Pieces Outage History
104 incidents recorded over the last 365 days, 101 of them resolved, 3 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Pieces Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Oct 31, 2026 | Cloud services offline**What you may experience:** - Cloud sync and storage are unavailable - Sign-in and account features may not work - Cloud-based AI features may fail **Cross-system impact:** Pieces Desktop features that depend on… | — | Investigating |
| Oct 30, 2026 | Cloud services offline**What you may experience:** - Cloud sync and storage are unavailable - Sign-in and account features may not work - Cloud-based AI features may fail **Cross-system impact:** Pieces Desktop features that depend on… | — | Investigating |
| Sep 30, 2026 | Real-time sync and collaboration delayed**What you may experience:** - Live collaboration and real-time updates may be delayed - Instant sync between devices may not work - Real-time notifications may be delayed **Cross-system impact:** Pieces Desktop… | — | Investigating |
| Sep 25, 2026 | OpenAI models currently unavailableAuto-resolved: monitor confirms all impacted components are healthy. | 56 min | Resolved |
| Sep 22, 2026 | Sign-in temporarily unavailable**Pieces Enterprise Portal** is now fully operational. All affected features have been restored and are working normally. If you continue to experience issues, please [contact support](https://pieces.app/support). | 1h 0m | Resolved |
| Sep 22, 2026 | Slower responses from Anthropic models**Anthropic** has reported that all systems are operational. AI features powered by Anthropic — including Pieces Conversational Search and single-click summaries — should now be functioning normally. If you continue to… | 1h 11m | Resolved |
| Sep 19, 2026 | Documentation site unavailableAuto-resolved: monitor confirms all impacted components are healthy. | 14 min | Resolved |
| Sep 19, 2026 | Sign-in and billing experiencing issuesAuto-resolved: monitor confirms all impacted components are healthy. | 14 min | Resolved |
| Sep 19, 2026 | Organization and team features may be slowAuto-resolved: monitor confirms all impacted components are healthy. | 0 min | Resolved |
| Sep 18, 2026 | Sign-in temporarily unavailableAuto-resolved: monitor confirms all impacted components are healthy. | 1h 0m | Resolved |
| Sep 17, 2026 | Slower responses from OpenAI modelsAuto-resolved: monitor confirms all impacted components are healthy. | 6 min | Resolved |
| Sep 17, 2026 | Some OpenAI models unavailableAuto-resolved: monitor confirms all impacted components are healthy. | 1h 23m | Resolved |
| Sep 16, 2026 | Some Google Gemini models unavailableAuto-resolved: monitor confirms all impacted components are healthy. | 30 min | Resolved |
| Sep 16, 2026 | Slower responses from OpenAI modelsAuto-resolved: monitor confirms all impacted components are healthy. | 47 min | Resolved |
| Sep 16, 2026 | Cloud services offlineAuto-resolved: monitor confirms all impacted components are healthy. | 3 min | Resolved |
| Sep 16, 2026 | Some Google Gemini models unavailable**Google Gemini** has reported that all systems are operational. AI features powered by Google Gemini — including Pieces Conversational Search and single-click summaries — should now be functioning normally. If you… | 5h 20m | Resolved |
| Sep 16, 2026 | Some Google Gemini models unavailable**Google Gemini** has reported that all systems are operational. AI features powered by Google Gemini — including Pieces Conversational Search and single-click summaries — should now be functioning normally. If you… | 54 min | Resolved |
| Sep 16, 2026 | Some Google Gemini models unavailable**Google Gemini** has reported that all systems are operational. AI features powered by Google Gemini — including Pieces Conversational Search and single-click summaries — should now be functioning normally. If you… | 9 min | Resolved |
| Sep 16, 2026 | Some Google Gemini models unavailable**Google Gemini** has reported that all systems are operational. AI features powered by Google Gemini — including Pieces Conversational Search and single-click summaries — should now be functioning normally. If you… | 1h 48m | Resolved |
