Pinecone Outage History

45 incidents recorded over the last 365 days, 44 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Pinecone status99.51% uptime history

Every Recorded Pinecone Incident

Pinecone incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Jul 21, 2026[SERVERLESS][Azure][eastus2] 5xx errors for some namespacesThis incident has been resolved.29 minResolved
Jul 20, 2026[SERVERLESS][AWS][us-east-1] Increased latency and 5xx errors for some indexesThis incident has been resolved.1h 15mResolved
Jul 12, 2026[Serverless][AWS][us-east-1] Increase in freshness lag for some namespacesThis incident has been resolved.4h 54mResolved
Jul 9, 2026[Serverless][Azure][eastus2] 5xx errors for some requests on some indexesWe are continuing to monitor for any further issues.610h 13mResolved
Jul 9, 2026[Serverless][Azure][eastus2] 5xx errors on some requests for some indexesThis incident has been resolved.4h 47mResolved
Jun 18, 2026Some initial queries to infrequently read namespaces incorrectly returning empty resultsThis incident has been resolved.8h 22mResolved
Jun 16, 2026[Serverless][AWS][us-east-1] Metrics tab in the console not showing graphsThis incident has been resolved.3h 59mResolved
Jun 6, 2026[Serverless][AWS][us-west-2] 5xx errors for some requests on some indexesThis incident has been resolved.3h 35mResolved
Jun 6, 2026[Serverless][AWS][us-west-2] Read path operations for some indexes may experience elevated latency and timeoutsThis incident has been resolved.2h 44mResolved
Jun 6, 2026[AWS][us-east-1] 5xx errors for some requests on some indexesThis incident has been resolved.26 minResolved
May 25, 2026[Serverless][AWS][us-west-2] 5xx errors and longer response times on upsert requests for some indexes.This incident has been resolved.1h 18mResolved
May 13, 2026[AWS][us-east-1] 5xx errors on read and write operations for some indexesThis incident has been resolved.-3 minResolved
May 6, 2026[AWS][us-east-1] 5xx errors for some requests on some indexesThis incident has been resolved.27 minResolved
May 6, 2026Pinecone Console loading slowly for some usersThis incident has been resolved.19 minResolved
Mar 13, 2026[GCP][europe-west4] Errors for upsert operations on some indexesThis incident has been resolved.1h 3mResolved
Mar 5, 2026[AWS][us-east-1] Prometheus metrics are unavailable through the Pinecone console or the metric proxyThis incident has been resolved.1h 4mResolved
Mar 4, 2026[Serverless][GCP][us-central1] 5xx errors on some read operations for some indexesThis incident has been resolved.1h 10mResolved
Feb 23, 2026[GCP][us-central1][europe-west4] Errors on some read operationsThis incident has been resolved.2h 38mResolved
Feb 5, 2026[Serverless][AWS][us-east-1] Increase in freshness lag for some namespacesThis incident has been resolved.11h 1mResolved
Jan 15, 2026[Serverless][AWS][us-east-1] 5xx errors on read operations for some indexesThis incident has been resolved.3h 18mResolved
Jan 2, 2026Intermittent unavailability across all environments for some indexesThis incident has been resolved.1h 26mResolved
Dec 31, 2025[Serverless][AWS][us-west-2] 5xx errors on some read path operationsThis incident has been resolved.16 minResolved
Dec 19, 2025[Serverless][GCP][us-central1] Partial control plane unavailability for some usersFrom 8:15 PM to 8:50 PM UTC, some users experienced partial control plane unavailability.-976 minResolved
Dec 15, 2025[Serverless][GCP][europe-west4] 5xx errors on read and write operations for some indexesThis incident has been resolved.11h 22mResolved
Dec 9, 2025Increased file processing time for AssistantThis incident has been resolved.5h 35mResolved
Dec 8, 2025Unavailability for embed and rerank requestsFrom 3:43 PM EST to 3:50 PM EST, some embed and rerank requests were unavailable.-36 minResolved
Dec 5, 2025[Serverless][GCP][us-central1] 5xx errors on some read operations for some namespacesThis incident has been resolved.2h 6mResolved
Dec 3, 2025[Serverless][AWS][us-west-2] 5xx errors on read path operations for some namespacesThis incident has been resolved.46 minResolved
Nov 24, 2025[Serverless][AWS][us-east-1] 5xx errors on some read path operationsThis incident has been resolved.1h 1mResolved
Nov 14, 2025Some index-level usage metrics unavailableIndex-level usage metrics were unavailable for approximately 24 hours beginning at around 9:00 PM EST on November 12th-1442 minResolved
Nov 7, 2025Storage Unit Metering pausedThe scheduled maintenance has been completed.4h 0mScheduled
Nov 6, 2025[Serverless][AWS][eu-west-1] 5xx errors on some write path operationsThis incident has been resolved.2 minResolved
Oct 30, 2025Partial unavailability on cohere-rerank-3.5 modelFrom 4:58 PM EST to 5:10 PM EST, the cohere-rerank-3.5 model experienced partial unavailability.0 minResolved
Oct 23, 2025[Serverless][GCP][us-central1] 5xx errors on some read and write operationsThis incident has been resolved.51 minResolved
Oct 21, 2025[Serverless][Azure][eastus2] 5xx errors on some read and write operationsThis incident has been resolved.1h 26mResolved
Oct 21, 2025Some users may be unable to access the Pinecone web console. All API services remain fully operational.This incident has been resolved.2h 3mResolved
Oct 20, 2025Some users may be unable to access the Pinecone web console. All API services remain fully operational.This incident has been resolved.16 minResolved
Sep 15, 2025[Serverless][AWS][us-east-1] `403 PermissionDenied` errors for read and write operations on some indexes and assistantsThis incident has been resolved.6 minResolved
Sep 10, 2025[Serverless][AWS][us-east-1] 5xx errors on some read and write operationsThis incident has been resolved.3h 21mResolved
Sep 10, 2025[Serverless][AWS][us-west-2] 5xx errors on some read operationsThis incident has been resolved.4h 30mResolved
Sep 9, 2025[Serverless][AWS][us-east-1] 5xx errors on write operations for some indexesThis incident has been resolved.1h 44mResolved
Sep 2, 2025[Serverless][AWS][us-east-1] 5xx errors on read operations for some indexesThis incident has been resolved.15h 14mResolved
Aug 29, 2025Console stuck loading after login for some usersThis incident has been resolved.2h 13mResolved
Aug 28, 2025[Serverless][AWS][us-west-2] Unavailability for some read path operations for some indexesThis incident has been resolved.1h 54mResolved
Aug 26, 2025[Serverless][GCP][europe-west4] Indexing lag on some indexes; recent writes may not appear in readsThis incident has been resolved.1h 42mResolved

How to Read This Pinecone Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Pinecone acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Pinecone outage in this window ran 25d 10h, against a mean recovery of 17h 41m. If you depend on Pinecone in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.