Phone.com, Inc. Outage History

16 incidents recorded over the last 365 days, 9 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Phone.com, Inc. status100.00% uptime history

Every Recorded Phone.com, Inc. Incident

Phone.com, Inc. incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 2, 2026Investigating Phone Service ImpairmentThe mobile apps are now working, and all systems are operating as expected. We will continue to monitor service to ensure it remains stable.2h 11mResolved
Oct 2, 2026Scheduled Network MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Sep 2, 2026System ImpairmentOur technology partner has resolved the incident, and all affected Phone.com services are operating normally.24h 15mResolved
Jul 30, 2026Scheduled Network MaintenanceThe scheduled maintenance has been completed.3h 0mScheduled
Jul 29, 2026Scheduled Network MaintenanceThe scheduled maintenance has been completed.3h 0mScheduled
Jul 23, 2026Scheduled Network MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jul 15, 2026Customer Service and Sales Phone Line UpgradeThe scheduled maintenance has been completed.30 minScheduled
Jul 6, 2026Sales and Service Contact Center UpdateThe scheduled maintenance has been completed.3h 0mScheduled
Jul 2, 2026Error When Adding UsersThis incident has been resolved.53 minResolved
Jun 26, 2026Customer Service Line - Inbound & Outbound Calling ImpairmentOur partner has resolved the issue and our support lines are fully operational.26 minResolved
Apr 13, 2026Some customers are unable to receive calls using My.Phone.com and the Phone.com Mobile applicationsThe issue impacting inbound calls on My.Phone.com and the Phone.com mobile app has been resolved. Services, including voicemail and fax notifications and call recordings, have been fully restored. We appreciate your…30 minResolved
Mar 27, 2026Device Provisioning ImpairmentThis incident has been resolved.4h 45mResolved
Feb 4, 2026Control Panel ImpairmentThis incident has been resolved.1h 17mResolved
Jan 13, 2026Issue Adding New Phone NumbersThe issue affecting the ability to add new phone numbers to Phone.com accounts has been resolved. All systems are now operating normally, and customers can successfully add new numbers as expected. We appreciate your…2h 37mResolved
Dec 5, 2025Ai Connect ImpairmentThis issue has been resolved.20h 12mResolved
Nov 8, 2025Scheduled Network MaintenanceThe scheduled maintenance has been completed.3h 0mScheduled

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How to Read This Phone.com, Inc. Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Phone.com, Inc. acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Phone.com, Inc. outage in this window ran 1d, against a mean recovery of 4h 36m. If you depend on Phone.com, Inc. in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.