| Sep 16, 2026 | Some Google Gemini models unavailable**Google Gemini** has reported that all systems are operational. AI features powered by Google Gemini — including Pieces Conversational Search and single-click summaries — should now be functioning normally. If you… | 9 min | Resolved |
| Sep 16, 2026 | Some Google Gemini models unavailable**Google Gemini** has reported that all systems are operational. AI features powered by Google Gemini — including Pieces Conversational Search and single-click summaries — should now be functioning normally. If you… | 1h 36m | Resolved |
| Sep 16, 2026 | Some Google Gemini models unavailable**Google Gemini** has reported that all systems are operational. AI features powered by Google Gemini — including Pieces Conversational Search and single-click summaries — should now be functioning normally. If you… | 5h 33m | Resolved |
| Sep 16, 2026 | Some Google Gemini models unavailableAuto-resolved: monitor confirms all impacted components are healthy. | 2 min | Resolved |
| Sep 15, 2026 | Some OpenAI models unavailableAuto-resolved: monitor confirms all impacted components are healthy. | 39 min | Resolved |
| Sep 15, 2026 | Slower responses from OpenAI modelsAuto-resolved: monitor confirms all impacted components are healthy. | 2 min | Resolved |
| Sep 15, 2026 | Slower responses from Anthropic modelsAuto-resolved: monitor confirms all impacted components are healthy. | 1h 28m | Resolved |
| Sep 15, 2026 | Slower responses from OpenAI modelsAuto-resolved: monitor confirms all impacted components are healthy. | 40 min | Resolved |
| Sep 14, 2026 | Slower responses from OpenAI modelsAuto-resolved: monitor confirms all impacted components are healthy. | 9 min | Resolved |
| Sep 13, 2026 | Slower responses from OpenAI modelsAuto-resolved: monitor confirms all impacted components are healthy. | 50 min | Resolved |
| Sep 13, 2026 | Slower responses from OpenAI modelsAuto-resolved: monitor confirms all impacted components are healthy. | 27 min | Resolved |
| Sep 11, 2026 | Slower responses from OpenAI modelsAuto-resolved: monitor confirms all impacted components are healthy. | 9h 35m | Resolved |
| Sep 11, 2026 | Slower responses from OpenAI modelsAuto-resolved: monitor confirms all impacted components are healthy. | 3h 30m | Resolved |
| Sep 10, 2026 | Slower responses from OpenAI modelsAuto-resolved: monitor confirms all impacted components are healthy. | 1h 40m | Resolved |
| Sep 10, 2026 | Slower responses from Anthropic modelsAuto-resolved: monitor confirms all impacted components are healthy. | 99h 19m | Resolved |
| Sep 10, 2026 | Slower responses from OpenAI modelsAuto-resolved: monitor confirms all impacted components are healthy. | 12h 6m | Resolved |
| Sep 9, 2026 | Slower responses from OpenAI modelsAuto-resolved: monitor confirms all impacted components are healthy. | 1h 9m | Resolved |
| Sep 8, 2026 | Slower responses from OpenAI modelsAuto-resolved: monitor confirms all impacted components are healthy. | 7h 27m | Resolved |
| Sep 5, 2026 | Pieces Portal unavailableAuto-resolved: monitor confirms all impacted components are healthy. | 0 min | Resolved |
| Sep 4, 2026 | Slower responses from OpenAI modelsAuto-resolved: monitor confirms all impacted components are healthy. | 3h 45m | Resolved |
| Sep 3, 2026 | Slower responses from OpenAI modelsAuto-resolved: monitor confirms all impacted components are healthy. | 1h 56m | Resolved |
| Sep 3, 2026 | Slower responses from Anthropic modelsAuto-resolved: monitor confirms all impacted components are healthy. | 2h 53m | Resolved |
| Sep 3, 2026 | Slower responses from Anthropic modelsAuto-resolved: monitor confirms all impacted components are healthy. | 9 min | Resolved |
| Sep 3, 2026 | Some OpenAI models unavailableAuto-resolved: monitor confirms all impacted components are healthy. | 6 min | Resolved |
| Sep 2, 2026 | Slower responses from Anthropic modelsAuto-resolved: monitor confirms all impacted components are healthy. | 24 min | Resolved |
| Sep 2, 2026 | Billing and subscription management unavailableAuto-resolved: monitor confirms all impacted components are healthy. | 33 min | Resolved |
| Sep 1, 2026 | Slower responses from Anthropic modelsAuto-resolved: monitor confirms all impacted components are healthy. | 2h 0m | Resolved |
| Sep 1, 2026 | Organization management unavailableAuto-resolved: monitor confirms all impacted components are healthy. | 1 min | Resolved |
