhenom Engineering has resolved the issue impacting CRM login, and services have been restored. If you continue to experience any issues, please log a support ticket for further assistance.57 minResolved
Mar 24, 2026Intermittent issues with CRM in PROD USPhenom Engineering has successfully resolved the issue impacting hiring status updates for customers with Hiring Pipeline enabled in CRM. Services have been restored. If you continue to experience any issues, please log…52 minResolved
Mar 21, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Mar 14, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Mar 3, 2026Issue with Visits and Job Seekers Metrics In Analytics for US Region.Phenom Engineering has resolved the issue affecting Visits and Job Seeker Metrics in Analytics for the US region. All related data processing activities have been completed, the backlog has been fully reprocessed, and…12h 26mResolved
Feb 21, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Feb 14, 2026Emergency maintenance in US Production EnvironmentPhenom has completed the Emergency maintenance in the US Production environment. JobSync and Employee Feed Integrations are working as expected. Thank you for your continued patience and support.5h 4mResolved
Feb 14, 2026Scheduled MaintaneanceThe scheduled maintenance has been completed.4h 0mScheduled
Feb 12, 2026Proactive notification - Intermittent delays in CRM events processing for US Production environmentPhenom engineering team has successfully resolved the CRM Hiring Status update issue and it is working as expected. Please log a support ticket in case you still see any issues.3h 59mResolved
Feb 10, 2026Proactive Notification - Issues with Career sites due to an AWS CloudFront outage.Phenom Engineering has been monitoring the AWS status page. As per the latest update, the issue impacting Career Sites due to the AWS outage has been fixed by AWS, and their status page is reflecting the same. Our…1h 2mResolved
Feb 7, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Feb 5, 2026Intermittent Issues with CRM Messaging Inbox – Prod USPhenom engineering team has successfully resolved the issue with the CRM Messaging Inbox. Please log a support ticket in case you still see any issues.38 minResolved
Feb 4, 2026Intermittent Degraded Performance with CRM – Prod USPhenom Engineering team has resolved the issue with CRM in the Prod US environment, and CRM is working as expected. Please log a support ticket in case you still see any issues.1h 0mResolved
Jan 22, 2026Email delivery latency for SchedulingEmail delivery latency for Scheduling has been fixed by AWS and their status page reflecting the same. Our Engineering team has validated our services and it is working as expected. Please log a support ticket in case…7h 10mResolved
Jan 16, 2026Proactive Notification - Issues with Career sites due to a Cloudflare scheduled maintenancePhenom Engineering has been monitoring the Cloudflare status page. As per the latest update, the issue impacting Career Sites is no longer observed, and sites are currently functioning as expected. Please log a support…1h 42mResolved
Dec 30, 2025Intermittent issues with downloading candidate evaluations in CRMPhenom Engineering team has resolved the intermittent issues with downloading candidate evaluations in CRM and it is working as expected. Please log a support ticket in case you still see any issues.40 minResolved
Dec 23, 2025Intermittent Issues with Hiring status In CRM application.Phenom Engineering team has resolved the Intermittent issues with Hiring status in the CRM application, and it is working as expected. Please log a support ticket in case you still see any issues.53 minResolved
Dec 19, 2025Intermittent Apply Issue with Russian Data centrePhenom Engineering team has resolved the apply issue with the Russian subtenant, and it is working as expected. Please log a support ticket in case you still see any issues.22 minResolved
Dec 18, 2025Intermittent issues loading CRM PROD - US RegionPhenom Engineering team has resolved the issue with CRM in the Prod US environment, and CRM is working as expected. Please log a support ticket in case you still see any issues.1h 8mResolved
Dec 5, 2025Proactive Notification - Issues with Careersites due to a Cloudflare scheduled maintenancePhenom engineering has been monitoring the Cloudflare status page, as per the latest update, the issue impacting career sites has been resolved. All sites are now functioning as expected. Please log a support ticket in…3h 53mResolved
Dec 1, 2025Potential Delay in JobPull processing for Staging EnvironmentPhenom Engineering team has resolved the issue with Jobpull integration in the US Staging environment, and Jobpull is running as expected without any delays. Please log a support ticket in case you still see any issues.1h 11mResolved
Nov 14, 2025Proactive Notification - Potential performance degradation with Phenom Integrations services due to Scheduled release of SuccessFactors 2H 2025We can confirm that the Integrations impacted by the SuccessFactors release are now resolved and working as expected. Please log a support ticket in case you still see any issues.20h 56mResolved
Nov 6, 2025Degraded performance- 2-way HSI and Job SyncPhenom has been resolved the performance issues with 2-way HSI (Hiring Status Integration) and Job Sync and is working as expected. Please log a support ticket in case you still see any issues.54 minResolved

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How to Read This Phenom Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Phenom acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Phenom outage in this window ran 2d 16h, against a mean recovery of 5h 22m. If you depend on Phenom in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.