| Sep 1, 2026 | PiecesOS cloud services offlineAuto-resolved: monitor confirms all impacted components are healthy. | 4 min | Resolved |
| Sep 1, 2026 | Slower responses from Anthropic modelsAuto-resolved: monitor confirms all impacted components are healthy. | 1h 2m | Resolved |
| Sep 1, 2026 | Slower responses from Anthropic modelsAuto-resolved: monitor confirms all impacted components are healthy. | 17 min | Resolved |
| Aug 31, 2026 | Slower responses from OpenAI modelsAuto-resolved: monitor confirms all impacted components are healthy. | 20h 36m | Resolved |
| Aug 31, 2026 | Slower responses from Anthropic modelsAuto-resolved: monitor confirms all impacted components are healthy. | 1h 15m | Resolved |
| Aug 31, 2026 | Slower responses from Anthropic modelsAuto-resolved: monitor confirms all impacted components are healthy. | 3 min | Resolved |
| Aug 31, 2026 | Slower responses from Anthropic modelsAuto-resolved: monitor confirms all impacted components are healthy. | 12 min | Resolved |
| Aug 31, 2026 | Some OpenAI models unavailableAuto-resolved: monitor confirms all impacted components are healthy. | 5h 23m | Resolved |
| Aug 30, 2026 | Sign-in temporarily unavailableAuto-resolved: monitor confirms all impacted components are healthy. | 20 min | Resolved |
| Aug 28, 2026 | Slower responses from Anthropic modelsAuto-resolved: monitor confirms all impacted components are healthy. | 2h 59m | Resolved |
| Aug 27, 2026 | Slower responses from OpenAI modelsAuto-resolved: monitor confirms all impacted components are healthy. | 1h 6m | Resolved |
| Aug 24, 2026 | Slower responses from Anthropic modelsAuto-resolved: monitor confirms all impacted components are healthy. | 12 min | Resolved |
| Aug 24, 2026 | Slower responses from Anthropic modelsAuto-resolved: monitor confirms all impacted components are healthy. | 2 min | Resolved |
| Aug 24, 2026 | Billing and subscription management unavailableAuto-resolved: monitor confirms all impacted components are healthy. | 33 min | Resolved |
| Aug 24, 2026 | Slower responses from Anthropic modelsAuto-resolved: monitor confirms all impacted components are healthy. | 3h 23m | Resolved |
| Aug 21, 2026 | Slower responses from OpenAI modelsAuto-resolved: monitor confirms all impacted components are healthy. | 42 min | Resolved |
| Aug 20, 2026 | Slower responses from Anthropic modelsAuto-resolved: monitor confirms all impacted components are healthy. | 27 min | Resolved |
| Aug 20, 2026 | Slower responses from Anthropic modelsAuto-resolved: monitor confirms all impacted components are healthy. | 29 min | Resolved |
| Aug 20, 2026 | Slower responses from OpenAI modelsAuto-resolved: monitor confirms all impacted components are healthy. | 17 min | Resolved |
| Aug 20, 2026 | Slower responses from OpenAI modelsAuto-resolved: monitor confirms all impacted components are healthy. | 2h 55m | Resolved |
| Aug 20, 2026 | Slower responses from OpenAI modelsAuto-resolved: monitor confirms all impacted components are healthy. | 21 min | Resolved |
| Aug 18, 2026 | Slower responses from OpenAI modelsAuto-resolved: monitor confirms all impacted components are healthy. | 20 min | Resolved |
| Aug 14, 2026 | Slower responses from OpenAI modelsAuto-resolved: monitor confirms all impacted components are healthy. | 10h 27m | Resolved |
| Aug 14, 2026 | Cloud services offlineAuto-resolved: monitor confirms all impacted components are healthy. | 3 min | Resolved |
| Aug 14, 2026 | Slower responses from Anthropic modelsAuto-resolved: monitor confirms all impacted components are healthy. | 14 min | Resolved |
| Aug 13, 2026 | Slower responses from Anthropic modelsAuto-resolved: monitor confirms all impacted components are healthy. | 3h 25m | Resolved |
| Aug 13, 2026 | Billing and subscription management unavailableAuto-resolved: monitor confirms all impacted components are healthy. | 11 min | Resolved |
| Aug 12, 2026 | Slower responses from Anthropic modelsAuto-resolved: monitor confirms all impacted components are healthy. | 4h 14m | Resolved |
| Aug 11, 2026 | Slower responses from OpenAI modelsAuto-resolved: monitor confirms all impacted components are healthy. | 3 min | Resolved |
| Aug 11, 2026 | Slower responses from OpenAI modelsAuto-resolved: monitor confirms all impacted components are healthy. | 2h 3m | Resolved |
| Aug 10, 2026 | Slower responses from OpenAI modelsAuto-resolved: monitor confirms all impacted components are healthy. | 12h 45m | Resolved |
| Aug 10, 2026 | Slower responses from OpenAI modelsAuto-resolved: monitor confirms all impacted components are healthy. | 48 min | Resolved |
| Aug 5, 2026 | Slower responses from OpenAI modelsAuto-resolved: monitor confirms all impacted components are healthy. | 8h 26m | Resolved |
| Aug 5, 2026 | Slower responses from Anthropic modelsAuto-resolved: monitor confirms all impacted components are healthy. | 23 min | Resolved |
| Aug 5, 2026 | Slower responses from Anthropic modelsAuto-resolved: monitor confirms all impacted components are healthy. | 6h 0m | Resolved |
| Aug 4, 2026 | Slower responses from Anthropic modelsAuto-resolved: monitor confirms all impacted components are healthy. | 8 min | Resolved |
| Aug 4, 2026 | Slower responses from Anthropic modelsAuto-resolved: monitor confirms all impacted components are healthy. | 3 min | Resolved |
| Aug 4, 2026 | Slower responses from OpenAI modelsAuto-resolved: monitor confirms all impacted components are healthy. | 2h 42m | Resolved |
| Aug 4, 2026 | Slower responses from Anthropic modelsAuto-resolved: monitor confirms all impacted components are healthy. | 9 min | Resolved |
| Aug 4, 2026 | Slower responses from Anthropic modelsAuto-resolved: monitor confirms all impacted components are healthy. | 2 min | Resolved |
| Aug 4, 2026 | Slower responses from Anthropic modelsAuto-resolved: monitor confirms all impacted components are healthy. | 5 min | Resolved |
| Aug 3, 2026 | Slower responses from Anthropic modelsAuto-resolved: monitor confirms all impacted components are healthy. | 15 min | Resolved |
| Aug 3, 2026 | Slower responses from Anthropic modelsAuto-resolved: monitor confirms all impacted components are healthy. | 39 min | Resolved |
| Aug 1, 2026 | Sign-in temporarily unavailableAuto-resolved: monitor confirms all impacted components are healthy. | 26h 30m | Resolved |
| Jul 31, 2026 | Slower responses from Anthropic modelsAuto-resolved: monitor confirms all impacted components are healthy. | 45 min | Resolved |
| Jul 30, 2026 | Slower responses from OpenAI modelsAuto-resolved: monitor confirms all impacted components are healthy. | 47 min | Resolved |
| Jul 30, 2026 | Slower responses from Anthropic modelsAuto-resolved: monitor confirms all impacted components are healthy. | 42 min | Resolved |
| Jul 30, 2026 | Slower responses from Anthropic modelsAuto-resolved: monitor confirms all impacted components are healthy. | 4h 6m | Resolved |
| Jul 29, 2026 | Slower responses from Anthropic modelsAuto-resolved: monitor confirms all impacted components are healthy. | 2h 29m | Resolved |
| Jul 29, 2026 | Slower responses from OpenAI modelsAuto-resolved: monitor confirms all impacted components are healthy. | 1h 23m | Resolved |
| Jul 28, 2026 | Slower responses from OpenAI modelsAuto-resolved: monitor confirms all impacted components are healthy. | 35 min | Resolved |
| Jul 27, 2026 | Slower responses from OpenAI modelsAuto-resolved: monitor confirms all impacted components are healthy. | 6h 48m | Resolved |
| Jul 27, 2026 | Slower responses from Anthropic modelsAuto-resolved: monitor confirms all impacted components are healthy. | 55 min | Resolved |
| Jul 27, 2026 | Slower responses from Anthropic modelsAuto-resolved: monitor confirms all impacted components are healthy. | 1h 2m | Resolved |
| Jul 27, 2026 | Slower responses from Anthropic modelsAuto-resolved: monitor confirms all impacted components are healthy. | 47 min | Resolved |
| Jul 26, 2026 | Slower responses from Anthropic modelsAuto-resolved: monitor confirms all impacted components are healthy. | 1h 18m | Resolved |
| Jul 26, 2026 | Sign-in temporarily unavailableAuto-resolved: monitor confirms all impacted components are healthy. | 12 min | Resolved |
Hear about the next one while it is open
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How to Read This Pieces Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Pieces acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Pieces outage in this window ran 4d 3h, against a mean recovery of 3h 9m. If you depend on Pieces in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.